Rally House Recensioni 957

TrustScore 4 su 5

4,1

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Valutata 5 stelle su 5

I received my hat order pretty quickly. Good pricing. Helpful customer service. Would purchase from Rally House again.

Valutata 5 stelle su 5

I had to return 2 items today the day after Christmas and Marianna waiting on me and she was amazing. She found another store where items are now gonna be shipped directly to me . She was so knowledge... Leggi di più

Valutata 5 stelle su 5

I came to the store & was assisted by Jeremy. He was exceptionally helpful, polite, patient & efficient. He went above & beyond locating a shirt & I honestly have to say I’ve never encountered (& I’... Leggi di più

Valutata 1 stelle su 5

Extremely disappointed with customer service. I placed my order two weeks ago, but they did not even started processing it. It was a graduation gift and now I don't have anything because of their inef... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

Rally House is a specialty sports boutique that offers a large selection of apparel, gifts and home décor representing local NCAA, NFL, MLB, NBA, NHL and MLS teams. We also carry local novelties and regional-inspired apparel, gifts and food. With locations in the Midwest, South and Northeast, we bring stylish sports apparel and unique team gifts to cities where fans live, work and cheer. In order to provide customers with the best experience possible, we hire associates who share the same passion for sports as our patrons. We encourage our associates to show their team spirit, so customers feel welcome to strike up a conversation about their favorite team, the latest game or even their favorite rivalry! We want to be more than just another sports store, and our associates help us stand apart from the competition. Our stores offer a friendly environment and comfortable shopping experience, with associates dedicated to helping customers find the perfect new item to represent their favorite team. Rally House is committed to truly connecting with patrons to offer exceptional service from the moment they step into one of our local stores. Rally on!


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

957 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

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Valutata 5 stelle su 5

Eagles Shirt Exchange

I went to the Rally House on Nov 13, 2025. I needed to exchange an Eagles shirt for size that I purchased at another location.

Djeremy was wonderful. He (along with another employee, whose name I did not get) spent 10 mins or more trying to track the shirt down, even after I said that I could go back to the original location (because I knew where the shirt was in the store)

Djeremy was on a mission! He found it and was happy that now he knows where the shirt is, in case someone else came in looking for it.

13 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Buyer beware

Buyer beware! I spent 2 hours today trying to use a valid gift card. When the store associates were unable to work through the issue with both the store manager (at another store) and then their Ops team online, I was told I would have to call their customer service. After 15 on bot chat on customer care there was no option to speak to someone live, I had a text sent to me to start an online chat, 45 minutes of chat lead to them determining there was nothing wrong with the card and reissued a eGiftcard. I now have to go back to the store to make the purchase I should have been able to the first time, when I ask for additional compensation for all the time I had to take to get access to my valid gift card, they offered me a online discount, i need the clothes today hence the purchase in the store. They offered nothing and stated they felt they had satisfied my issue. Totally tone deaf customer service. I would recommend that people purchase their sports apparel somewhere else, as Rally house is the definition of a one star!

14 novembre 2025
Non scritta su invito
Valutata 2 stelle su 5

Employee had zero interest in making a sale

I walked around for a good 15 minutes looking up and trying to figure out how I’m gonna get the merchandise down. At least two female employees walked by and never once offered help. When I requested assistance, she was less than enthusiastic and I never saw her again. If you’re gonna charge $100 for a sweatshirt, it better be a darn good purchase from start to finish. The male Cashier was friendly, but I will never go back

7 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great service. Staff went above and beyond to help me find what I was looking for. A little pricey but what isn’t these days?

6 novembre 2025
Non scritta su invito
Valutata 4 stelle su 5

Staff and products are great

Staff and products are great! Was looking for more in the 76ers section. Seemed limited. While the products available were very stylish and nice. Prices were high.

6 novembre 2025
Non scritta su invito

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