For anyone thinking about buying from Royalcraft, do not hesitate. We took delivery of the Amira 5str group in may . Delivery was very quick ,the delivery team were great and the product was excep... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
No issues at all with my new patio dining set. Looks great. I would have given a 5 star review but I do not understand why when this is an expensive piece of furniture, the spanner to tighten the bolt... Leggi di più
Royal Craft have been brilliant we had a slight problem with damage when delivered and Royal Craft dealt with it very quickly and professionally , i highly recomend them the quality of the furniture ,... Leggi di più
The product we purchased, AMIRA bistro set, arrived swiftly and well packaged. It was easy to assemble and the quality is very good. Our only slight disappointment is that the coffee table top is much... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Royalcraft’s journey began in 1990 with a desire to create collections of home furniture and accessories for every customers style in mind. With over 30 years of experience we offer new ways to transform home living spaces with our design led luxury collections, inspired by tradition and trend. Customers can enhance their space with our timeless furniture, accessories and storage solutions. Our collections consist of rattan, recyclable plastic, metal and sustainable wood, something for every home. Royalcraft has always stayed true to its value, to deliver fun and quality for families and friends enjoying their time together.
Informazioni di contatto
Taylors Lane, B69 2BN, Oldbury, Regno Unito
- 0800 0146 214
- info@royalcraft.co.uk
- royalcraft.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Truly Excellent; Absolutely Exceptional.
What can I say? Royalcraft; what a truly amazing company! I bought a large grey motorised pergola, and it was delivered and swiftly assembled by such an amazing team of three guys; Pav, Simon and Jack. These guys really cared about my property, but more than that my happiness, nothing was too much trouble.
I have always believed that it stems from the top, and the man at the top is Richard; who is the most kind, compassionate, caring person. The liaison with Royalcraft was brilliant. I would highly recommend this company; I am so happy with my large motorised pergola; it has changed my life. Thank you guys so much.

Risposta di Royalcraft
Cushion storage box
Very happy customer .Ordered box it came in three days.very easy to put together and plenty of room to put all of the cushions off corner sofa and egg chair in .would highly recommend Royalcraft

Risposta di Royalcraft
Roma Bistro Set
Overall very pleased with the product quality and service received.
We first noticed the furniture set was available from M&S and were just about to buy it when their ordering system was taken offline as a result of the unfortunate cyber attack.
Whilst looking for alternatives I came across the product we wanted direct from Royalcraft… and as a bonus it was over £100 cheaper and free delivery!
Communication throughout the process was excellent and in particular from the delivery partner BJS who in addition were able to resolve an address issue without any input from myself.
Delivery was on time and the delivery team were professional, helpful and polite.
Product was easy to assemble and looks great. We are now enjoying the benefits with the good weather.
Great job all round. 👍

Risposta di Royalcraft
Arrived as expected
Arrived as expected. Quality of furniture good. Easy to assemble. Hopefully it will last as long as the previous set

Risposta di Royalcraft
Delivery arrived early and they very…
Delivery arrived early and they very helpfully agreed to carry the parcels to the summerhouse.

Risposta di Royalcraft
I didnt like the 2 small areas of wood…
I didnt like the 2 small areas of wood filler and I didn't like having to drill out the fixing holes which were too small but overall I am very pleased with the product, the price and the service so I gave it 4 stars
Stylish garden furniture
Stylish garden furniture delivered quickly.
Some construction required, most of which was clearly shown how to do in the diagrams. There were a few fixings that didn't quite line up, so they had to go in on an angle.
Pleased with our purchase.

Risposta di Royalcraft
Great parasol at a great price.
Easy ordering process.
Good communication re:order updates and delivery (including tracking).
Great quality parasol at this price point.
Will definitely consider Royalcraft for future purchases.

Risposta di Royalcraft
every thing was ok the item the packing…
every thing was ok the item the packing of the item the item itself . thankyou.

Risposta di Royalcraft
The online ordering process and…
The online ordering process and delivery of the parasol was straight forward and on time.

Risposta di Royalcraft
Great product and great delivery
The delivery went very smoothly and quickly and we are really pleased with the product. My wife at first straight away loved the chairs but was a bit bothered about the table top being too bright but she has been won over and loves it now after she put a small piece of pottery at its centre.

Risposta di Royalcraft
Roma garden furniture
We've recently taken delivery of the Roma lounge set, matching sun loungers and bistro set. I'm delighted with the furniture, it's beautifully made and looks amazing in our garden. I love that there is such a variety of furniture in the Roma collection. Highly recommend !

Risposta di Royalcraft
A little disappointing compared to previous purchases
I ordered the Napoli Companion Set, which arrived on time and was easy to assemble. However, there was small damage to one of the backrest panels, which was disappointing. Also, some parts of the wood were not sanded down as well as on the two previous pieces of furniture I purchased - it is rough to the touch.
Despite things not being 100% the service was amazing
Although we had some issues the staff were excellent at assisting in solving the problem. I found emails, as they always are, can be misconstrued but I phoned each time and can't fault the service I received.
RETURNS PROCESS AWFUL
Product was lovely just not to my taste but an absolutely awful company to deal with if you need to return. To arrange a collection took 3 phone calls multiple emails and texts. Payment for collection also challenging felt like I was the customer service team. It took 20 DAYS FOR A REFUND from collection. For context that’s 17 wokring days. I would never order from them again.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







