Thank you for having Alistair Wood, Saransk Bansid & Michael Blum share their knowledge with us. They each did an excellent job I am tech challenged but I was able to join the meeting and learn how... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Easy to use platform with a great selection of banks and terms. You establish your credentials once and are ready to go with options that include high yield savings accounts and CDs as well as no pena... Leggi di più
L'azienda ha risposto
I had to contact Raisin twice. The second time because I couldn't remember what the representative the first time told me. Both representatives were very helpful and knowledgeable. They were very pat... Leggi di più
L'azienda ha risposto
The experience was smooth. I did receive a bonus code in an email after I initiated my transfer, I sent an email request to ask whether I could still receive the bonus. I was advised that I will be pl... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Informazioni di contatto
New York, Stati Uniti
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,4
Eccellente
895 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The company was very helpfull in leting…
The company was very helpfull in leting me know what I needed to do. They responded quickly to help me.
29 dicembre 2025
Non scritta su invito
Risposta di Raisin U.S.
Thank you so much for your kind five-star review! We’re glad to hear that our team was helpful and responsive, and that we were able to clearly guide you through the process. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Money Stuck Like Others Have Complained…
I will stick to opening CDs and HYSAs through normal bank accounts or doing MMs with investment firms such as Vanguard. My money is stuck until I can get my bank to write my a letter stating the linked account I have is closed. Raisin will not let me add a bank account until I can prove I own the account I closed. Naturally nobody said this to me, I had to call to find this out after not hearing anything when I said I cannot provide a bank statement for an account I don't have access too. Vanguard is where I'll park my money from now on, let's me add multiple accounts without having to go through the most ridiculous 2 week process.
22 dicembre 2025
Non scritta su invito
Risposta di Raisin U.S.
We’re sorry to hear about your experience and understand how frustrating this situation must have been. While our account verification and security requirements are in place to help protect our customers, we recognize that the process can feel restrictive, especially when an external account has been closed. We regret that this wasn’t clearly communicated upfront and that it led to delays and inconvenience. Your feedback is important to us and will be shared with our team as we continue to review and improve our processes. If you’d like to discuss your situation further or need assistance, our customer service team can be reached at (844) 994-3276. Thank you for taking the time to share your concerns.
Slow and tedious process on transferring funds out.I thought the people I spoke to were…
I thought the people I spoke to were very nice, patient and helpful but the process of there being only one external account to transfer my funds from Raisin to another .new external account was long and tedious for me so will not be using Raisin again.
15 dicembre 2025
Non scritta su invito
Risposta di Raisin U.S.
Thank you for taking the time to share your feedback. We’re glad to hear that our team was helpful, patient, and supportive during your interactions. We understand that the limitation of having a single external account for transfers can feel cumbersome, and we appreciate you sharing how this impacted your experience. Your feedback is valuable and helps us evaluate ways to improve our processes. If you’d like to discuss this further or need any assistance, our customer service team is always available to help at (844) 994-3276
I have recommended Raisin to my family…
I have recommended Raisin to my family and have been very pleased with the service. It is convenient and very easy to use! In these times, getting the best interest possible on my retirement savings is critical. The Raisin platform helps me to do just that, saving me a lot of time as well. The bonuses offered have been greatly appreciated. Thanks, Raisin! (-:
17 dicembre 2025
Non scritta su invito
Risposta di Raisin U.S.
Thank you for your thoughtful review and for recommending Raisin to your family. We truly appreciate it! We’re glad to hear that you find the platform convenient and easy to use, and that it’s helping you maximize interest on your retirement savings. Saving time while earning competitive rates is exactly what we aim to deliver. We’re also happy to hear you’ve enjoyed the bonuses. Thank you for choosing Raisin and for your continued trust!
Raisin Lied to Me
I have had a number of accounts through Raisin, most recently a $240 K CD opened in May, 2025. This was opened during a promotion in which Raisin promised to pay a 0.5% bonus if the money remained there for three months. The money is still there (7 months later), but when the bonus was paid today it was $400 rather than the promised $1200. Their customer service said that they were only paying $400 (0.167%) because I had another CD (separate account, different bank) mature in the interim and I withdrew $165 K from that CD — they were only paying the bonus on my $240 K minus the $165 K that I withdrew from a different account with a different bank. Basically, they lied about the bonus. Never again — if a company lies to me, I am done with them. And…Raisin lied.
11 dicembre 2025
Non scritta su invito
Risposta di Raisin U.S.
Thank you for taking the time to share your experience. We’re very sorry to hear about the frustration surrounding your promotional bonus, and we understand how disappointing this situation must feel.
Our goal is always to provide clear, accurate information about our promotions, and we regret that your experience did not reflect that. We’d like to take a closer look at the details of your accounts and the promotion to ensure everything was handled correctly and to clarify any misunderstandings.
Please reach out to our dedicated support team at (844) 994-3276 so we can review your case directly and work toward a resolution. We appreciate your feedback and the opportunity to address your concerns.
I got a clear explanation from my…
I got a clear explanation from my encunter with Nathan.
If the writing on the site was more exact, I would not have had to call.
9 dicembre 2025
Non scritta su invito
Risposta di Raisin U.S.
Thank you for sharing your feedback. We’re glad to hear that Nathan was able to provide a clear explanation during your conversation. We also appreciate your comment about the site information. Feedback like yours helps us improve. We’ll review the wording to ensure it’s clearer moving forward. Please don’t hesitate to reach out if there’s anything else we can assist you with.
Risposta di Raisin U.S.
Thank you for the kind words! We’re delighted to hear you had an excellent customer service experience. If there’s anything more we can assist you with, we’re always happy to help.
It says I have opened an account when I…
It says I have opened an account when I have not.
Want to open a new account and also get the bonus money but must be first timer. Why is it saying I have an account?
3 dicembre 2025
Non scritta su invito
Risposta di Raisin U.S.
Thank you for sharing your feedback, and I’m sorry for the frustration this has caused. We understand how important it is to be able to open a new account and qualify for bonus offers, and we’d like to help resolve this as quickly as possible.
This message usually appears when our system detects previous registration information, sometimes from an earlier signup attempt or an existing profile. Our support team can review your details, confirm your account status, and make sure everything is set up correctly so you can move forward.
Please reach out to us directly at (844) 994-3276, and we’ll be happy to look into this for you right away. Thank you for giving us the opportunity to assist.
Good Service
The representative I spoke with answered all my questions, was knowledgeable, and pleasant. The Raisin website is easy to use.
3 dicembre 2025
Non scritta su invito
Risposta di Raisin U.S.
Thank you for the wonderful review! We’re delighted to hear that our representative was able to answer all your questions and provide knowledgeable, friendly support. It’s also great to know you find the Raisin website easy to use. We appreciate your feedback and are always here if you need anything further.
Risposta di Raisin U.S.
Thank you for the great review! We’re glad to hear your transaction went smoothly. If there’s anything else we can assist you with, we’re always here to help.
Incredibly friendly
Incredibly friendly, quick, and efficient support!
26 novembre 2025
Non scritta su invito
Risposta di Raisin U.S.
Thank you for the fantastic review! We’re thrilled to hear that you found our support team friendly, quick, and efficient. Providing a smooth and positive experience is always our top priority. If you ever need anything else, we’re here to help!
Highly Knowledgeable Staff
Raisins Customer Support Always Has the Answers!!
20 novembre 2025
Non scritta su invito
Risposta di Raisin U.S.
Thank you for the wonderful feedback! We’re delighted to hear that you can count on Raisin Customer Support for clear, reliable answers. Our team is committed to providing timely and helpful assistance, and it’s great to know we’re meeting that goal. Please don’t hesitate to reach out if there’s ever anything more we can do for you.
Representatives are very helpful
The representative was able to quickly answer my questions, provided me the exact language of the bonus I was inquiring about as well as a transcript of our chat for future reference.
1 dicembre 2025
Non scritta su invito
Risposta di Raisin U.S.
Thank you so much for your five-star review! We’re glad to hear that our representative was able to quickly address your questions, provide the exact bonus details you needed, and share a transcript for your records. Your feedback means a lot to us, and we’re always here to help if you need anything else.
I moved to Phoenix
I moved to Phoenix, Arizona and you folks helped me change the mailing address (postal address) associated with my account. I appreciate it.
20 novembre 2025
Non scritta su invito
Risposta di Raisin U.S.
Thank you so much for your five-star review! We’re glad to hear our team was able to assist with updating your mailing address after your move to Phoenix. If you ever need anything else or have additional questions, we’re always here to help. Welcome to your new home!
all went well.
23 novembre 2025
Non scritta su invito
Risposta di Raisin U.S.
Thank you for the five-star review! We’re glad to hear everything went well and appreciate you taking the time to share your experience. We look forward to serving you again!
Good service with deposits and…
Good service with deposits and withdrawals and plenty of banks to choose from. What I really like also is tax time you get one tax form for all of your accounts.
22 novembre 2025
Non scritta su invito
Risposta di Raisin U.S.
Thank you for the wonderful five-star review! We’re glad to hear that deposits and withdrawals have been smooth and that our range of banking options works well for you. It’s great to know our consolidated tax form makes things even easier at tax time. We truly appreciate your feedback and your trust in us!
AWFUL!!!
AWFUL!!!! I have been trying to get my money from my account for weeks now. It is a hefty amount and at first they needed to verify my bank account. Which is so confusing because this where my original transfer came from, but ok. Once verified, it was going to take 3 business days. On the 4th day when I realized my money was not there, I called and they told me it hadn't gotten approved. Why do I need to jump through hoops to get me money. I would like to know how I can start a class action suit,
20 novembre 2025
Non scritta su invito
Risposta di Raisin U.S.
Thank you for sharing your experience. We're truly sorry to hear how frustrating this has been. This is not the experience we want for our customers, especially when it comes to accessing your own funds.
For your security, some transfers may require additional verification, but you absolutely should not be left without clear communication or updates. We want to look into this right away and make sure your withdrawal is resolved as quickly as possible.
Since we can’t review account details publicly, please contact our support team directly at (844) 994-3276, or send us an email at support.us@raisin.com with your name and preferred contact information so we can escalate this for you immediately.
We appreciate you bringing this to our attention, and we’re committed to making it right.
Risposta di Raisin U.S.
Thank you for your review! We’re glad to hear you’re satisfied with our service and support. Your feedback means a lot, and we’re always here to assist you whenever you need us.
In the beginning I was not sure if I…
In the beginning I was not sure if I had made a good decision. Because it’s not the bank I am doing business with. But I got my principal and interest without problem after the CD matured. Thanks
18 novembre 2025
Non scritta su invito
Risposta di Raisin U.S.
Thank you for sharing your experience! We understand that trying something new especially outside your primary bank can feel uncertain at first. We’re glad to hear that everything went smoothly and that you received your principal and interest without any issues after your CD matured. We appreciate your trust and are here to support you whenever you need us.
The wait time is not excessive
The wait time is not excessive, and they will call back if you prefer, which is very convenient.
14 novembre 2025
Non scritta su invito
Risposta di Raisin U.S.
Thank you for the great review! We’re happy to hear that our wait times and callback option have made your experience more convenient. We appreciate your feedback and are always here to help whenever you need us.
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