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Scopri cosa dicono le persone

Valutata 2 stelle su 5

So far not great. Clearly not updated every hour - trying to book BA LHR to Zurich all evening. RFF insists that there are reward seats and BA say there are none. Pretty dreadful. I am a gold memb... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just secured a flight to Argentina in December after my alert triggered. I have moved from Seatspy to you because your BA search tools and your customer service are so much better. You have fewer air... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Was feeling pretty gutted to miss out on Avios flights to South Africa after staying up past midnight 3 nights in a row and then out of nowhere got an alert early evening a day later for extra reward... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant site! I had pretty much given up trying to find reward flights on the BA website, as I couldn't find any dates for the places I wanted to visit during the periods I wanted to travel. It was... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Sito di ricerca di voli aerei
  2. Compagnia aerea
  3. Aeroporto
  4. Aeroporto internazionale
  5. Lounge

Scritti dall'azienda

Check availability of British Airways reward flights in just one click, and receive email and sms alerts whenever reward seats you want become available


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

340 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

TAKE THE WIN RFF!

Any business that softens the pain of parting with mega bucks for flights can consider me, my family, my granny and my dog SUPER FANS!!! Seriously, what's not to love and adore about RFF!! Yaaay to more savings!!

20 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Got my annual subscription back with one booking

I'm retired, so in principle you would think that I have lots of time to search for these free flights. Having to put in your details every time to search the BA Website is such a pain, especially when you have to do it several times each day. BA could do better. Now I set up alerts on RFF. Very efficient & good value for the money. I got my annual subscription back with just one booking.

1 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Recently marketed flights to Moscow…

Recently marketed flights to Moscow which is outrageous and distasteful. I’m expecting to receive offer of flights to North Korea next!

12 settembre 2023
Non scritta su invito
Logo di Reward Flight Finder

Risposta di Reward Flight Finder

I run RFF and we're devastated by our terrible mistake.

We're a very small company and one of our team members made a genuine mistake.

We emailed all of our members immediately after the initial email was sent to apologise for the error.

We take this very seriously, have dealt with the person involved, and will be making a donation to a Ukrainian charity in the coming days.

Valutata 1 stelle su 5

Annoying amount of emails

The free membership level is a waste of time unless you only want to fly economy. What’s more annoying is the emails that they send to you EVERY day!

12 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Today's email push

Today's email push: "Top spot: Moscow" and "Fly to Moscow for as little as 18,500 Avios" - Really?!?

12 settembre 2023
Non scritta su invito
Logo di Reward Flight Finder

Risposta di Reward Flight Finder

I run RFF and we're devastated by our terrible mistake.

We're a very small company and one of our team members made a genuine mistake.

We did email all of our members immediately afterwards to apologise for the error.

We take this very seriously, have dealt with the person involved, and will be making a donation to a Ukrainian charity in the coming days.

Valutata 5 stelle su 5

Fallible but they care

To receive a newsletter stating visit Moscow for culture when they are waging Genocide on a peaceful European neighbour is sick and i will be cancelling my subscription immediately. What a callous and uncaring company they obviously are. They have contacted me and it seems like a genuine mistake

12 settembre 2023
Non scritta su invito
Logo di Reward Flight Finder

Risposta di Reward Flight Finder

We at RFF are disgusted too, but to call us supporters of genocide is simply untrue. This was a genuine mistake by one of our colleagues.

We're a very small company but we take this very seriously and dealt with the person immediately. We will be donating to a Ukrainian charity in the coming days

Valutata 1 stelle su 5

Flights to Moscow???

What are you doing promoting flights to Moscow on today's email alert and especially when, surprisingly enough, BA aren't flying there due to sanctions arising from the invasion of Ukraine by Russia?????

12 settembre 2023
Non scritta su invito
Logo di Reward Flight Finder

Risposta di Reward Flight Finder

We're devastated by our terrible mistake.

RFF is a very small company and one of our team members made a genuine mistake this morning.

We emailed all of our members immediately after the initial email was sent to apologise for the error.

We take this very seriously, have dealt with the person involved, and will be making a donation to a Ukrainian charity in the coming days.

Valutata 1 stelle su 5

Suggesting flights to a criminal…

Suggesting flights to a criminal state??? Moscow??? No thanks!

12 settembre 2023
Non scritta su invito
Logo di Reward Flight Finder

Risposta di Reward Flight Finder

RFF is a very small company and one of our team members made a genuine mistake this morning.

We emailed all of our members immediately after the initial email was sent to apologise for the error.

We take this very seriously, and we're embarrassed.

We have dealt with the person involved and will be making a donation to a Ukrainian charity in the coming days.

Valutata 5 stelle su 5

Promoting flights to Moscow when there are explosions every day

Changed my review. A quick response. Thank you for your support and handling this weird issue so quickly! All the best

12 settembre 2023
Non scritta su invito
Logo di Reward Flight Finder

Risposta di Reward Flight Finder

I run RFF and I'm embarrassed by this terrible mistake.
We're a very small company and one of our team members made a genuine mistake.

We take this very seriously and will be making a donation to a Ukrainian charity in the coming days.

Valutata 1 stelle su 5

Today (12Sep'23) offering BA flight to Moscow!!!

Today (12Sep'23) they emailed to say search for BA reward flights to Moscow...really, are they so on the ball that they don't realise BA canned flights to Moscow...

12 settembre 2023
Non scritta su invito
Logo di Reward Flight Finder

Risposta di Reward Flight Finder

I run RFF and we're devastated by our terrible mistake.
We're a very small company and one of our team members made a genuine mistake.

We take this very seriously, have dealt with the person involved, and will be making a donation to a Ukrainian charity in the coming days.

Valutata 1 stelle su 5

Just went to book flights that are…NoT available

Just went to book flights that are showing availability on your reward flights page, to Hong Kong, but Ba says they are not available. Not impressed

7 settembre 2023
Non scritta su invito
Logo di Reward Flight Finder

Risposta di Reward Flight Finder

Hi Siri,

So sorry to hear this. You sent your original query on Thursday and we replied on Friday. We were waiting for your response as we thought we needed more detail to investigate further.

Occasionally we have bugs with some of our data. I've escalated this and if we're able to identify an issue we'll get it fixed ASAP.

Valutata 5 stelle su 5

I use my Avios rather than just collect them

I travel between Jamaica, the USA and the UK atleast 3 times per year, always on BA. I have been collecting Avios for years, but never used them for flights. It was just too cumbersome and frustrating to find the free seats. Since hearing about this site, I now use Avios for some of these flights now. Brilliant idea and provides a much needed service. Now I always have 5 alerts set up and I book on BA as soon as RFF alerts me.

22 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

I confess I was sceptical

I confess I was sceptical. Why would BA allow others to use its data to make it easier to find reward flights on non-BA websites? But I decided to test it and am very happy I did so. BA doesn’t allow you to set alerts for reward flights (or any flights). But, this is what RFF allows you to do. And on top of that, RFF lets you easily view reward availability for a whole year ahead. So its a great planning tool. I’m also learning how to make the best use of my Avios through the weekly newsletter, and the blog. I am now a Gold member (£70/year) which I recouped by saving hundreds on business class tickets to Chile. RFF only does BA. Hopefully they will add other airlines soon. I highly recommend this site.

6 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

Information is inaccurate

Information is inaccurate! Was searching for flights within a specific date, every single flight that RFF showed as available I cross checked with BA to book and they confirmed at least one leg was not a reward flight. I contacted RFF 3 times over 2 weeks to ask what was going on and they simply ignore my emails.

8 luglio 2023
Non scritta su invito
Logo di Reward Flight Finder

Risposta di Reward Flight Finder

So sorry about this.

We investigated this today and found that your ticket had been mistakenly assigned to someone to investigate who's currently on holiday. Thus your ticket was accidentally overlooked till now.

We did have some intermittent availability data issues a couple of weeks ago due to an issue on BA's end, but these were fixed quite quickly.

We'll make sure to have protocols in place to prevent this from happening again, and we've also recently added a new team member to help us answer customer queries.

I have reached out to you directly via email as well so we can continue this discussion. Hope you can give us another chance.

Valutata 5 stelle su 5

My first Avios flight

Cash getting tight so was determined to use my Avios. Just bought my first Avios flight for April 2024, thanks to RFF. Had to wait 5 weeks for the alert, but I'm happy. Saves so much time. Definitely pays to set alerts months in advance.

23 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Thanks to RFF, we now enjoy using our Avios for flights

My wife and I have accumulated many Avios and have a large Avios balance. We grow it while using our BA Amex card for just about everything. Since discovering the BA shopping portal where you get *bonus* Avios from hundreds of high-street retailers, our balance has soared. On a couple of occasions before we discovered RFF, we tried to use them but found the BA website difficult to navigate. When we finally figured it out, there was no availability -- hugely frustrating and disappointing. It was actually a BA reservation clerk who suggested we use RFF to find elusive, hidden flights. In February this year, we joined and now we couldn't be happier about using our Avios. RFF makes finding flights so easy. So, we're off to Toronto for half-term in October this year, then Geneva for skiing in February and Miami in early June. We're really chuffed. We figure there must be lots of people like us with big, unused Avios balances who find it difficult to use them. I still have over 170k Avios left! The trick is to set many alerts, months ahead. We'll be setting them in October this year for October 2024 half-term. RFF delivers!

6 marzo 2023
Non scritta su invito

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