The product we purchased, AMIRA bistro set, arrived swiftly and well packaged. It was easy to assemble and the quality is very good. Our only slight disappointment is that the coffee table top is much... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Delivery crew polite and good. The problem is the chairs arrived in a huge cardboard box and now have to get rid of box. Well packed and protected, the rattan chairs for the money really good, and... Leggi di più
L'azienda ha risposto
After months of being let down on delivery of a bistro set from another well known company, I placed an order with Royalcraft. Five days later it is under my pergola! Looks very stylish and is extrem... Leggi di più
L'azienda ha risposto
I’ve had such a good experience shopping with Royalcraft from start to finish. I ordered the Zuro 5 Seater Lounging Set and I honestly couldn’t be happier with it. The sofa is incredibly... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Royalcraft’s journey began in 1990 with a desire to create collections of home furniture and accessories for every customers style in mind. With over 30 years of experience we offer new ways to transform home living spaces with our design led luxury collections, inspired by tradition and trend. Customers can enhance their space with our timeless furniture, accessories and storage solutions. Our collections consist of rattan, recyclable plastic, metal and sustainable wood, something for every home. Royalcraft has always stayed true to its value, to deliver fun and quality for families and friends enjoying their time together.
Informazioni di contatto
Taylors Lane, B69 2BN, Oldbury, Regno Unito
- 0800 0146 214
- info@royalcraft.co.uk
- royalcraft.co.uk
4,6
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great quality sun loungers
Great quality sun loungers! Fast delivery! Great communication!
8 luglio 2026
AMIRA bistro set
The product we purchased, AMIRA bistro set, arrived swiftly and well packaged. It was easy to assemble and the quality is very good. Our only slight disappointment is that the coffee table top is much whiter than we expected with a slightly sparkly finish. We were expecting it to be a bit more neutral in tone as it says it isconcrete. Other than that. Very happy with the furniture and comfort.
8 luglio 2026
I’ve had such a good experience…
I’ve had such a good experience shopping with Royalcraft from start to finish.
I ordered the Zuro 5 Seater Lounging Set and I honestly couldn’t be happier with it.
The sofa is incredibly comfortable, with generous deep, spacious seats that making it perfect place for our family to relax.
Without a doubt, it’s the best outdoor furniture I’ve ever owned.
The whole process was so simple from choosing the perfect set, to placing my order, and receiving such a fast delivery.
I can highly recommend Royalcraft to anyone looking for high quality, stylish outdoor furniture.
13 luglio 2026
Non scritta su invito
Risposta di Royalcraft
Thank you so much for taking the time to leave a review!
We love to hear about your experience with us and appreciate you sharing your feedback. We hope you enjoy your ZURO set this summer!
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Delivery crew polite and good
Delivery crew polite and good. The problem is the chairs arrived in a huge cardboard box and now have to get rid of box. Well packed and protected, the rattan chairs for the money really good, and hope they last. Just one annoyance, had to wipe down the chairs as they were really grubby, obviously from Chinese factory, and you need to be aware of that. Would buy from Royalcraft again.
9 luglio 2026
Risposta di Royalcraft
Thank you so much for taking the time to leave a review and share your feedback.
We always take comments on board and are constantly aiming to improve where we can, and we make sure all feedback is passed on to the relevant team.
We hope you love your new furniture set this summer!
Kind regards,
Royalcraft Client Relations Team
Excellent all round service
Excellent from ordering to delivery , can’t fault this company. Very pleased with my new Ivory Parasol 2.7m with LED lights, switched them on when it was dark, even better than website photos.
6 luglio 2026
Risposta di Royalcraft
Thank you so much for taking the time to leave a review and share your feedback!
We'd love to see how your new parasol looks lit up 🌟 If you have a moment, it would be brilliant if you could also leave a review on the product page, where you're welcome to share any photos with us too.
https://royalcraft.co.uk/products/deluxe-round-solar-led-cantilever-parasol-ivory?_pos=2&_sid=6f1641233&_ss=r
Kind regards,
Royalcraft Client Relations Team
The chairs were a high quality
The chairs were a high quality. There was a problem with the delivery, which they sorted out immediately.
6 luglio 2026
Risposta di Royalcraft
Thank you so much for taking the time to leave a review!
We love to hear about your experience with us and appreciate you sharing your feedback.
Apologies for the issue with delivery, we are glad this was rectified quickly for you!
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Extremely impressed with Royalcraft
After months of being let down on delivery of a bistro set from another well known company, I placed an order with Royalcraft. Five days later it is under my pergola! Looks very stylish and is extremely good quality. It was very well packaged and delivered right into our garden. I’m very impressed with their product, service, communication and that of their delivery company.
Can’t fault anything and would highly recommend Royalcraft.
3 luglio 2026
Risposta di Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Risposta di Royalcraft
Following your call yesterday, we've looked into this and I'm glad to confirm delivery is scheduled for Friday.
If you run into any further issues, please get in touch with us anytime.
Kind regards,
Royalcraft Client Relations Team
So what's not to like?
This is a brilliant company to deal with. The web site contains a wealth of information about their products and is simple to use. We ordered an outside dining suite on a Tuesday morning and we were eating off it on Thursday afternoon, it having been delivered from Birmingham to West Sussex. The furniture is very high quality and excellent value for money. I've nothing but praise for the whole experience.
30 giugno 2026
Risposta di Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback. We hope you enjoy your new dining set this summer!
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Risposta di Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Chairs were just as seen on website.
Ordering on line was easy. Picture of chairs on website were very true including the comfortable cushions. Delivery was prompt and plenty of notice about day and then time.
22 giugno 2026
Risposta di Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Bought absolutely gorgeous Sofia 3…
Bought absolutely gorgeous Sofia 3 Seater Garden Bench for the garden of the M&S Website at the sale in memory of our late son Ben good quality and value for money.
18 giugno 2026
Non scritta su invito
Risposta di Royalcraft
Thank you so much for taking the time to leave such a heartfelt review. We were truly touched that you shared this with us, and we're so sorry for the loss of your son.
It means a great deal to know that we could play a small part in this, and we're honoured that you chose Royalcraft!
Kind regards,
Royalcraft Client Relations Team
It’s the best product I have bought the…
It’s the best product I have bought the service is just excellent.
18 giugno 2026
Risposta di Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
On-line ordering easy to manoeuvre
On-line ordering easy to manoeuvre. The communication was excellent from the Company, full explanation in each communication given of the product and its passage of delivery.
Product itself was brilliant and no problems with it.
22 giugno 2026
Risposta di Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Good quality chairs
Ordering online was easy with very quick delivery. Chairs are great value, come complete, no self assembly required. Good quality rattan, solid frame and waterproof comfortable cushions.
16 giugno 2026
Risposta di Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Risposta di Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Bistro set
Delivered on time, bistro set is lovely just wot i wanted. Delivery gentleman were great.
15 giugno 2026
Risposta di Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Risposta di Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Risposta di Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Speedy delivery and very good price.
15 giugno 2026
Risposta di Royalcraft
Thank you so much for taking the time to leave a review! We are delighted to hear about your positive experience with us and appreciate you sharing your feedback.
We look forward to welcoming you back and hope to continue to have your custom in the future.
Kind regards,
Royalcraft Client Relations Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.