Matea is an absolute asset to the organisation! I had so many questions about my policy and she was able to answer all of them clearly in a way I would easily understand while also being so calm and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Lorraine was extremely helpful and friendly. She gave me clear instructions on what I needed to do and made everything easy to understand. I really appreciated her help and excellent customer service
L'azienda ha risposto
Extremely helpful in assisting with required paperwork for a mortgage switch at short notice. Everything was updated and sent to me while I was on the line which, in my experience, is an unparalleled... Leggi di più
L'azienda ha risposto
Everytime I have to call there's always a pleasant,friendly helpful response.Very efficient and user friendly company.Would highly recommend,thank you to Declan for his very professional assistance to... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Compagnia assicurativa
- anche in
- Assicurazione reddito protetto
- Azienda che fornisce assicurazioni temporanee sulla vita
- Azienda di assicurazioni per le imprese
- Azienda di assicurazioni per le persone centrali nelle imprese
- Fornitore del regime pensionistico
Scritti dall'azienda
With our businesses heritage in Ireland, we’ve been protecting our customers for over 190 years. Based in Dublin, we're a fully owned subsidiary of The Royal London Mutual Insurance Society Limited, the UK's largest mutual life, pensions and investment company. Our parent company’s mutuality, meaning it is customer and member owned with no shareholders, allows us to adopt a mutual mindset. This means we take a longer-term view and focus on providing best customer outcomes. We are authorised by the Central Bank of Ireland. We believe in the benefits of impartial financial advice from a Financial Broker and our personal pension and protection products are only available through Financial Brokers across Ireland. Our focus is on providing best customer outcomes, helping you build financial resilience and being here for you when it counts. Our range of protection products, like Life Cover, Mortgage Protection and Income Protection, can help you financially prepare for the unexpected. And our pension products, a Personal Retirement Bond (PRB), an Approved Retirement Fund (ARF) and PRSAs help your financial resilience in retirement and help you invest in a responsible way that delivers a world worth retiring into.
Informazioni di contatto
47-49 St Stephen's Green, Dublin 2, D02 W634, Dublin, Irlanda
- +353 1 429 3333
- service@royallondon.ie
- royallondon.ie
4,9
Eccellente
3K recensioni
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Risposta di Royal London Ireland
Hi Ronald,
Thanks for taking the time to review. Glad to hear we could help.
Kind Regards,
Royal London Ireland
Very helpful staff member with good…
Very helpful staff member with good knowledge base.. dealt with my query in an efficient manner.
10 agosto 2026
Risposta di Royal London Ireland
Hi Gillian,
We're very happy to hear the team were able to support you. Thanks for taking the time to leave a review.
Kind Regards,
Royal London Ireland
Great customer service
Great customer service, very informative, helpful, efficient and quick
7 agosto 2026
Risposta di Royal London Ireland
Hi Denise,
We are delighted to hear that our customer service was informative, helpful, efficient, and quick. We appreciate your positive feedback!
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
Hi Catherine,
We are so pleased to hear that you found our service helpful and understanding. Thank you for taking the time to share your positive experience with us.
Kind regards,
Royal London Ireland
Exceptionally fast results
Even though the website was experiencing difficulties your representative on the phone dealt with my request immediately. Very polite and apologetic.
Great customer service
6 agosto 2026
Risposta di Royal London Ireland
Hi Carol,
We're so pleased to hear that our representative was able to assist you promptly and professionally. Thank you for acknowledging their politeness and the great customer service you received.
Kind regards,
Royal London Ireland
Extremely pleasant and helpful lady.
Extremely pleasant and helpful lady.
Didn't feel stupid as these things are v daunting. Instructions clear on what I needed to do. Thank you.
6 agosto 2026
Risposta di Royal London Ireland
Hi Lucy,
We're so happy to hear that our team member was able to provide such clear and helpful assistance. We always aim to make these processes as straightforward as possible. Thank you for your kind words!
Kind regards,
Royal London Ireland
Great and prompt communication
Great and prompt communication, professional and helpful staff
6 agosto 2026
Risposta di Royal London Ireland
Hi Renata,
We are so glad to hear that our communication was great and prompt, and that our staff was professional and helpful. We appreciate your positive feedback!
Kind regards,
Royal London Ireland
Dealing with Royal London is no hassle
Dealing with Royal London is no hassle. Customer care is very kind and helpful (thanks Lorraine!). It's not the most modern service and a lot requires emails and calls, but it's also reasonable premium so no complaints there!
5 agosto 2026
Risposta di Royal London Ireland
Hi Francesco,
We are so glad to hear that our customer care team was helpful . We appreciate your feedback regarding our service methods and are always looking for ways to improve our customer experience. Thank you for taking the time to share your positive thoughts with us.
Kind regards,
Royal London Ireland
Good customer care
e=it was easy and straight forward, the issue was resolved quickly and hassle free
4 agosto 2026
Risposta di Royal London Ireland
Hi Rory,
We're so pleased to hear that we were able to resolve your issue quickly and without any hassle. Thank you for your positive feedback.
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
Hi Aileen,
We're delighted to hear that your query was handled quickly and efficiently over the phone. Thank you for your positive feedback!
Kind regards,
Royal London Ireland
Efficient & Friendly Phone Support
Very efficient, friendly service over the phone from Declan Kidd when I rang with a policy query. Gvev me the information I needed in clear and understandable terms and followed up promptly with mailing on information after call.
31 luglio 2026
Risposta di Royal London Ireland
Hi Justin,
We're so pleased to hear that your policy query was handled efficiently and that you received clear, understandable information. It's great that the follow-up mailing was prompt. Thank you for sharing your positive feedback.
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
Hi Elvigien,
We're delighted to hear that you found our service easy and appropriate. We're especially glad that our team member was helpful. Thank you for your positive feedback.
Kind regards,
Royal London Ireland
Felt totally reassured
The staff member we talked to took the time to call and fully explain the mortgage process that our query related to, and totally reassured us.
22 luglio 2026
Risposta di Royal London Ireland
Hi Shane,
We're happy to hear that our team member took the time to explain the mortgage process and reassure you. We appreciate you sharing your positive experience with us.
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
Hi Karla,
We're so pleased to hear that our agent was clear and very professional. Thank you for taking the time to share your positive feedback; we truly appreciate it!
Kind regards,
Royal London Ireland
Quick, knowlegeable and polite
I phoned the company. Although i went through a menu system the call was answered without delay. Anastasia was very knowledgeable and had all the relevant information and facts to had. She was very polite and personable. Service couldn't have been better.
27 luglio 2026
Risposta di Royal London Ireland
Hi Rhona,
We are so pleased to hear about your positive experience with our team. It's wonderful to know that our service was excellent and that you found our representative polite. Thank you for sharing your kind words; we truly appreciate your feedback.
Kind regards,
Royal London Ireland
Direct debit change
Great customer service. I got through to a person straight away and she helped me with my query and more. I wanted to change my direct debit and the lady did it for me straight away. I had also mislaid my account number and she was very patient and helped me access it again.
27 luglio 2026
Risposta di Royal London Ireland
Hi Laura,
We're delighted to hear you had such a positive experience with our customer service team. It's wonderful to know that our representative was able to assist you efficiently with your direct debit change.
Kind regards,
Royal London Ireland
Representative was very helpful
14 maggio 2026
Risposta di Royal London Ireland
Hi Caroline,
We are delighted to hear that our representative was very helpful. Thank you for taking the time to share your positive feedback with us; we truly appreciate it.
Kind regards,
Royal London Ireland
The advisor was so good
The advisor was so good, respectful and solved the issue on the spot.
17 luglio 2026
Risposta di Royal London Ireland
Hi Lara,
We appreciate your feedback. We're so glad to hear that our advisor was respectful and resolved your issue efficiently.
Kind regards,
Royal London Ireland
Very efficient customer service
24 luglio 2026
Risposta di Royal London Ireland
Hi Sarah,
We are delighted to hear that you found our customer service to be very efficient. Your positive feedback is greatly appreciated.
Kind regards,
Royal London Ireland
Excellent & very quick dealtlooking for documents with a…
Excellent & very quick dealt with a young man Arron was very good on the phone - clear and helpful - told me when I would receive my documents I had requested and they came when he said. Also the phone in service was quick to answer
24 luglio 2026
Risposta di Royal London Ireland
Hi Nigel,
We're so pleased to hear about your excellent experience and that your call was handled quickly. It's wonderful to know that the support you received was clear and helpful, and that your documents arrived as promised.
Kind regards,
Royal London Ireland
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