A sent the Sandringham hamper to my best friend as a retirement gift after she had completed 42 years in the NHS (mainly in the stressful world of midwifery). The hamper was absolutely beautiful and s... Leggi di più
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Always a good service from Rgency Hampers. I've ordered three times and had to change instructions after placing the order for the third hamper. Customer service was great at communicating through ema... Leggi di più
Easy to order. High quality product, nicely presented. Arrived exactly on time as requested!
I saw photos of the hamper after it was delivered. It was a beautiful arrangement, bigger than I thought it would be. My relative was so happy with it! I was glad I could order the things he liked... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Browse our range of luxury food, gift & Christmas hampers. From pamper hampers to fresh fruit baskets - all beautifully packaged and delivered the next day.
Informazioni di contatto
Eagle Tower, GL50 1TA, Cheltenham, Regno Unito
- +44 01242 500920
- info@regencyhampers.com
- regencyhampers.com
4,6
Eccellente
2468 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Bought as a gift
Bought as a gift, easy to choose, quality products, brilliant be able to choose date to arrive
27 ottobre 2025
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Risposta di Regency Hampers
We appreciate you sharing your five-star experience!
We are delighted to hear that you found the process easy. We select only the finest foods and wines to comprise our luxury gifts, allowing you to shop with confidence whatever the occasion.
A tiny rubbish hamper delivered for my…
A tiny rubbish hamper delivered for my sons birthday today. I was totally shocked at this little basket with a few rubbish products. Nothing like the picture on website. Will tell all my friends and will never use this company again
Daylight robbery. Wow. How do you get away with this?
1 novembre 2025
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Risposta di Regency Hampers
We are sorry to hear that you were not satisfied with the items in your hamper. Our goal is to ensure transparency in our listings by providing an image of the hamper along with a detailed contents list, which specifies the size and weight of each individual item.
In accordance with our terms and conditions, substitutions may be made in the event of supply issues; however, these will be of equal quality and value. Did your hamper contain any substitutions that fell short of your expectations? I would be happy to investigate this issue for you. Please contact us directly at: info@regencyhampers.com
Easy to order
Easy to order - delivery on time and contents excellent
17 ottobre 2025
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Risposta di Regency Hampers
We appreciate you taking the time to submit your favourable review.
If there is anything we can do to surpass your expectations in the future, please inform us.
fast delivery and nicely packed
22 ottobre 2025
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Risposta di Regency Hampers
We appreciate you sharing your 5* experience!
This is the second time I am using…
This is the second time I am using Regency Hampers, and once again it was a flawless experience. Even though I am in Australia, I felt confident that my gift would be delivered to my friend on time and without any issues.
Thank you Regency Hampers for your excellent service and your beautiful hampers.
16 ottobre 2025
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Risposta di Regency Hampers
We are thrilled to receive your five-star review and are glad to know that we delivered a "flawless experience."
Thank you for your ongoing support, and we eagerly anticipate the opportunity to surpass your expectations again in the future!
What an absolute rip off !!!!
The hamper i bought cost £50 after a discount of 20% from £64. It arrived and was tiny compared to the impression the photo on the website shows. I costed the contents- around £20 worth - if that. Disgusting rip off. I wanted this for a charity raffle prize but was too embarrassed to add it to the prize draw. Shame on you Regency Hamperd
28 ottobre 2025
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Risposta di Regency Hampers
We regret to learn that you were not satisfied with the items contained in your hamper.
We strive to ensure transparency in our listings by providing an image of the hamper alongside a comprehensive list of contents, detailing the size and weight of each individual item.
We truly apologise if you found the contents to be unclear.
So simple to order on line and quick…
So simple to order on line and quick delivery of hamper
21 ottobre 2025
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Risposta di Regency Hampers
We are thrilled to receive your five-star review and are glad to know that you found the online ordering process straightforward. Considerable effort has been dedicated to ensuring that the process is as user-friendly as possible.
The delivery was swift and well…
The delivery was swift and well handled. The courier had to try twice - this was well handled and in quick succession. The recipient was pleased with the hamper, which was well presented in a seagrass basket which his cat appreciated! 😁 I will certainly use Regency Hampers again.
9 ottobre 2025
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Risposta di Regency Hampers
We are delighted to receive your 5-star review and are glad to know that we were able to accommodate your recipient's cat as well!
Good variety of contents
Good website with lots of choice. I was kept informed about delivery at all stages. The hamper was a gift so can't really comment about the contents, but recipient said they were lovely.
10 ottobre 2025
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Risposta di Regency Hampers
We are pleased to have surpassed your expectations.
We offer an extensive selection to accommodate all tastes and budgets - it brings us great joy to hear that your recipient was pleased with their gift.
Great service and great product
6 ottobre 2025
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Risposta di Regency Hampers
We are grateful for the 5-star review; thank you!
A great thank you present.
Lovely hamper, promptly dispatched and delivered and much appreciated by our neighbour. A very successful gift to ddd as y thank you.
7 ottobre 2025
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Risposta di Regency Hampers
We sincerely appreciate your 5-star review.
Regardless of the occasion, our range of hampers and gift baskets are carefully curated and designed to assist you in finding the ideal gift to share with your loved ones.
We are pleased to learn of your recipient's gratitude for the gift you chose for them.
Easy to order on line for two separate…
Easy to order on line for two separate deliveries in different parts of the country. Both orders received on time and both customers very happy.
7 ottobre 2025
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Risposta di Regency Hampers
We sincerely appreciate your 5-star rating.
We have endeavoured to simplify the ordering process, and we are thrilled to receive your feedback.
Rotten fruit in original and replacement hamper
I received a Fresh Muffin, Chocolate, Fruit & Nut Hamper as a gift, and the grit came rotten. The bananas were black, the green grapes were missing and the red grapes were mouldy.
When I wrote to complain, Regency Hampers sent a fruit hamper rather than a 1-for-1 replacement.
The replacement fruit hamper was smaller and was also missing green grapes and had rotten fruit.
2 ottobre 2025
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Risposta di Regency Hampers
We are grateful for your bringing this issue to our attention.
As reflected in our reviews, this situation is not representative of our usual standards.
It seems you contacted us directly concerning some of the fruit that was initially received. We dispatched replacements for all of the fruit, not solely for those you brought to our attention. The muffins, chocolate, and nuts were unaffected, therefore replacements for these items were not issued - we did inform you that we would send replacement fruit.
We have not received any direct communication from you regarding the replacement fruit, so I regret to learn that this was also not satisfactory.
I would like to look into this matter, so please do not hesitate to contact us directly at: info@regancyhampers.com
Ordering online was straightforward and…
Ordering online was straightforward and easy to do
My only disappointment was that the hamper was a birthday gift for a friend which was to be a surprise but she received a call to say she was having the hamper delivered so for us that spoilt the surprise.
I can understand the need to call but not to say what the delivery contains
4 ottobre 2025
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Risposta di Regency Hampers
Thank you for taking the time to provide your review.
I have reviewed your order and can confirm that the call to your recipient was not initiated by Regency Hampers. It is probable that the delivery driver was attempting to be helpful by ensuring that your recipient was at home for the delivery. The driver would only have had access to the outer cardboard box, which is labelled with "Regency Hampers"; therefore, they likely mentioned having a parcel from us, but they were certainly unaware of the complete contents and could not have disclosed that information.
I apologise if you felt this diminished the surprise.
All round great experience
Easy to find the range of products I wanted to choose from in a range of competitive price points.
Easy to checkout and fast delivery.
The hamper was really well received by the recipient who said the range and quality of the goods was fabulous.
Great communication and all round great experience!
30 settembre 2025
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Risposta di Regency Hampers
We sincerely appreciate your five-star review!
Whether you're looking to delight a colleague, client, friend or family member, we offer a wide selection of exquisite luxury food hampers and premium gifts that cater to all preferences and budgets.
We are delighted to have delivered an exceptional experience for you and your recipient!
A regular customer
As a regular customer I turned again to Regency for my thank you hamper which was received with delight - happy recipient, happy customer
2 ottobre 2025
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Risposta di Regency Hampers
We are grateful for your ongoing patronage, Judith, and are pleased to learn that we have consistently provided the 5-star service we strive for.
We are committed to exceeding your expectations and will gladly assist you with any upcoming orders.
Brilliant service
Brilliant service, easy online ordering, lots of choice, gorgeous presentation.
26 settembre 2025
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Risposta di Regency Hampers
We sincerely thank you for your 5-star review, Nicola!
Every element is handled with the utmost care here - from the content to the presentation. Our Team will be thrilled to receive your encouraging feedback.
Very easy to pick out the perfect…
Very easy to pick out the perfect hamper for the right occasion
12 settembre 2025
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Risposta di Regency Hampers
We appreciate you taking the time to share this wonderful 5-star review, Karen.
Our continually growing selection is designed to offer something for everyone, regardless of the occasion. We are pleased to learn that you found something that perfectly met your needs.
Beautiful Hamper
Easy to use website, order process was so easy and clear.
17 settembre 2025
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Risposta di Regency Hampers
Thank you very much for dedicating your time to provide us with this wonderful 5-star review!
We are pleased to learn that you found our website and the ordering process to be straightforward.
I gave this 2 stars as opposed to one…
I gave this 2 stars as opposed to one because it did arrive on the correct date.
I ordered the fruit/breakfast hamper for a birthday. The hamper was fruit, cookies, muffins a rocky road and a flapjack.
The fruit was manly bruised and much of it needed to go in the bin. The cookies were stale and the muffins tasted VERY over processed, like petroleum station muffins.
It was an absolute pain because I had to go out and re buy all the stuff to ensure I could still put a birthday breakfast together.
In future I won’t try to save time by ordering from here I’ll just go to the shop and get better products for half the money.
20 settembre 2025
Non scritta su invito
Risposta di Regency Hampers
Dear Timothy,
Thank you for taking the time to submit a review.
Have you contacted us directly regarding your concerns?
The cookies are expected to have a minimum shelf life of four weeks, so we are eager to investigate your claim of them being stale.
The muffins we offer are generally well received, so we apologise if they did not meet your expectations.
We are disheartened to hear that the fruit arrived bruised, and we would like to investigate this matter as well.
Please feel free to contact us so that we can examine your order, as this is certainly not the standard we uphold.
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