For anyone thinking about buying from Royalcraft, do not hesitate. We took delivery of the Amira 5str group in may . Delivery was very quick ,the delivery team were great and the product was excep... Leggi di più

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No issues at all with my new patio dining set. Looks great. I would have given a 5 star review but I do not understand why when this is an expensive piece of furniture, the spanner to tighten the bolt... Leggi di più
Royal Craft have been brilliant we had a slight problem with damage when delivered and Royal Craft dealt with it very quickly and professionally , i highly recomend them the quality of the furniture ,... Leggi di più
The product we purchased, AMIRA bistro set, arrived swiftly and well packaged. It was easy to assemble and the quality is very good. Our only slight disappointment is that the coffee table top is much... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Royalcraft’s journey began in 1990 with a desire to create collections of home furniture and accessories for every customers style in mind. With over 30 years of experience we offer new ways to transform home living spaces with our design led luxury collections, inspired by tradition and trend. Customers can enhance their space with our timeless furniture, accessories and storage solutions. Our collections consist of rattan, recyclable plastic, metal and sustainable wood, something for every home. Royalcraft has always stayed true to its value, to deliver fun and quality for families and friends enjoying their time together.
Informazioni di contatto
Taylors Lane, B69 2BN, Oldbury, Regno Unito
- 0800 0146 214
- info@royalcraft.co.uk
- royalcraft.co.uk
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I requested some spare parts for my…
I requested some spare parts for my furniture. The service was exemplary! Fast, efficient and courteous. I would recommend this retailer
Excellent quality product and logistics…
Excellent quality product and logistics communication.
Garden Furniture Covers
Cannot believe that you spend thousands of pounds on a patio set, and Royalcraft have stopped selling covers for them, told by customer services to try to get one online.
Purchased one before from Royalcraft, and it fits like a glove, impossible to find the same fit online
Rattan affect patio set looks great
Rattan affect patio set looks great on arrival however the plastic has sagged in the centre due to the sunny weather. Hopefully it will return when cools down. Other than that very happy . Service was excellent missing a cushion and they sent a replacement in couple of days. Thanks Georgina.
Excellent
I've had Royal Craft wicker garden furniture for many years and it's brilliant quality.
Ordering was effortless online and delivery was very quick. The delivery men were very friendly and arrived when expected.
Overall another great experience from Royalcraft.
We recently purchased a wentworth table…
We recently purchased a wentworth table and six chairs upon delivery the table was damaged,the back up service from the company and Georgina libra was exemplary,the speed in which the table was replaced was amazing other company’s should take a leaf out of there book to royal craft the customer is king ,I would highly recommend them
Terrible
Terrible service
Half my order did not arrive even though I’ve paid in full, have phoned constantly but on one seems to want to help, just getting palmed off with we will look into it and then I don’t hear anything back. Very frustrating and feel like I’ve waisted my money and been ripped off!!!
This is a review of a Royalcraft…
This is a review of a Royalcraft Padstowe 2 seater bistro set.
I recently bought this set mostly for the table as existing blue metal chairs were still in good condition.
When you fold the bistro chairs it is really hard to avoid trapping your fingers. There was a warning in the box but the design is awful. Also carrying them folded is hard as the metal slats are so angular.
The table is fine but the chairs are going straight into metal recycling rubbish.
Excellent service …
Excellent delivery service with regular communication and updates. The product was a good price, well-packaged and of good quality.
Good price
Good price, quick delivery & great communication
Won't be opening the boxes/constructing for another couple of months but hoping will be easy to construct & good quality 🙏
One of the chairs was delivered broken
One of the chairs was delivered broken. I tried reaching the company through their website, but got no return.
Good product, lengthy build time
The final product was good in the end but you need quite a few tools and materials to make this, read the manual in ADVANCE to know what you need! Also, it did not take my DIY friend and I 4-6 hours to build this...more like 10-12 hours. We built this in January so we lost light and had to leave it half way which is not recommended but luckily no windy night so it stayed put for us to continue the next day. Be prepared to deal with many, MANY self tapping screws and bolts that don't seem to ever reduce in numbers.
On time & courteous driver
Excellent customer service (and beautiful products)
Excellent service, delivery arrived quickly and on time. Unfortunately we had two damaged chairs so contacted customer services with photos and videos who immediately said they would send out two replacements. No quibbling, no arguing, excellent service. Replacements and arrived and all is good 👍👍
Rattan Garden Cube 9 piece
Quick delivery and just has described. Easy to put together. Thanks
Great price and quick delivery with…
Great price and quick delivery with good communication.
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