The Raisin associate I spoke with did a very good job. She was kind, patient, and persistent in researching my question. I don't like to call and be a bother but she was very helpful and tracked dow... Leggi di più
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Scopri cosa dicono le persone
Absolute pleasure speaking with Jack O’C today. It’s wonderful to actually get answers to questions and be treated with respect. Can’t recommend this company and its employees highly enough!!!
The complete hand holding through all steps is a God send. Finances, especially on the computer can be very intimidating. Every question is answered, with knowledge and patience. I would highly... Leggi di più
L'azienda ha risposto
Dylan was very willing to accept my feedback and to help me resolve the issue that I called about. It was clear to me that resolving my issue was important to her. She was knowledgeable and very pleas... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Informazioni di contatto
New York, Stati Uniti
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,7
Eccellente
1K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great customer support—clear…
Great customer support—clear information, friendly and knowledgeable.
12 agosto 2026
Non scritta su invito
Risposta di Raisin U.S.
We're glad to hear our team provided clear, friendly, and knowledgeable support. We appreciate your kind words!
Customer service was really responsive…
Customer service was really responsive and took care of my inquiry in a timely fashion.
10 agosto 2026
Non scritta su invito
Risposta di Raisin U.S.
We're so glad to hear that our customer service team was able to assist you promptly and efficiently with your inquiry! It's wonderful to know you had a positive experience.
Great Customer Service
Dylanni H. was patient and explained every step to me. She stayed with me until I was sure that I got what I needed.
11 agosto 2026
Non scritta su invito
Risposta di Raisin U.S.
We are so glad to hear that Dylanni was patient and thoroughly explained everything, ensuring you received the assistance you needed. We appreciate your kind words!
wENDY WAS PATIENT
wENDY WAS PATIENT, KNOWLEDGEABLE AND HELPED ME ACCOMPLISH ALL i NEEDED TO DO.
11 agosto 2026
Non scritta su invito
Risposta di Raisin U.S.
We are delighted to hear that Wendy was patient and knowledgeable, and helped you achieve everything you needed. We appreciate your kind feedback!
Very easy to setup
Very easy to setup, and connect with my external bank and get started. I also appreciate their helping me get the first time setup promotion even though I originaly over looked it. They have really good support!
9 agosto 2026
Non scritta su invito
Risposta di Raisin U.S.
Thank you for your wonderful 5-star review! We're so pleased to hear that setting up and connecting with your external bank was easy. We're especially glad our team could assist you with the promotion and that you found our support to be excellent.
Dylanni was great with assistance, but...
Dylanni was great with assistance but .... I just wish she would try harder to not use her affirmative reply as yep but yes instead. Other than that she was knowledgable and very pleasant to work with. Your platform allows instant transfer from savings to cash account but does not allow instant flow from cash to another account.???? Tks Ken
11 agosto 2026
Non scritta su invito
Risposta di Raisin U.S.
We appreciate your kind words about Dylanni's assistance and knowledge. We also understand your feedback regarding the instant transfer capabilities between accounts. We are always looking for ways to improve our services and will certainly consider your suggestions.
The very patient and understanding…
The very patient and understanding provided by your staff.
5 agosto 2026
Non scritta su invito
Risposta di Raisin U.S.
We're truly happy to hear our team provided such patient and understanding service. We appreciate your kind words.
Dlanni made my issue a non-issue in…
Dlanni made my issue a non-issue in about 5 minutes. She was very professional, knowledgeable and efficient. I was confused and concerned and Delanni took all of that away with her confident attitude. She was a pleasure to work with.
10 agosto 2026
Non scritta su invito
Risposta di Raisin U.S.
We are so happy to hear that Dylanni was able to resolve your concerns quickly and efficiently. It's wonderful to know that their professional and confident approach made such a positive difference for you. Thank you for sharing your kind words!
I have nothing but praise for the…
I have nothing but praise for the Raisin platform & their team of helpful professionals. I am fortunate to have learned about Raisin 3 1/2 years ago. I recently had a disturbing issue with entering a new beneficiary on my account. I will not sugar coat this problem. However, the customer rep I was fortunate to deal with, Astou, was gracious, understanding, helpful. She solved my problem. Another fine employee, Connor, contacted me about the final resolution of my issues. He made no excuses. He simply explained the situation & how it was remedied. Both of these employees deserve to be commended. They have reinforced my decision made 3 1/2 years ago to invest my retirement funds on their platform. One of the best decisions I have ever made. Thank you to Raisin & all their sincere, dedicated employees.
7 agosto 2026
Non scritta su invito
Risposta di Raisin U.S.
We are so pleased to hear about your positive experience with our platform and specifically with Astou and Connor. It is wonderful to know that our team was able to resolve your recent issue with such grace and professionalism. We truly value your long-standing trust in us with your retirement funds. Your kind words reinforce our commitment to providing excellent service to all our customers. Thank you for sharing your valuable feedback.
I have always found Raisin employees to…
I have always found Raisin employees to be top notch in assisting me with any questions or help that I need…as was the case today.
6 agosto 2026
Non scritta su invito
Risposta di Raisin U.S.
We're so happy to hear our team consistently provides you with top-notch assistance. We truly appreciate your kind words and positive feedback!
My experience was very delightful
My experience was very delightful. Ethan was able to answer all of my questions immediately and I can tell he is very knowledgeable with your products as well as your system. You could not ask for a better representative for your company. What a pleasure in todays market.
5 agosto 2026
Non scritta su invito
Risposta di Raisin U.S.
We are so pleased to hear about your delightful experience! It's wonderful to know that Ethan was able to answer all your questions and demonstrate such extensive knowledge. We truly appreciate your kind words about the quality of service received.
Great Highyeild savings platform with great employees
The reps are always helpful and know exactly how to help me. I appreciate Raisin U.S. and their well trained reps.
5 agosto 2026
Non scritta su invito
Risposta di Raisin U.S.
We are so happy to hear that our representatives have been helpful and knowledgeable. We truly appreciate your kind words!
My Raisin customer service agent
My Raisin customer service agent, Ethan, was kind, thoughtful, knowledgeable, professional and efficient in helping me reach my solution! I’m very grateful for the ability to select the best no penalty CDs in minutes! Thank you!
3 agosto 2026
Non scritta su invito
Risposta di Raisin U.S.
We're so pleased to hear about your positive experience with Ethan! It's wonderful to know that you found our platform helpful in finding the best no-penalty CDs quickly. Thank you for sharing your feedback.
System off-line.
While I had some concern I was unable to access my account, the problem was repaired and I quickly received a message from Raisin support informing the problem was resolved. I've experienced as a Raisin customer for four years a continued improvement in the quality of product support. You're doing it right.
4 agosto 2026
Non scritta su invito
Risposta di Raisin U.S.
We're so glad we could quickly resolve your account access issue and keep you informed. It's truly rewarding to hear that you've noticed a continuous improvement in our product support over your four years as a customer. Thank you for your kind words!
Friendly and professional service.
31 luglio 2026
Non scritta su invito
Risposta di Raisin U.S.
We're so happy to hear you received friendly and professional service. We appreciate your kind words!
Ethan knew exactly what I wanted
Ethan knew exactly what I wanted - and helped to process my finds to the correct place.
Thanks!
4 agosto 2026
Non scritta su invito
Risposta di Raisin U.S.
We are so happy to hear that Ethan was able to understand your needs and assist you so effectively. We appreciate your kind words!
Happy customer
So far, Raisin has done everything as promised and expected. No surprises. Customer service has been helpful and responsive.
31 luglio 2026
Non scritta su invito
Risposta di Raisin U.S.
We're so happy to hear that our service has met your expectations and that our customer support team has been helpful. We appreciate your positive feedback!
Raisin is Great
The Raisin platform & customer service support was fantastic.
30 luglio 2026
Non scritta su invito
Risposta di Raisin U.S.
We're so happy to hear you had such a fantastic experience with our platform and support! We appreciate your kind words.
Risposta di Raisin U.S.
Thank you for sharing your experience with us!
Request account closure
I have requested to close one of my savings accounts thru email. This request is completed promptly within hours not days, and without any back and forth. I am very impressed of their efficiency.
28 luglio 2026
Non scritta su invito
Risposta di Raisin U.S.
We're so happy to hear that our efficiency impressed you! We always strive to provide prompt and seamless service for all our customers. Thank you for your kind words.
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