Banner for RAC Car Insurance

RAC Car Insurance Recensioni 

19.960
•
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Cost effective and so easy Having had to obtain car insurance for over 40 years the way the RAC have gone about supporting and supplying this car insurance as to be the the most stress free easist... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Being an online service can make it a bit confusing - especially with ALL insurance companies having *add on* options. My last years insurance was with RAC... renewal wasn't good enough. Did a searc... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Very good insurance package, but the renewal price was off target. You did reduce the price to a much more competitive price, but after another years no claims, why was it so expensive. It cost you... Leggi di più

Valutata 5 stelle su 5

I have been with RAC for a number of years now. On the few occasions I have needed to call them I have been presented with very helpful members of staff who have dealt with my query in a very profess... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker assicurativo
  2. Agenzia di assicurazioni
  3. Agenzia di assicurazioni auto

Scritti dall'azienda

The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

20K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(19.960)

12.226 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Swift and efficient

1 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Very transparent with service

Very transparent with service. Easy to fill forms.

19 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Online Insurance that is well thought…

Online Insurance that is well thought out and works. Well done.

27 ottobre 2025
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

The renewing service was very good.

The renewing service was very good.

18 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

A trusted company that know what you…

A trusted company that know what you need for your car and they deliver with no fuss so you can relax .

24 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Easy to renew

Easy to renew , everything was straight forward.

24 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Good experience

Treat customers with respect

19 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Very helpful and explained everything

Very helpful and explained everything

19 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Very easy seamless renewal

Very easy seamless renewal

19 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

No Fuss which these days is a bonus in…

No Fuss which these days is a bonus in its self secondly my renewal price was given to me in plenty of time to consider
I was impressed my renewal price considering my age and hope that my past record was a consideration

23 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 4 stelle su 5

As my hearing is not what it once was I…

As my hearing is not what it once was I rely on the printed word. However my daughter has successfully managed my first claim in over a decade so all is positive!

17 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Valutata 2 stelle su 5

Called RAC as someone accused me of…

Called RAC as someone accused me of reversing into their car. I explained my situation. I was told not to worry as there are many scams. Then put the phone down on me.

26 settembre 2026
Non scritta su invito
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Hi Janice,


Thank you for getting in touch and sharing what happened.

I am so sorry to hear this, as hanging up on you is certainly not the service we aim to provide.

Since you do not hold a policy with us, we cannot access your details or discuss this claim directly. Please reach out to your own car insurer so they can support you and help look into this further.

I hope your own insurer can help get this sorted for you quickly.


Many thanks,
Kirsty

Valutata 4 stelle su 5

Very helpful person

Very helpful person. Many thanks.

13 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Easy to find details

Easy to find details , Premium only slightly increased so saves me hours on comparison websites , have been with RAC for a few years but no claims so cant give claim experience...

23 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

Year 2

Quick, easy and a good premium.

23 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Valutata 5 stelle su 5

nice easy and strait forward

nice easy and strait forward

23 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Valutata 2 stelle su 5

RAC increased my premiumfrom£358pa to…

RAC increased my premiumfrom£358pa to £645(approx), for no good reason that I could see.A"staggering increase!"When I spoke to avery decent operator they went up to £1,000+finally back to original quote of £650.
After doing a search I decided to stick with the 'devil you know'---- purely for convenience. I am 86 yrs old and drive 4,000 miles per year on average.Having been happy with RAC for a fèw years I now am with them under protest and regard them as just another mercenary bunch of opportunists.

18 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Hi Roy,


Thank you for sharing your feedback. I am really sorry to hear about your experience with your renewal quote and how it made you feel.

We know how frustrating unexpected price increases are. You deserve clear, honest pricing without the hassle, especially after being a loyal customer for years.

Thank you for staying with us, and we look forward to regaining your trust.


Many thanks,
Kirsty

Valutata 1 stelle su 5

Money taken out ñý mothers account…

Money taken out ñý mothers account ì am no longer the òwñer òf the car and still waiting for the money to be returned ùrgent

18 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Hi Andrew,


Thank you for getting in touch, and I'm really sorry to hear about this. I completely understand how frustrating it is to have money taken from your mother's account, especially when you no longer own the car.

We want to get this sorted out for you as quickly as possible. We will be in touch with you to see how we can help and get this money returned to your mother.

Thanks for your patience while we fix this for you.


Many thanks,
Kirsty

Valutata 5 stelle su 5

Just so simple to use

Just so simple to use. Staff brilliant too

18 settembre 2026
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Valutata 1 stelle su 5

First time using this company

First time using this company, was paying £30 per month for one car which is very reasonable, I went to swap cars and they claimed that the new fee per month is £90, they refused to lower it and in the end I cancelled the insurance and went elsewhere. Total con artists and incredibly rude and unprofessional call takers, they clearly don't expect people to walk away and when you do, they fake happiness soon fades and their bullying tactics come out to play.

25 settembre 2026
Non scritta su invito
Logo di RAC Car Insurance

Risposta di RAC Car Insurance

Hi Philip,



Thanks for sharing your experience, and I'm really sorry to hear about this.

It's disappointing to hear that our team came across as rude and unprofessional when you called to change your car. We want every customer to feel valued and respected, so this is certainly not the standard of service we aim to deliver.

So we can look into this for you, please email your policy details to socialresponders@bglgroup.co.uk. Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.

We're really sorry to lose your business, but we wish you all the best with your new provider.


Many thanks,
Kirsty

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più