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Valutata 3 stelle su 5

I ordered two folding stall tables and table clothes from Rinkit. The product itself is basic but good, and the price is fair. I paid for next day delivery with dpd. Three days later, half the orde... Leggi di più

Valutata 5 stelle su 5

Recently ordered a garden dining set (table and 4 chairs), but the chairs were lost by the courier (Evri). Contacted Rinkit who were very quick to respond to my query, and were very apologetic. The... Leggi di più

Valutata 5 stelle su 5

A gate latch I purchased late in 2025 was fitted in the spring of this year. Yesterday, without any apparent reason the latch sheared. I contacted Rinkit at 9.15am this morning and received a personal... Leggi di più

Valutata 5 stelle su 5

I bought six unusual metal conical garden flame torches from Rinkit. I'd been looking everywhere for flame torches with a bit of design sophistication so was thrilled when I came across these ones.... Leggi di più

4,6

Eccellente

TrustScore 4.5 su 5

395 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(395)

59 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Unbelievable service

Unbelievable service, ordered slate table mats on Sunday afternoon and received them in perfect condition the following day by Monday early afternoon! You can fault a service like that!!

30 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Sun loungers

I ordered 2 sun loungers which arrived on 23/06/25, 1 had a broken part, I emailed Rinkit within the hour, and withing 15 minutes they'd emailed back telling me the part would be posted for next day delivery, and sure enough it arrived yesterday 24/06/25.

My first time purchasing an item on Rinkit and the service was excellent.

23 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

I bought 2 raised beds from this company which were delivered promptly and of excellent quality.
Putting them together I thought I was short of 3 screws so emailed the company. Lo and behold within 48 hours a new raised bed was delivered to me! Now this is above and beyond and absolutely wonderful customer service for which I am very grateful. The raised beds are such good quality and look great in my garden. Thank you so much Rinkit for your terrific service and great product.

20 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Damaged Goods

Like everyone else leaving a review for this company, appears items are arriving damaged, but, with glass it’s to be expected. I also ordered a set of six wine glasses, and one was damaged. I too contacted the company and both Ana and Victoria were only too happy to help, replacement dispatched and received within 24 hours. I personally cannot fault the customer service.

9 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

What a great company

What a great company ! Love the coffee glasses I bought, I had a slight fault with a couple and emailed them, it was so easy, they were really helpful and have such fantastic customer service, my replacement was sent immediately. Definitely the best place to shop.

28 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

First class service with lovely quality products

Lovely cups excellent quality. Delivered in 24 hours. Part order missing. They answered my email within the hour and sorted the issue and I received the rest of the order within 24 hours. No complaints they are a pleasure to deal with! First class service received from this company!!

21 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

Ordered glass tumblers from Rinkit via Amazon. Evri managed to damage them before delivery. Had difficulty getting through to Rinkit via Amazon so emailed them direct. Victoria replied promptly and replacements arrived within a couple of days. Great customer service

17 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Repeat customer, superb company!

I am a repeat customer of this company who always have the best prices and customer services. This time a canister arrived with a broken lid and seconds after emailing I was promised another as a replacement and you just don’t see customer service like that anymore. Brilliant!

12 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

I have made a few purchases from rinkit…

I have made a few purchases from rinkit now and everything has been great. My last delivery was a mirror but it arrived broken with the courier. I emailed rinkit amd within about 30 mins I had a reply amd was told they would send a replacement out Nd I should have it within 3 to 5 days, it arrived the following day. Great company, amazing customer service and will be definitely be buying more

5 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Appalling Product

So, ordered a yellow and white sun parasol from Rinkit via Amazon. It arrived in a black plastic bin bag. The parasol was grey and yellow, so not white and yellow as described. The quality was absolutely shocking. I would be embarrassed to be seen with it. Sent it back and it took me a MONTH and a load of emails to get a refund. Definitely think at least four or five times before you order from Rinkit.

21 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Love them!

I have purchased various items from the company. Everything is of very good quality and reasonably priced!
The last delivery arrived with two broken cups in the box. I sent a photo, and within an hour I received an email saying that I would receive new cups within three days!
Absolutely professional and attentive — I’m impressed by their customer care and, most of all, their promptness!
I wish the company continued success!

1 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolutely incompetent

Absolutely incompetent, rude and disgusting company should not be allowed to operate. I will be going out my way to make sure no friends or family use these ever. Learn to read and speak to people properly! Also theyre products are complete garbage and come badly damaged and are trash. Customer service purposely dragging things out and endless mistakes make them infuriating to contact. AVOID!!!

21 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

I purchased six hiball glsses from this…

I purchased six hiball glsses from this company which arrived promptly unfortunately one was broken on arrival emailed them , got a quick response from Ana the following day i received a complete new set absolutely fantastic customer service

13 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Poor quality product and laughable response to issue.

I ordered a set of 2 freestanding mirrors from them via Debenhams.
They arrived and seemed okay. However, when I attached the bases to the mirrors, the mirror kept on catching the frame on the larger one.
I contacted them and instead of apologising and asking me to return it they defended it saying in their opinion it is cosmetic and is acceptable. This is despite me sending them a video clearly showing it catching as the mirror was tilted backwards or forwards.
They offered a discount if I kept it (what does that remind you of?) but It's just cheap rubbish so is going back.
Attitudes like this just underline why they're not worth the risk of taking a chance with them again. All you have to do is own it, say sorry then remove the offending item as quickly as possible. Seems that is just too much to expect from some companies.

15 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

I purchased 6 bowls

I purchased 6 bowls, which arrived promptly, however 1 was broken. 😞 I contacted the company for a replacement which arrived a couple of days later, including an additional one. Great & efficient service, thank you 😊

9 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent

I have ordered three glass infuser teapots from Rinkit through Tesco marketplace and they are brilliant. Really good quality, and beautifully made. I also had a problem with a delivery on my last order but their customer service team were great; super quick to respond and resolve the issue. Would definitely recommend

27 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Great items

Great items, delivered next day.
1 item was missing, I sent an email in the evening and Ana got back to me quickly and sent the missing item out for delivery the next day! Excellent customer service.

28 marzo 2025
Non scritta su invito

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