The complete hand holding through all steps is a God send. Finances, especially on the computer can be very intimidating. Every question is answered, with knowledge and patience. I would highly... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
My experience with Raisin support staff has always been excellent, and today’s experience with Eric was no exception. He was able to answer all of my questions and address all of my concerns. His pa... Leggi di più
Thankfully, Raisin bucks the frustrating choice of too many companies to automate their toll-free customer service line by manning it with warm, welcoming CS agents -- like Crystallan. She worked with... Leggi di più
Any time I needed guidance from a live person I got it expeditiously and correctly with the kindness, pleasing voice and manner person. I’ve talked to in a while. Thank you so much. I have grown to... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Informazioni di contatto
New York, Stati Uniti
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Service has been great
Service has been great. Dylanni was very helpful in helping me close my account right away. Raisin has been a great resource. Highly recommend for shopping high yield savings accounts.
I use Raisin to "raise" the money for…
I use Raisin to "raise" the money for my taxes. I used to collect for the year and pay it all at once, but now they insist I pay quarterly which is a huge pain in the neck! So I take the money out of Raisin to pay quarterly. I will be depositing more money for the next payment, in December. I appreciate all the help your staff has given me, always reliable and uncomplaining! Thank you.
My experience with Raisin support staff…
My experience with Raisin support staff has always been excellent, and today’s experience with Eric was no exception. He was able to answer all of my questions and address all of my concerns. His patience, knowledge, and willingness to help went above and beyond my expectations.
Keep up the great work, Eric! Thank you for your excellent customer service!
Jack was proficient
Jack was proficient, knowledgeable, and answered all of my questions.
Five-star customer service
Thankfully, Raisin bucks the frustrating choice of too many companies to automate their toll-free customer service line by manning it with warm, welcoming CS agents -- like Crystallan. She worked with me through several interactions to work through some technological issues that threatened to put the kibosh on my plans to expand my holdings with Raisin. Five stars for her and the other member of the CS team that helped me stay the course!
Good knowledge and great rates
Raisin really cares for their customers.
The complete hand holding through all steps is a God send. Finances, especially on the computer can be very intimidating.
Every question is answered, with knowledge and patience.
I would highly recommend Raisin to anyone.
It is nice dealing with a company that understands CUSTOMER CARE. This company surpasses all others and Dylanni Ashlin Chele Hawks is a real gem.
The agent's native language is English.
As a hearing aid user, it was GREAT talking to an agent who speaks clearly and distinctly. Very patient helping me correct an error that I made when setting up the account. It was a GREAT interaction!
Potrebbe usare l'IA per rispondereMostra di più
extremely helpful and explained very…
extremely helpful and explained very well

Risposta di Raisin U.S.
She immediately knew exactly what I was…
She immediately knew exactly what I was asking and helped me resolve my issue. She was professional, efficient and effective, and quite friendly. 10 out of 10!

Risposta di Raisin U.S.
Knowledgeable and courteous customer service.
The Raisin customer service representative who attended my phone call was very well-informed, patient and knowledgeable. He made contacting Raisin a pleasant and productive experience. All of my questions were patiently answered. If I could, I would request this particular Raisin representative whenever I need help with something related to the platform.
Related to the Raisin "experience," I appreciate the improvements made to the website and the ease of the banking process over the last year or so.
I would highly recommend Raisin to anyone seeking the most competitive rates in high yield savings accounts and certificates of deposit.

Risposta di Raisin U.S.
Excellence is defined by you
Any time I needed guidance from a live person I got it expeditiously and correctly with the kindness, pleasing voice and manner person. I’ve talked to in a while. Thank you so much. I have grown to trust you guys with my money and advice and I genuinely appreciate it.
I actually have recommended you guys to a couple of my friends finances personally is not what too many people will share with each other other thank you again

Risposta di Raisin U.S.
The agent who helped me with patience…
The agent who helped me with patience and kindness as I am elderly and not at all computer savey.

Risposta di Raisin U.S.
great customer support
Wait time was not too long.
I needed help understanding how to do a number of activities on my account. Everything was accomplished while interacting with the CSR and I was given directions on how to accomplish future activities.

Risposta di Raisin U.S.
Helpful Wendy
Wendy understood my question about FDIC insurance and provided me with helpful information. She was also professional, courteous and friendly.

Risposta di Raisin U.S.
Dylanni was extremely competent and…
Dylanni was extremely competent and polite. She handled my questions promptly and professionally. Thank you!

Risposta di Raisin U.S.
There was no wait to speak with a human…
There was no wait to speak with a human customer service agent. The agent was very informative, helpful and friendly. All my questions were answered.

Risposta di Raisin U.S.
I have really appreciated the…
I have really appreciated the understanding of my concerns with great consideration, thanks so much.

Risposta di Raisin U.S.

Risposta di Raisin U.S.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
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Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







