Richard Kendall Estate Agent Recensioni 

1184
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Excellent service from Karen and the team at Richard Kendall. Karen was on hand to keep us updated and helped moving the process forward ensuring our move was quick and easy. She made us feel at ease... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Third time using Richard Kendall's agency - always excellent service. If you're lucky enough to have Elizabeth Cooke handling your sale, you're in good hands. My sale was complicated by my buyer livin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

DONNA AND JOANNE OFFERED EXCELLENT CUSTOMER CARE THROUGHOUT OUR SALE PROCESS. THEY PROVIDED UPDATES AND LIASED WITH SOLICITORS WHEN THE PROCESS SLOWED DOWN. I CAN HIGHLY RECOMMEND RICHARD KENDALL... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Initially dealt with Emily Dunbar who was outstanding. Knew everything and no problem to go to her with any queries. She kept myself and my purchasers uptodate with all developments. Sadly she left an... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia immobiliare
  2. anche in
  3. Agenzia di vendita al pubblico incanto di immobili
  4. Azienda per la gestione delle proprietà immobiliari
  5. Broker di mutui

Scritti dall'azienda

We are a family run estate agent with over 55 years of experience in the Wakefield and Pontefract areas. Open 7 days a week, we offer expert support with selling, letting, buying and mortgages — all under one roof. With a focus on personal service, honest advice and local knowledge, we are proud to have helped thousands of people move home with confidence.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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4,9

Tutte le recensioni

(1184)

222 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing team

Amazing team. Alannah was such an awesome person,she attended to us professionally and she was so calm

7 agosto 2026
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Risposta di Richard Kendall Estate Agent

Thank you so much for your lovely review.

We are delighted to hear that Alannah looked after you so well and that her calm, professional approach made such a positive impression.

We will be sure to pass your kind words on to her.

Thank you again for choosing Richard Kendall.

Valutata 5 stelle su 5

Very helpful

Very helpful, very quick service
Thank you

7 agosto 2026
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Thank you for taking the time to leave a review.

Valutata 5 stelle su 5

Highly recommended service

Karen was constantly updating me on progress with the sale. Richard Kendal's stuck to their word when they stated they would give 100% when it came to the sale of our property. Having dealt with numerous property agents in the past I can confidently state that Kendal's have been the best to deal with. Kendal's have a committed employee who is professional, co-operative & puts clients first. She was a pleasure to deal with and I would highly recommend their services.

5 agosto 2026
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Risposta di Richard Kendall Estate Agent

Thank you so much for your wonderful review.

We are delighted to hear that Karen kept you fully updated throughout your sale and that the service you received lived up to what was promised from the very beginning. Your comments about Karen’s professionalism, commitment and client-first approach mean a great deal to us. We will be sure to pass your kind words on to Karen. Thank you again for choosing Richard Kendall and for your recommendation.

Valutata 5 stelle su 5

Excellent Service from Karen Marijewko

I would like to express my sincere thanks to Karen Marijewko at Richard Kendall for her outstanding support throughout the purchase of our first home.

From the moment our offer was accepted, Karen kept us regularly updated and was always available to answer our questions. She communicated with both ourselves and the solicitors, ensuring we were kept informed at every stage of what can often be a stressful process.

There were several occasions where the transaction became complex due to the sellers' onward purchase of a new-build property. Karen remained professional, approachable and reassuring throughout, taking the time to explain the situation and liaise with all parties to help keep the purchase moving forward.

What impressed me most was her prompt communication and genuine willingness to help. She always returned calls and emails quickly, and it was clear she cared about helping both the buyers and sellers achieve a successful outcome.

Buying a first home can be overwhelming, but Karen's support, patience and professionalism made a real difference. She is a great asset to Richard Kendall, and I would highly recommend both Karen and the team to anyone buying or selling a property.

Thank you again, Karen, for all your hard work and support. We really appreciate everything you have done for our family.

4 agosto 2026
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Risposta di Richard Kendall Estate Agent

Thank you so much for your wonderful and thoughtful review.

We are delighted to hear that Karen supported you so well throughout the purchase of your first home and kept you fully informed at every stage. It is especially lovely to know that you felt Karen genuinely cared about achieving the right outcome for everyone. Thank you again for choosing Richard Kendall and for your recommendation. We wish you and your family many happy years in your first home.

Valutata 5 stelle su 5

Karen Marijewko

Karen was a great help throughout my purchase. She kept me updated every week and helped give the solicitors a push along. I wouldn't hesitate in working with her again in the future.

4 agosto 2026
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Risposta di Richard Kendall Estate Agent

Thank you so much for your lovely review. We are delighted to hear that Karen supported you so well throughout your purchase and kept you updated every week. We will be sure to pass your kind words on to Karen.

Thank you again for choosing Richard Kendall. We would be delighted to help you again in the future.

Valutata 5 stelle su 5

Thank you to Jessica Judd for all your help

Thank you Jessica for being so helpful whilst renting our property. You have kept us informed every step of the way and we have really appreciated your guidance and expertise. Thank you again!

4 agosto 2026
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Thank you so much for your lovely review.

We are delighted to hear that Jessica supported you so well throughout the rental process and kept you fully informed every step of the way. We will be sure to pass your kind words on to Jessica. Thank you again for choosing Richard Kendall.

Valutata 5 stelle su 5

Karen really looked after us when buying our first home

Karen Marijewko is so lovely and made us feel so looked after whilst buying our first home. She kept me constantly updated and made sure I understood the process. She really took the stress out of it for us and I am really grateful for her. My family has also been selling property through Richard Kendal for years and my mum was so pleased when Karen was assigned to the house I was buying as she knew she would look after us! Thank you so much Karen, I will always recommend you to anyone who is looking to sell / buy a house in the Wakefield area :)

11 giugno 2026
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Risposta di Richard Kendall Estate Agent

Thank you so much for your wonderful review. We are delighted to hear that Karen made you feel so well looked after throughout the purchase of your first home and kept you fully informed along the way. We will be sure to pass your heartfelt thanks on to Karen.

Thank you again for choosing Richard Kendall and for your recommendation. We wish you lots of happiness in your first home.

Valutata 5 stelle su 5

Karen is an absolute legend

Karen is an absolute legend. I can’t sing her praises enough. We had a very long sale process and she kept me calm on many occasions, and helped so much with information flows between all parties involved. I would highly recommend- thank you Karen! 😀

29 luglio 2026
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Risposta di Richard Kendall Estate Agent

Thank you so much for your fantastic review.

Keeping communication flowing, offering reassurance and helping you stay calm along the way made a real difference, and we will be sure to pass your kind words on to her.

Your recommendation means a great deal to us.

Thank you again for choosing Richard Kendall.

Valutata 5 stelle su 5

Emily saves the day

We had Emily Dunbar as our appointed person at Richard kendall estate agents and honestly I dont know what we would have done without her. Our first sale fell through (not her fault at all the original buyer blindsided us all) but she was on the case, stopped the chain from falling apart and found us a new buyer in 10 days. Between organising all the solicitors, who did their absolute best be be as useless as possible, to giving regular updates on progress and keeping us, our buyers and the seller we were buying from in the loop I honestly couldn't give her a better review. If this gets her a bonus then it needs to be more.

3 agosto 2026
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Risposta di Richard Kendall Estate Agent

Thank you so much for your incredible review.

We are delighted to hear that Emily supported you so well through your sale.

It is also lovely to know that her regular updates and communication with everyone involved helped keep the whole process moving.

We will be sure to pass your wonderful comments on to Emily.

Thank you again for choosing Richard Kendall and for taking the time to share your experience.

Valutata 5 stelle su 5

Fantastic service from Richard Kendall

Fantastic service from start to finish from Karen Marijewko and all the team at Richard Kendall.
Karen did exactly as she said she would in a timely and most efficient manner all the way through our purchase process.
I would not hesitate in recommending or using this estate agency in the future.

3 agosto 2026
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Risposta di Richard Kendall Estate Agent

Thank you so much for your wonderful review.

We are delighted to hear that Karen and the wider team supported you so well throughout your purchase.

We will be sure to pass your kind words on to her.

Thank you again for choosing Richard Kendall and for your recommendation.

Valutata 5 stelle su 5

Richard Kendall have been excellent…

Richard Kendall have been excellent throughout the whole house move process. In particular, Karen Marijewko has been great: she's been easily contactable when we've had queries, she's kept us regularly up-to-date, and nothing has been too much trouble. Would highly recommend.

3 agosto 2026
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Thank you so much for your wonderful review.

It is especially lovely to know that Karen was always easy to contact, kept you regularly updated and made sure nothing ever felt like too much trouble.

We will be sure to pass your kind words on to Karen.

Thank you again for choosing Richard Kendall and for your recommendation.

Valutata 2 stelle su 5

Rented from Horbury branch,reported a…

Rented from Horbury branch,reported a repair in November 2025, was still not done when we left in July 2026, also had a rat in the garden, pest control came once, no follow up visit, reported again in june as there was a family of rats running round still no response when we left argued they had 28 days to return the bond when legally it is 10 days so not a good experience
Tracey

6 luglio 2026
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Risposta di Richard Kendall Estate Agent

We are sorry to hear that you were dissatisfied with your experience.

We understand your frustration regarding the outstanding repair and the pest issue. Our records show that pest control attended the property, and we regret that the outcome did not meet your expectations.

Regarding your tenancy deposit, we would like to clarify that the legal requirement is not that deposits must be returned within 10 days of the tenancy ending. Under the tenancy deposit scheme rules, once the amount to be returned has been agreed by both parties, the deposit should be repaid within 10 days of that agreement. Where there are proposed deductions or the amount has not yet been agreed, this process can take longer.

We wish you all the best in your new home.

Valutata 5 stelle su 5

I'm so glad I went with Richard Kendall

I'm so glad I went with Richard Kendall. I was with a different estate agent first and after getting frustrated with lack of communication to poor photos, I decided to give these a go. And I'm so glad I did, the difference in businesses was massive and I can't praise Elizabeth cooke enough, she was such a lovely lady. Literally rang me every week with updates to getting questions from solicitors. Elizabeth went above and beyond. It was very much appreciated, Thank you!

17 luglio 2026
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Risposta di Richard Kendall Estate Agent

Thank you so much for your wonderful review.

It is especially lovely to hear your kind words about Elizabeth. Her regular updates, proactive communication and willingness to go above and beyond clearly made the whole process feel much smoother.

We will be sure to pass your heartfelt thanks on to Liz.

Thank you again for choosing Richard Kendall. We truly appreciate your support.

Valutata 5 stelle su 5

My experience with Richard Kendall's…

My experience with Richard Kendall's was amazing. Karen Marijewko was absolutely amazing in helping the sale go through and informing me of all developments.

31 luglio 2026
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Risposta di Richard Kendall Estate Agent

Thank you so much for your wonderful review.

We are delighted to hear that Karen supported you so well throughout your sale and kept you fully informed of every development.

We will be sure to pass your kind words on to Karen.

Thank you again for choosing Richard Kendall.

Valutata 1 stelle su 5

Abysmal accompanied viewings service

For an agency that markets itself as "local and reputable", Richard Kendall's accompanied viewing service is shocking.

Viewings are outsourced to a tiny, poorly informed team with terrible availability (buyers are normally expected to book over a week in advance for a viewing and can't even get weekday evenings), meaning I had to conduct nearly all viewings myself. On the rare occasions they can attend, they know nothing about the property, which Richard Kendall seem to think is perfectly normal. Saying "we're really busy" is not an explanation - it's an admission they can't deliver the service being paid for by the seller. I might as well have been using an online agency. When someone wants to view, you don't want them being told to wait, you want them to be able to see your property ASAP to maximize sale chances.

For when you're doing an "open to view" at the weekend? Yeah, you have to do that all yourself too... take people's names/details, show them round, etc. Basically do their job for them. None of their agents will help you then, either. For a "full-service agency", I find this totally unacceptable.

1 luglio 2026
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Risposta di Richard Kendall Estate Agent

Thank you for taking the time to share your feedback. We are genuinely sorry that your experience did not meet your expectations.

We appreciate your comments regarding accompanied viewings. Whilst we do offer accompanied viewings as part of our service, availability can occasionally be affected by demand, particularly at peak times. Our priority is always to ensure buyers are able to view properties as quickly as possible, and where an appointment cannot be accommodated immediately, we will often discuss alternative arrangements with the seller to avoid missing potential interest. Our accompanied viewers are there to facilitate access and represent our clients professionally. With regard to open viewing events, these are discussed and agreed with each client in advance. We regret that the arrangements in your case did not meet your expectations.

We were also disappointed that your sale was unable to proceed. Throughout the transaction, our team worked hard to progress the chain and maintain regular communication with all parties involved. Unfortunately, the collapse of the chain was outside of anyone's control.

We recognise that every client's expectations are different, and we are sorry that, on this occasion, our service did not meet yours. We do appreciate your feedback, as it helps us review and improve the service we provide.

Valutata 5 stelle su 5

Karen Marijewko is the ultimate Estate Agent

From the very beginning of our house purchase, Karen Marijewko at Richard Kendall Estate Agents was absolutely outstanding. She worked incredibly hard throughout the entire process, going above and beyond to ensure everything progressed as smoothly as possible.

What really stood out was how genuinely invested she was in helping us. We never felt like just another client – Karen truly cared about us and wanted us to achieve the best possible outcome. She maintained regular contact, keeping us fully updated every step of the way, and was always available to answer our questions.

One of Karen’s greatest strengths was her ability to explain what was happening in plain English. Buying a house can be stressful and overwhelming, but she made everything easy to understand, giving us confidence and reassurance throughout the journey.

Karen is the ultimate professional – knowledgeable, approachable, compassionate and incredibly dedicated. Her positivity and enthusiasm brought genuine joy to what can often be a very stressful experience, and we are so grateful for everything she did to help us buy our new home.

We cannot recommend Karen and Richard Kendall Estate Agents highly enough. Thank you for making our dream of buying a home such a positive and memorable experience.

24 luglio 2026
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Thank you so much for your incredible and heartfelt review.
We are delighted to hear that Karen supported you so well throughout your house purchase and made such a positive difference at every stage. Karen’s professionalism, compassion and dedication are qualities we are incredibly proud of.
We will be sure to pass your wonderful comments on to Karen.
Thank you again for choosing Richard Kendall and for your recommendation. We wish you many happy years in your new home.

Valutata 1 stelle su 5

SERIOUS WARNING: Trend House on Northgate, Wakefield – read this before you even go for a viewing looking at flats in…

If you’re looking at flats in Wakefield, do yourself a favour and check this out first.

Trend House is owned by Trend Developments WKD Ltd. The lettings side is handled by Richard Kendall estate agents. Neither of them will tell you the full story before you sign anything.

What they leave out is that the building is being used for Adult Social Care supported placements. There’s on-site support linked to those residents. Proper private tenants are never told any of this when they view or when they sign the tenancy. They just keep that information back.

The communal areas basically end up operating like an open mental health facility mixed in with normal rented flats. It creates real risks for the people who are just trying to live there as ordinary tenants. Loads of private renters say they feel constantly unsafe using the shared spaces. And it’s not just inside the building - the same disruption spills out onto Northgate and local businesses and people around there have started noticing and commenting on it.

The landlord and the agents already know all of this and they’re doing nothing about it. Nothing’s changing. Ordinary tenants are just left dealing with the risks while the supported placements carry on.

If you’re thinking of taking a flat there, ask them straight in writing about any Adult Social Care or supported housing placements in the building and how the shared areas are actually managed. If they dodge it or give you vague answers, just walk away. There’s no quiet enjoyment or basic safety for normal tenants under this setup.

There are better, safer places in Wakefield. Don’t find this out the hard way after you’ve already moved in.

1 luglio 2026
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Risposta di Richard Kendall Estate Agent

We're sorry to hear about your experience and we would like the opportunity to look into the concerns you've raised and discuss them with you directly. Please feel free to contact me, Amy, Office Manager at our Horbury office, on 01924 260022.

Valutata 5 stelle su 5

First Rental Property with Kelly

We have started renting our first property and the whole process has been so much easier with Kelly’s help! She has been so great with keeping us informed and answering any questions we need. Thank you so much!!

28 luglio 2026
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Thank you so much for your lovely review.
We are delighted to hear that Kelly made the process of renting your first property feel so much easier.
We will be sure to pass your kind words on to Kelly.
Thank you again for choosing Richard Kendall, and we wish you lots of happiness in your new home.

Valutata 5 stelle su 5

Best service ever

Always kept me up to date through out the whole process.
Explained in detail step by step.
Very friendly and kind
10 out of 10 for customer service

1 luglio 2026
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Risposta di Richard Kendall Estate Agent

Thank you so much for your fantastic review.
We are delighted to hear that you felt fully informed throughout the whole process and that everything was explained clearly step by step.
Thank you again for choosing Richard Kendall.

Valutata 5 stelle su 5

All of the staff were friendly and…

All of the staff were friendly and helpful, from the day I asked them to advertise my late father’s property. To the final day of contracts hanging over. So, once again Thank you ❤️

24 luglio 2026
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Risposta di Richard Kendall Estate Agent

Thank you so much for your kind and thoughtful review.
We understand that this can be an emotional process, so it is lovely to know you felt well looked after from the initial marketing right through to completion.
We will be sure to pass your kind words on to the whole team.
Thank you again for choosing Richard Kendall.

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