A sent the Sandringham hamper to my best friend as a retirement gift after she had completed 42 years in the NHS (mainly in the stressful world of midwifery). The hamper was absolutely beautiful and s... Leggi di più
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Always a good service from Rgency Hampers. I've ordered three times and had to change instructions after placing the order for the third hamper. Customer service was great at communicating through ema... Leggi di più
Easy to order. High quality product, nicely presented. Arrived exactly on time as requested!
I saw photos of the hamper after it was delivered. It was a beautiful arrangement, bigger than I thought it would be. My relative was so happy with it! I was glad I could order the things he liked... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Browse our range of luxury food, gift & Christmas hampers. From pamper hampers to fresh fruit baskets - all beautifully packaged and delivered the next day.
Informazioni di contatto
Eagle Tower, GL50 1TA, Cheltenham, Regno Unito
- +44 01242 500920
- info@regencyhampers.com
- regencyhampers.com
4,6
Eccellente
2468 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Absolutely disappointed with customer…
Absolutely disappointed with customer service and value of product. Could not change delivery date despite ordering for delivery on a specific date as a gift when ordered on their website.
Definitely not recommended or will use again
22 settembre 2025
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Risposta di Regency Hampers
Dear Mr. Aldridge,
Thank you for taking the time to submit a review; however, we regret to inform you that we cannot find any orders associated with your name, nor can we find any direct correspondence from you concerning this issue.
I am unclear about your statement regarding the inability to change the delivery date. Our customers have the option to select the date they wish to schedule the delivery of their chosen hamper(s), and provided that the hamper has not yet been dispatched, our Customer Service Team is more than willing to assist with any changes.
Please feel free to reach out to us so that we can look into your order.
Great Product
Helpful staff, beautiful product... I will order again and again from Regency Hampers.
30 agosto 2025
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Risposta di Regency Hampers
Thank you very much, Nicole. We are thrilled to have been able to assist you and are grateful for the five-star review!
I have now sent three Regency Hampers
I have now sent three Regency Hampers, as tokens of appreciation and I can honestly say that from the ordering process to the delighted receipt of them, it’s been a good experience. Should the occasion arise once more, I have no hesitation in using them. Thank you.
7 settembre 2025
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Risposta di Regency Hampers
We sincerely appreciate your ongoing custom. It brings us great joy to know that you consistently enjoy positive shopping experiences with us, and we are grateful for the time you have taken to provide us with a positive five-star review.
Quality of fruit disappointing
Hamper arrived on time with a good variety of fruit. Unfortunately the bananas were rotten which was disappointing.
18 settembre 2025
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Risposta di Regency Hampers
Hello Mrs Osborne, we appreciate you taking the time to submit a review; however, we are unable to find any orders associated with your name, nor have we received any direct correspondence from you concerning this issue.
Please feel free to reach out to us so that we can look into your order and attempt to provide a solution.
So glad to see someone
So glad to see someone, who makes up fruit baskets and a lovely gift to someone who is very sick. My friend was very pleased with hers and will be ordering another one.
2 settembre 2025
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Risposta di Regency Hampers
Thank you, Milly.
Our fruit hampers rank among our top-selling items. They serve as a healthy and considerate gift, elegantly arranged with a diverse selection of seasonal and imported fresh fruits, making them the perfect ‘get well soon’ gift for someone who will undoubtedly value your kind gesture.
Very pleased with the hamper
Very pleased with the hamper. Arrived in good condition and the recipient was very happy with their gift. The contents were many and interesting items - better choices than usually expected in a mixed hamper.
30 agosto 2025
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Risposta di Regency Hampers
We sincerely appreciate you taking the time to leave this review, Kathryn.
Our experienced buyers have sourced iconic products from trusted brands, while exploring specialty food fairs for new and exciting treats to whet the appetite - they will be delighted to hear that the assortment of products in your hamper has been so positively received!
Excellent choice of produce
Excellent choice of produce. Beautifully presented. Delivered at just the right time. Perfect for a 60th wedding anniversary.
28 agosto 2025
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Risposta di Regency Hampers
We appreciate you taking the time to provide us with a five-star review, Colin!
We are thrilled to have surpassed your expectations and are pleased to know that we offered something ideal for the occasion.
Food Hamper
Hsving purchased a food hmper for a birhday present from what looked like a very impressive web site, when it arrived it was a disappointment. The hamper was a lot smaller then expected as were the contents. Thought it was very overpriced and definaitely not worth the money
8 agosto 2025
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Risposta di Regency Hampers
Hello Eddie, we appreciate you taking the time to provide a review; however, we are unable to locate any orders under your name, nor have we received any direct communication from you regarding this matter.
We strive to uphold transparency in our listings by providing an image of the hamper along with a comprehensive list of contents, detailing the size and weight of each item.
If you have any further questions or need additional assistance, please do not hesitate to contact us.
I bought 2 hampers as a "Thank You" tp…
I bought 2 hampers as a "Thank You" tp my wonderful family who had helped me through a very difficult, sad time. They were absolutely thrilled with as they were when I did the same thing last year. I would recommend them strongly. Delivery is always excellent and on time
24 agosto 2025
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Risposta di Regency Hampers
We appreciate you taking the time to review your experience with us.
It brings us great joy to know that we have once again surpassed your expectations, and we truly enjoy hearing that our hampers have been so positively received!
Excellent experience
We ordered three cakes to different family members all over the country & they were all delivered on time , well packed & the families said they were delicious & they loved them .
9 agosto 2025
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Risposta di Regency Hampers
We sincerely thank you for your five-star review!
Delivered swiftly and friend was very…
Delivered swiftly and friend was very happy with gift.
20 agosto 2025
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Risposta di Regency Hampers
We sincerely thank you for your five-star review, Mr. Harrison!
We are thrilled to learn that the gift you chose has been received so positively.
Just Perfect
I received a call from recipient of the Hamper, they were very pleased indeed. Moving in gift. For me from ordering to delivery, the service was great.
I will 100% definitely order from Regency Hampers again.
19 agosto 2025
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Risposta di Regency Hampers
We appreciate your wonderful five-star review, Jo!
We are delighted that the gift you selected has been so well received, and we eagerly anticipate surpassing your expectations with your future orders!
Very Happy Customer.
Hi, I have ordered 2 hampers from you and they have both been received in perfect order. The recipients were amazed at the quality and how the hampers were presented. The food and drink are excellent and worth every penny. I will be ordering from you again and have told friends and family how happy I have been from my purchases. Many thanks FPD
17 agosto 2025
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Risposta di Regency Hampers
We sincerely appreciate your wonderful five-star review, Fiona!
We know that when you send a gift, it reflects both you and your relationship with the recipient. That's why we handle every detail with the highest level of attention - from the content to the presentation. We are delighted to learn that we have surpassed your expectations, and we genuinely value your recommendation.
Ordered a hamper as an anniversary gift.
Ordered a hamper as an anniversary present for my daughter. Very poor. Paid £38 the fruit wasnt worth £10.
Really disappointing.
Wont be ordering again.
Linda Brewer
28 agosto 2025
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Risposta di Regency Hampers
We are sorry to hear that you were dissatisfied with the fruit included in your hamper.
We strive to ensure transparency in our listings by providing an image of the hamper along with a comprehensive list of contents, detailing each item included.
We genuinely apologise if the contents were not clear to you.
Although buying the items separately may be less expensive, the increased cost of a hamper reflects the added value of a complete, ready-made, and thoughtfully presented gift that is wrapped and delivered directly to your recipient.
Brilliant and prompt service!
Purchased for friends as an Anniversary present and they loved it!
From order to delivery was excellent service. Kept informed throughout and was able to even give a date for delivery. Would definitely recommend Regency Hampers!
12 agosto 2025
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Risposta di Regency Hampers
Thank you for the 5-star review, Doris.
We are pleased to have delivered excellent service and are grateful for your recommendation.
Quality Hamper
My friend was delighted to receive the hamper where inside was quality items. Delivery was first class. I will use Regency Hampers again in the future. Thanks.
28 agosto 2025
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Risposta di Regency Hampers
We appreciate your review, Ken, and are delighted to hear your friend was so pleased with the gift you selected.
Fabulous choice of hampers
Fabulous choice of hampers. Very attractively presented. I was also pleased hamper was delivered on the day I requested.
Only criticism is that many of the hampers I looked at contained a packet of peanuts. The hamper was for someone with a severe peanut allergy and I don’t think there was a filter on the site so I spent longer than I needed to clicking on the info for each hamper to check if there were peanuts in it.
Have now used company twice and would definitely recommend.
7 agosto 2025
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Risposta di Regency Hampers
We appreciate your five-star review!
Our selection of hampers is continually growing, and our team takes immense pride in their presentation, so we are thrilled to receive your positive feedback.
For any upcoming orders, please feel free to contact our Customer Service team directly to request any changes, such as replacing peanuts with an appropriate alternative.
Great quality products
Great quality products , lovely presentation , delivered when requested.
4 agosto 2025
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Risposta di Regency Hampers
Thank you for the wonderful review, Carole!
We are thrilled to learn that we provided you with a five-star experience across the board.
Regency Hampers
Regency Hampers have a very wide range, reasonably priced and in my experience are very reliable regarding delivery dates and quality.
7 agosto 2025
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Risposta di Regency Hampers
Thank you for the excellent review, Frank.
We have an ever-expanding range to suit every occasion. Whatever the requirements may be, we are confident that we have a gift that will undoubtedly fulfil our customers' expectations, all while remaining budget-friendly!
I purchased a hamper for a dear friend…
PLEASE NOTE MY NAME IS MARYLYN DALGLEISH & NOT MRS.GODFREY PLEASE UPDATE YOUR RECORDS ——- I did previously send a gift to a Mrs.Godfrey.
I purchased a hamper for a dear friend Mrs.Clancey a Birthday surprise. I didn’t see it myself but she was absolutely delighted with it as were her 2 young granddaughter who claimed various items and said they were delicious. I will certainly use your Company again as will my friend.
Thank you
1 agosto 2025
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Risposta di Regency Hampers
Thank you, Marylyn. We sincerely appreciate your review.
We understand that when you send a gift, it represents both you and your connection with the recipient. This is why we handle every detail with the highest level of attention - from the contents to the presentation.
We are delighted to learn that your recipient (and her granddaughters!) greatly appreciated the gift you chose.
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