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RAC Car Insurance Recensioni 

19.960
•
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Cost effective and so easy Having had to obtain car insurance for over 40 years the way the RAC have gone about supporting and supplying this car insurance as to be the the most stress free easist... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Being an online service can make it a bit confusing - especially with ALL insurance companies having *add on* options. My last years insurance was with RAC... renewal wasn't good enough. Did a searc... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Very good insurance package, but the renewal price was off target. You did reduce the price to a much more competitive price, but after another years no claims, why was it so expensive. It cost you... Leggi di più

Valutata 5 stelle su 5

I have been with RAC for a number of years now. On the few occasions I have needed to call them I have been presented with very helpful members of staff who have dealt with my query in a very profess... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker assicurativo
  2. Agenzia di assicurazioni
  3. Agenzia di assicurazioni auto

Scritti dall'azienda

The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

20K recensioni

5 stelle
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4,4

Tutte le recensioni

(19.960)

12.226 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Was very easy to renew

Was very easy to renew

2 settembre 2026
Non scritta su invito
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Risposta di RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

A very good price

I have just renewed my insurance at a good price and I received a years free breakdown cover very pleased

4 settembre 2026
Non scritta su invito
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Risposta di RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Valutata 3 stelle su 5

WHEN THINGS GO WRONG YOU DO NOT INFORM…

WHEN THINGS GO WRONG YOU DO NOT INFORM YOUR CUSTOMERS

18 settembre 2026
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Risposta di RAC Car Insurance

Hi Melvyn,


Thank you for taking the time to share your feedback with us.

I am truly sorry to hear that you feel left in the dark when issues pop up. You deserve clear, honest updates when things do not go to plan, and I completely understand why this is frustrating.

We want to make this right, and we will be in touch with you to see how we can help.

Thank you for bringing this to our attention so we can improve.


Many thanks,
Kirsty

Valutata 5 stelle su 5

Top company

Top company. Renewed because it went up by £25 which I deemed fair.

22 settembre 2026
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Risposta di RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

its nice to be treated well for being…

its nice to be treated well for being loyal & staying with the same company .

21 settembre 2026
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Risposta di RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Consistently high standards

I have been with the RAC for very many years now and I am always impressed with the consistently high standard of customer service and competitive prices for both car insurance and breakdown cover.

26 agosto 2026
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Risposta di RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 3 stelle su 5

The price was different to what was…

The price was different to what was quoted also no paperwork though the post thanks

5 settembre 2026
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Risposta di RAC Car Insurance

Hi John,

Hello,

Thank you for leaving your feedback. I’m really sorry to hear that your price was different from what was quoted and that you haven’t received your paperwork in the post yet. I completely understand how frustrating that is.

We want to get this sorted for you right away, and we will be in touch with you to see how we can help.

Tahara

Valutata 5 stelle su 5

Everything was done perfectly

Everything was done perfectly. Price was adjusted to my request.

17 settembre 2026
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Risposta di RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Excellent service.

Excellent service.. Every year I renew because it always stays the same.. Five Stars *****

17 settembre 2026
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Risposta di RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Good price.

18 settembre 2026
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Risposta di RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 1 stelle su 5

I cancelled automatic renewal months…

I cancelled automatic renewal months ago but have had a payment taken from my bank account - I have obtained cheaper insurance elsewhere. Trying to talk to someone is hopeless and my emails have not been responded to. Can I please have my money back?

25 settembre 2026
Non scritta su invito
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Risposta di RAC Car Insurance

Hi Paul,

Thank you for taking the time to leave your review!

We are sorry to hear you have not yet received your refund from us.

I fully understand why you are upset—especially after trying so hard to get in touch with us. I am so sorry for the frustration this has caused you.

We want to fix this and get your money sorted out right away. So we can look into this for you and understand what has happened, please email your policy details to socialresponders@bglgroup.co.uk.

Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.

Thank you for your patience with us, and we look forward to getting this resolved for you quickly.

Kind regards,
Laura

Valutata 5 stelle su 5

all went smoothly

all went smoothly

22 settembre 2026
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Risposta di RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

5star quick and heipfull

21 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

I thought it was rather a large…

I thought it was rather a large increase from the previous year.

16 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

A renewal that was actually cheaper…

A renewal that was actually cheaper than last year! Not many insurers do that so no hesitation using again this year.

17 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Valutata 1 stelle su 5

Very poor insurer

Very poor insurer. From 6 months ( I made claim 02/04/2026) I waiting for replace damaged windshield. No any help. I am strongly not recommends.

24 settembre 2026
Non scritta su invito
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Hi Michal,

Hi there,

Thanks for getting in touch and letting us know about your experience. We're really sorry for the delay in getting your windshield replaced since your claim in April. We know how frustrating this must be for you.

We want to help sort this out as quickly as possible. So we can look into this for you, please email your policy details to socialresponders@bglgroup.co.uk. Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.

We're keen to get things moving for you soon.

Vicky

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