Royal London Ireland, easy to make contact, not a ai answer machine which you sometimes have to shout your answer too, speaking to a real person in the matter of second. Spoke to a lovely lady Lorr... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Declan Kidd, made my experience great with ease, he was proficient and knowledegable but more importantly, friendly and understanding. Thank you for helping me resolve my query. Regards, Michel... Leggi di più
L'azienda ha risposto
No long queue time. Very easy people to deal with e.g. polite, professional, patient, & helpful. Each person I spoke with over the past few weeks listened to query & simplified info. with clear com... Leggi di più
L'azienda ha risposto
Dealing with an actual person on the phone is always a big plus in my opinion. AI has it's benefits but should never be used at customer service level. My query was answered professionally, the lady... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Compagnia assicurativa
- Azienda di assicurazioni per le imprese
- Assicurazione reddito protetto
- Azienda di assicurazioni per le persone centrali nelle imprese
- Fornitore del regime pensionistico
- Azienda che fornisce assicurazioni temporanee sulla vita
Scritti dall'azienda
With our businesses heritage in Ireland, we’ve been protecting our customers for over 190 years. Based in Dublin, we're a fully owned subsidiary of The Royal London Mutual Insurance Society Limited, the UK's largest mutual life, pensions and investment company. Our parent company’s mutuality, meaning it is customer and member owned with no shareholders, allows us to adopt a mutual mindset. This means we take a longer-term view and focus on providing best customer outcomes. We are authorised by the Central Bank of Ireland. We believe in the benefits of impartial financial advice from a Financial Broker and our personal pension and protection products are only available through Financial Brokers across Ireland. Our focus is on providing best customer outcomes, helping you build financial resilience and being here for you when it counts. Our range of protection products, like Life Cover, Mortgage Protection and Income Protection, can help you financially prepare for the unexpected. And our pension products, a Personal Retirement Bond (PRB), an Approved Retirement Fund (ARF) and PRSAs help your financial resilience in retirement and help you invest in a responsible way that delivers a world worth retiring into.
Informazioni di contatto
47-49 St Stephen's Green, Dublin 2, D02 W634, Dublin, Irlanda
- +353 1 429 3333
- service@royallondon.ie
- royallondon.ie
4,9
Eccellente
2869 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Helpful staff
24 aprile 2026
They quickly resolved the problem…
They quickly resolved the problem quickly and the response time is very short.
24 aprile 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
That staff are very helpful no hassle…
That staff are very helpful no hassle no wait time n
23 aprile 2026
Risposta di Royal London Ireland
Hi Bryan,
We appreciate you sharing your experience! We are so glad to hear that our staff was helpful, and there was no wait time.
Kind regards,
Royal London Ireland
rang with a query and it was resolved…
rang with a query and it was resolved within minutes. excellent service.
23 aprile 2026
Risposta di Royal London Ireland
Hi Niamh,
We are happy to hear that your query was resolved quickly. We appreciate you taking the time to share your positive experience with us!
Kind regards,
Royal London Ireland
Great customer service…
Lorraine on the customer service department was such a great help.
23 aprile 2026
Risposta di Royal London Ireland
Hi Linda,
We're so happy to hear that our customer service department was able to provide such valuable assistance. We appreciate your positive feedback and your time.
Kind regards,
Royal London Ireland
Declan Kidd a gentleman
I spoke with Declan, it was great to speak with someone so helpful who knew exactly what I needed and even managed a bit of banter and the response to my query was almost immediate, excellent service.
22 aprile 2026
Risposta di Royal London Ireland
Hi Patricia,
We're happy to hear that you had such a positive experience! We appreciate your feedback and are glad the query was answered quickly, and that you found the interaction helpful. Thank you!
Kind regards,
Royal London Ireland
Friendly and helpful
Very friendly and helpful staff over the phone. Gave me clear advice and instructions in connection with my policy.
22 aprile 2026
Risposta di Royal London Ireland
We're happy to hear that our staff were friendly and helpful on the phone! We appreciate you taking the time to share your positive experience with us.
Kind regards,
Royal London Ireland
Handler was very friendly & helpful
Handler was very friendly & helpful. Sorted issue in no time at all
22 aprile 2026
Risposta di Royal London Ireland
Hi Martin,
We appreciate you sharing your feedback. We're so glad to hear that the handler was friendly and helpful and sorted the issue out quickly for you.
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
Hi Axel,
We appreciate your feedback and are so glad to hear about your positive experience. We're always working to provide excellent customer care!
Kind regards,
Royal London Ireland
Friendly
Friendly, helpful, very short waiting time and knowledgeable information. You can't expect better than that!
22 aprile 2026
Risposta di Royal London Ireland
Hi Andrew,
We're happy to hear that you found our team friendly and helpful, and that you received knowledgeable information quickly. Thank you for your positive feedback!
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
We appreciate you taking the time to share your feedback. We are so glad to hear that our staff provided amazing customer service to you!
Kind regards,
Royal London Ireland
I am glad I chose role London
Dealt with my query quickly staff member was very polite
20 aprile 2026
Risposta di Royal London Ireland
Hi Maria,
We appreciate you sharing your feedback. We're so glad that your query was addressed quickly and that the staff member was very polite.
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
Hi Bairbre,
We're so happy to learn that our customer service team member was excellent. We appreciate your positive feedback and for taking the time to share.
Kind regards,
Royal London Ireland
Great professional staff to deal with your problem
A fantastic person dealt with my enquiry. She was so helpful and great at explaining the issue I had a problem with. I think her name was Lorraine.
15 aprile 2026
Risposta di Royal London Ireland
Hi Joan,
We're happy to hear that the person assisting with your enquiry was so helpful and explained everything clearly. We appreciate you taking the time to leave this positive feedback.
Kind regards,
Royal London Ireland
Very polite and helpful lady
16 aprile 2026
Risposta di Royal London Ireland
Hi Claire,
We're so glad she was polite and helpful! Thank you for your positive feedback; we appreciate it very much.
Kind regards,
Royal London Ireland
Answered all my queries in a…
Answered all my queries in a professional manner and very understanding
20 aprile 2026
Risposta di Royal London Ireland
Hi Sean,
We appreciate you sharing your feedback. We're happy to hear that we answered all your questions professionally and with understanding.
Kind regards,
Royal London Ireland
The staff where very friendly and…
The staff where very friendly and helpful at the end of the phone and answer all my questions
20 aprile 2026
Risposta di Royal London Ireland
Hi Michelle ,
We're delighted to hear that our staff were friendly and helpful on the phone, and that they answered all of your questions. We appreciate you sharing.
Kind regards,
Royal London Ireland
Very helpful & customer service …
Very helpful & customer service experience was great. Lorraine was very helpful on the other end of the phone
20 aprile 2026
Risposta di Royal London Ireland
Hi Gerard,
We're happy to hear that you found the service helpful and that your experience was great. We appreciate you taking the time to share your positive feedback with us!
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
Hi Warren,
We appreciate your feedback and are so glad we could resolve your query easily. Thank you for taking the time to share.
Kind regards,
Royal London Ireland
Customer service
I called the customer service to help with an issue in regards to policy,they sorted it out without much delay.Great service
17 aprile 2026
Risposta di Royal London Ireland
Hi Divya,
We're happy to hear that our customer service team resolved your policy issue quickly. We appreciate your positive feedback and are glad we could help!
Kind regards,
Royal London Ireland
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