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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Always helpful staff, always delivered timely, if anything not available options are given. Good quality items - have been using for several years now

Valutata 5 stelle su 5

It was easy to find things I wanted on the website and then to complete the order. Real Foods kept me updated as they waited for stock of one item and then during the shipping process and then voila!... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I don't have a good health food store near me so I always order from Real Foods. Their own brand nuts, seeds, flours etc. are great quality and reasonably priced, and they've a good range of organic p... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Order ref 472819 I purchase 2 x 1 kg of Le Paludier brand , these guys send me Le Natursel brand and tried to convince me both are same. In fact the answer I got was ridiculous " "I have received... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio per il fitness e l'alimentazione
  2. Servizio di ordini alimentari online
  3. Farmacia
  4. Supermercato

Informazioni fornite da varie fonti esterne

For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

5K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(4825)

82 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very good customer service

Purchased a small gift which was at a reasonable price compared to other stores. It arrived quicker than expected, however the box was unfortunately damaged. Great customer service from Toni, very quick to reply, apologetic, and sent out a replacement (in perfect condition) within days. Very good service.

7 agosto 2025
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Risposta di Real Foods

Thank you for taking the time to leave this review, we really do appreciate it. We are very pleased to hear you are happy with the service we provide.

Valutata 1 stelle su 5

Good company, poor product.

The company is probably fine but the product was terrible. Not fresh wheatgerm but nasty dried up stabilised wheatgerm that I would never have bought if it had been described properly. I would send it back but I had to open it to find out what it was like as the packaging was opaque.

20 giugno 2025
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Risposta di Real Foods

We would really appreciate it if you could contact us via our customer service email (Webshop@realfoods.co.uk) so we can investigate this further. We would be happy to arrange a refund for you.

Valutata 5 stelle su 5

Very satisfied

Large selection of products, responsive and helpful customer service, great offers and free delivery. Cheaper than Amazon.

17 giugno 2025
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Risposta di Real Foods

We really appreciate you taking the time to leave this review for us, thank you!

Valutata 5 stelle su 5

Minimal packaging

Minimal packaging, no unnecessary colourful plastic, and good quality food.

17 giugno 2025
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Risposta di Real Foods

Thank you for this review, we really appreciate it!

Valutata 5 stelle su 5

Organic rye grains for mushroom cultivation

I use the organic rye grains to produce grain spawn for mushroom cultivation. They are very good and, hydrate easily and quickly.

10 giugno 2025
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Risposta di Real Foods

Thank you for taking the time to leave a review, we are very happy to hear that you are pleased with our products!

Valutata 5 stelle su 5

Good choice of food.

Good choice of food.
Well packaged with sustainable packaging.
Good communication.

5 giugno 2025
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Risposta di Real Foods

Thank you for taking the time to leave a review, it is greatly appreciated!

Valutata 5 stelle su 5

Excellent Great products and a good…

Excellent Great products and a good price. Rapid delivery and good packaging. I will be a regular customer from here on and will recommend to friends.

6 giugno 2025
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Risposta di Real Foods

Thank you very much for taking the time to leave this review, we are very pleased you are happy with the service we provide.

Valutata 5 stelle su 5

They never disappoint

I have been ordering from RealFoods for years and i have always had a good experience: great selection of products at reasonable prices and speedy delivery. This time was no exception

30 maggio 2025
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Risposta di Real Foods

Thank you very much for taking the time to leave this review, we are very pleased you are happy with the service we provide.

Valutata 5 stelle su 5

I have been using Real Foods for a while. 100%

I have been using Real Foods for a while as they have items I can't get elsewhere. Also very easy website to use. They always pack and deliver very quickly unless out of stock. If that happens they give you sensible options. I always say wait until all in stock. Never long.

31 maggio 2025
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Risposta di Real Foods

Thank you very much for taking the time to leave this review, we are very pleased you are happy with the service we provide.

Valutata 5 stelle su 5

Impressed with ease of ordering and fast delivery

This is my first order from Real Foods. I enjoyed some oatcakes while on holiday in Scotland and wanted to buy some more when i got home.
Real foods stocked them and it was easy to order and delivery was much faster than I expected.

22 maggio 2025
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Risposta di Real Foods

Thank you very much for taking the time to leave this review, we are very pleased you are happy with the service we provide.

Valutata 5 stelle su 5

Great products

Great products, inexpensive and delivered really quickly

14 maggio 2025
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Risposta di Real Foods

Thank you for this review, we do appreciate this.

Valutata 5 stelle su 5

Quality food…

I'm trying to lose some weight so it's important to me that I enjoy the food I eat. I tried Real Foods for buying items that are not readily available in supermarkets and I've been impressed with the excellent quality and service.

7 maggio 2025
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Risposta di Real Foods

We really appreciate you taking the time to leave this feedback for us. Thank you very much.

Valutata 5 stelle su 5

Very quick delivery

Very quick delivery , from one end of the country to the other. :) Good quality foodstuff, all natural, or organic . Have ordered many times from this company, never any problems .

30 aprile 2025
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Risposta di Real Foods

Thank you for taking the time to leave such wonderful feedback, it is greatly appreciated.

Valutata 5 stelle su 5

I have been shopping online with Real Foods

I have been shopping online with Real Foods for many years, they have never disappointed either in product or delivery, very reasonable and outstanding service.

23 aprile 2025
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Risposta di Real Foods

Thank you for taking the time to leave such excellent feedback, it is greatly appreciated.

Valutata 1 stelle su 5

Not one friendly staff member

Not one friendly staff member , ask a question and get looked up and down like a criminal . Bad attitudes and Lazy . Food standards bad too , bought Clove Garlic that looked beautiful and fresh , got home to discover it was damp and mushy inside , free range eggs are horrible , shells were damp like wet cardboard , prices are of the chart expensive . Not just on one occasion .

10 aprile 2025
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Valutata 5 stelle su 5

Best service, best organic food, fast

Really happy with the excellent service from Real Foods. Fantastic quality of veg, fruit and all other produce received and the quick, hassle free delivery service.
The free delivery over £50 and the speed of delivery means I can use Real Foods for most of my weekly shop and am so grateful that it's possible to get such lovely fresh veg and fruit from Real Foods when I live so far away.
The flavour, freshness and quality of the veg and fruit is so much better than that which I bought elsewhere until now. So much so that it's added greatly to my pleasure in cooking and eating.

8 aprile 2025
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Risposta di Real Foods

Thank you very much for taking the time to leave such wonderful feedback, we are very pleased you are happy with our service.

Valutata 1 stelle su 5

Order taken but told items are out of stock.

I placed an order on the 3rd of April and received an email the next day to say your order has been processed, but we are awaiting the items. How can the order be processed when the items are out of stock?

Firstly, you shouldn't have let the order be placed if the item was out of stock; secondly, you should not be taking money for items that are out of stock; this is bang out of order. The email said they hold orders for seven days to await stock – you expect me to wait seven days? I don't think so!

I replied back immediately after receiving their email asking for the order to be cancelled and my card refunded. I have since ordered the organic cashew nuts elsewhere.

Two emails have been sent, and I am still awaiting a reply.

Having previously shopped with Real Foods, after this I most certainly will not shop with them again. It is off-putting placing an order for items that could possibly be out of stock. Buyer beware!

3 aprile 2025
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Risposta di Real Foods

We are sorry we were unable to supply the goods you ordered. Generally we pack or own brand goods to order but unfortunately we have been hit with staff absences which has resulted in some delays in getting goods packed. Our customer service team does not work at the weekend and responded to your emails on Monday morning when they returned to work. Your order was then cancelled. No refund was necessary as no payments are taken until an order is ready to dispatch.

Valutata 5 stelle su 5

Given notifications about delivery

Given notifications about delivery. Replaced damaged item fairly quickly. Reasonable prices for items purchased.

24 marzo 2025
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Risposta di Real Foods

Thank you for taking the time to leave this review, we really do appreciate this.

Valutata 5 stelle su 5

Will continue to order

We've made several orders for home and work and haven't had an issue. Everything as described and the order is packaged very well, which is refreshing to see these days. I see lots of people complaining about prices, and I have seen some prices go up considerably however when I've checked elsewhere they have done the same. For speciality items this is just the way it is. The candied almonds are spot on btw :) and around 50% cheaper than M&S.

27 marzo 2025
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Risposta di Real Foods

We do appreciate you taking the time to leave this feedback for us. We are always happy to hearing from our long standing customers, thank you!

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