Always helpful staff, always delivered timely, if anything not available options are given. Good quality items - have been using for several years now
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Always helpful staff, always delivered timely, if anything not available options are given. Good quality items - have been using for several years now
L'azienda ha risposto
It was easy to find things I wanted on the website and then to complete the order. Real Foods kept me updated as they waited for stock of one item and then during the shipping process and then voila!... Leggi di più
L'azienda ha risposto
I don't have a good health food store near me so I always order from Real Foods. Their own brand nuts, seeds, flours etc. are great quality and reasonably priced, and they've a good range of organic p... Leggi di più
L'azienda ha risposto
Order ref 472819 I purchase 2 x 1 kg of Le Paludier brand , these guys send me Le Natursel brand and tried to convince me both are same. In fact the answer I got was ridiculous " "I have received... Leggi di più
L'azienda ha risposto
For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.
37 Broughton Street, EH1 3JU, Edinburgh
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
First time using this company. I made an order 6th march via website showing items in stock. On 13th March I was emailed and refunded saying item was not in stock. I would have expected to have been told a lot sooner if the season was over and stock not available so I could have gone somewhere else and not waiting for it.

Risposta di Real Foods
I was able to buy what I wanted from Real Foods that hadn't been available elsewhere. Good service and will buy from them again.

Risposta di Real Foods
Good quality, long best before dates, well packaged, quick delivery
Excellent products, excellent service as always. Been a customer for a number of years. Highly recommended
Good range of quality produce at very competitive prices. Website orders are processed fast with updates provided. Well packaged and quick delivery. All in all an outstanding shop and service, would highly recommend
It is always a please to shop at Realfoods online; it is fast and professional. Thanks

Risposta di Real Foods
Disappointed with use by date, ordered a case of alpro growing up milk for my granddaughter during her visits here and all 8 cartons had a 3 week date which we will never use. The ones I bought in supermarkets have a use by date of Sept to Oct 2025 (around 6mths)

Risposta di Real Foods
Since day one of my orders from Real Foods, the company is very efficient and prompt.
Fast delivery of fresh Seville Oranges. Seamless transaction and great service again …
They don't have stock and no reply to mail

Risposta di Real Foods
Great ethical minded selection, quick delivery, so reliable. Please don't be tempted to start selling more products grown in China. It is becoming more and more difficult to find reliably ethically produced health food. You are currently the only store able to deliver nationwide bulk order French grown soya milk, so thank you so much for staying the line in this challenging trade climate.
Best value Ive found on the internet. Great quality and and a very satisfying experience. I will cintinue to use real foods
The product arrived soon than expected. The use-by date was next year. I wish there were some cooking instructions with my beans.

Risposta di Real Foods
Easy to order. Good price. Prompt delivery, excellent packaging. Excellent product!

Risposta di Real Foods
I ordered oranges on the 26th December, which the website said were in stock, with a 3-6 working day delivery. I finally received them on the 10th January. I called twice only to be waiting for over 45 minutes with no one responding. I sent an email and was told the delay was due to Christmas holidays. 4 of the oranges are mouldy and cannot be used. Very very frustrating not being able to contact anyone, when you have a problem.

Risposta di Real Foods
Efficient service, great products and really good communication/customer service. thanks

Risposta di Real Foods
Many thanks for the beautiful fresh citrus fruits and vegetables. All organic and packed with care and received very quickly. Thank you again. Best wishes to you all.

Risposta di Real Foods
Very good range of products and a reasonably fast delivery time.

Risposta di Real Foods
I made one payment - my account showed 2 as pending - 1 of which was on paypal repeat. Contacted real foods and their explanation was - this is how it is. I had to identify the second pending payment - contact them to highlight it and then they had to cancel it. I asked whether this would happen again - question ignored. Real Foods this is not good enough - this is how you lose customers.

Risposta di Real Foods
I placed my first order 448031 for tumeric yesterday, now I am being told it is out of stock. It should have told me this was the case before I placed my order so I could have ordered somewhere else. Very underhand and dishonest.
Have now had an email saying the order has been processed. This morning the website said it was out of stock. Confusing and conflicting information.
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