I received my hat order pretty quickly. Good pricing. Helpful customer service. Would purchase from Rally House again.
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Scopri cosa dicono le persone
I had to return 2 items today the day after Christmas and Marianna waiting on me and she was amazing. She found another store where items are now gonna be shipped directly to me . She was so knowledge... Leggi di più
I came to the store & was assisted by Jeremy. He was exceptionally helpful, polite, patient & efficient. He went above & beyond locating a shirt & I honestly have to say I’ve never encountered (& I’... Leggi di più
Extremely disappointed with customer service. I placed my order two weeks ago, but they did not even started processing it. It was a graduation gift and now I don't have anything because of their inef... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Rally House is a specialty sports boutique that offers a large selection of apparel, gifts and home décor representing local NCAA, NFL, MLB, NBA, NHL and MLS teams. We also carry local novelties and regional-inspired apparel, gifts and food. With locations in the Midwest, South and Northeast, we bring stylish sports apparel and unique team gifts to cities where fans live, work and cheer. In order to provide customers with the best experience possible, we hire associates who share the same passion for sports as our patrons. We encourage our associates to show their team spirit, so customers feel welcome to strike up a conversation about their favorite team, the latest game or even their favorite rivalry! We want to be more than just another sports store, and our associates help us stand apart from the competition. Our stores offer a friendly environment and comfortable shopping experience, with associates dedicated to helping customers find the perfect new item to represent their favorite team. Rally House is committed to truly connecting with patrons to offer exceptional service from the moment they step into one of our local stores. Rally on!
Informazioni di contatto
Quivira Road 9750, 66215, Lenexa, Stati Uniti
- 1-800-381-9177
- csr@rallyhouse.com
- rallyhouse.com
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Very Disappointed. I'll never shop there again.
Very nice selection I will give you that but your prices are outrageous. Couple that with the fact I was shopping on Black Friday and received absolutely no discount. Not even a 5 or 10 percent discount. Only place I shopped that I paid full price. I spent close to $300.00 at your Livonia MI store. I promise you I will never return.
Great selection and helpful staff.
Great selection and helpful staff.
Very expensive
The store was clean the staff was friendly and the selection was excellent. The prices however were astronomical. $95-$100 for a KU Sweatshirt. I just wanted to treat my newly accepted KU student to a Jayhawks sweatshirt but left with only a sticker for their car.
your return policy is very intrusive
your return policy is very intrusive, asking for my drivers license and address etc just bc i don’t want to give you my email address is a complete joke. takes some
lessons from other major retailers like Scheels…customer friendly
Scammers
I went on a Wednesday evening to look for some Chiefs pants. Everything is scattered around and not easily found. The selections are minimal. I was charged more than what the tag displayed but luckily I noticed and was refunded. Yeah it was only $6 but who knows how many other people were scammed. $1-$6 on every customer adds up to nice little profit. The biggest issue I have is, I told the girl at the register I'm not giving my email because I dont want THESE emails and random others. But she claimed they needed it only for the refund amd I wouldn't receive any emails. She even showed where it was NOT checked to receive emails yet here we are. Either she changed it after turning the screen around or Kansas Sampler/Rallyhouse sold my info ILLEGALLY. Either way, I got this review email. I only go about once every other year but this just made my decision much easier, as did the stupid prices they charge products.
The staff was friendly and helpful
The staff was friendly and helpful! Always great to go in a shop that is all about local sports. Go Chiefs!
There was plenty of selection but...
There was plenty of selection but....I don't understand how you can keep track of your inventory. You have so many products and so little space to show them. Searching is not easy at all. You have to pick a place and don't stop until you find what you are looking for.
The system that you have hanging from…
The system that you have hanging from your ceiling in the store with jerseys is ridiculous. I stood there for 20 minutes and it moves so slowly and there was nothing. The clerk could do. Plus she had no idea what the sizes were when they came around. I could’ve gone home and sewn a jersey faster than that thing moved. I spoke to the manager, she said she has put in several requests to have it fixed and it has not been done. You should be ashamed of yourself for treating your customers and your people who work there this way
Staff was helpful looking for what I…
Staff was helpful looking for what I wanted.
Great location, great variety
Great location, great amount of options to choose from! Even being a gophers fan and coming in for work and being a badgers fan for a day, this was the perfect spot!
Amanda af the front desk helped me find…
Amanda af the front desk helped me find what I needed and had a small issue with one item. Went back and she could not have been more helpful. Replace the item and was friendly and helpful. Thank you Amamda
What ever you do don’t give them your…
What ever you do don’t give them your email address. They will send multiple emails daily and unsubscribing doesn’t work. Messaging them doesn’t work either.
Great Shopping Experience
I was there at opening on a Friday morning. The staff was very friendly and super helpful!! I came in knowing exactly what I wanted and the salesperson showed it to me immediately. The store was neat and well stocked. Check out was quick and easy as well. I'll definitely be back!
Rally house livonia
Great service and applied my bday discounts.
Shipping delayed and no notice sent
Shipping delayed and no notice sent. Had 10 days to ship something for a birthday and failed to do so. Customer service did nothing. Just said I could pay to return it once it arrived.
A+ Customer Support
Fast, friendly, and informative response via text support!!
They didn't have the size I was looking…
They didn't have the size I was looking for. The young man helping me looked for 20 minutes. That was very nice of him. I ended up going with another Eagles sweatshirt instead. I appreciated his thorough approach.
Store was clean
Store was clean, organized, and staff was friendly and helpful. Spent more than I intended. 😊 🏈
Great Store!
We happened upon the Rally House by accident, but what a great accident it was. I loved shopping there. They have a ton of different options for Steelers Gear, I could have bought way more than I did! They also have Pitt gear too. Youngest to oldest, they have something for you
The young lady at the checkout register…
The young lady at the checkout register was extremely patient with a high maintenance customer in front of me. She handled very well and even apologized to me for the wait. I thought she did an exceptional job.
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