The Raisin associate I spoke with did a very good job. She was kind, patient, and persistent in researching my question. I don't like to call and be a bother but she was very helpful and tracked dow... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Absolute pleasure speaking with Jack O’C today. It’s wonderful to actually get answers to questions and be treated with respect. Can’t recommend this company and its employees highly enough!!!
The complete hand holding through all steps is a God send. Finances, especially on the computer can be very intimidating. Every question is answered, with knowledge and patience. I would highly... Leggi di più
L'azienda ha risposto
Dylan was very willing to accept my feedback and to help me resolve the issue that I called about. It was clear to me that resolving my issue was important to her. She was knowledgeable and very pleas... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Informazioni di contatto
New York, Stati Uniti
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent customer service
Excellent customer service. I received the information I needed and am very satisfied.

Risposta di Raisin U.S.
The person that helped me was very kind…
The person that helped me was very kind and patient with me. I didn’t feel rushed or that I was a burden.

Risposta di Raisin U.S.
Great First Experience with Raisin
Great customer service! I called Raisin with a question, and the representative was friendly, helpful, and professional. Very satisfied with the service.

Risposta di Raisin U.S.
Great Customer Service
Although Raisin originally missed both bonus' (the referral party, and me) when it was brought to their attention, the matter was resolved and bonus' credited accordingly in 2 days. The resolution was quick and decisive which is always a good trait for a business handling your money. Great job clearing this up so quickly.

Risposta di Raisin U.S.
Very professional and knowledgeable.
Very professional and knowledgeable.
Highest quality service provided!

Risposta di Raisin U.S.
I made a transfer mistake but support…
I made a transfer mistake but support help me quickly and efficiently. Great job!

Risposta di Raisin U.S.
Great experience
She was friendly and professional, and helped me resolve everything I called about. Thanks!

Risposta di Raisin U.S.

Risposta di Raisin U.S.
Jack O'C was knowledgeable
Jack O'C was knowledgeable, patient and very helpful.

Risposta di Raisin U.S.
The agent who helped me was very…
The agent who helped me was very professional and helped and guided me with patience.

Risposta di Raisin U.S.
Your great employee Raven did a…
Your great employee Raven did a fantastic job of helping me recover my information needed for a temporary suspension put on my RAISIN account by my own bank not releasing my funds until twelve days after they deposited my check.
Raven was calm, patient, and very pleasant to me during this stressful period and I appreciated her kindness and professionalism.

Risposta di Raisin U.S.
Customer service rep had the answer to…
Customer service rep had the answer to my question immediately and was very professional. It was an informational and quick interaction.

Risposta di Raisin U.S.
Tylan was Awesome
Tylan was Awesome! He was thoroughly knowledgable, polite and worked through my issue in a positive manner!

Risposta di Raisin U.S.
First time help
Jack took my call this morning and was very helpful. I was a little nervous about my first time transaction. Jack listened to my questions and concerns then answered them to my satisfaction. Well done Jack, I appreciate you and your professionalism.

Risposta di Raisin U.S.
I just was assisted by Corbin
I just was assisted by Corbin, What a delight he was. He helped me tremendously. Thank you.
Gail

Risposta di Raisin U.S.
Routing number change
As I explained to Jack. You are the only bank i do business with that requires multiple steps to change a routing number. You have to remember that older account holders are not as savvy with a computers
Jack explained the reasoning and was very patient as he walked me through the steps that the bank requires.

Risposta di Raisin U.S.
Easy & fast communication to change our…
Easy & fast communication to change our home address

Risposta di Raisin U.S.
My experience x 3 conversations, maybe 4
Thought I already responded but will do, again..
Professional
Patient
Informative
Attentive
Do not remember the different dates so just slotted in July not sure of days

Risposta di Raisin U.S.
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