Bought a phone from them in 'excellent condition', phone arrived and touchscreen isnt working properly, top row of keyboard pressing random characters. I get in touch and they say send it in, so I di... Leggi di più
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My Samsung S25 arrived well packaged and without any issues. This is my first refurbished Samsung, and I'm really impressed with the quality. Very happy with my purchase. I was a little unsure about... Leggi di più
L'azienda ha risposto
I was a little hesitant about buying a refurbished phone at first, but I decided to give it a chance, and I'm really glad I did. The phone arrived in excellent condition and looked practically brand... Leggi di più
L'azienda ha risposto
I'm very pleased with my order. The phone arrived in excellent condition, the battery health was as expected, and it looked almost brand new. Everything matched the description, and the overall buying... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are mobile repair experts located in London. We have been successfully operating in the mobile market for over a decade. We are proud to have the satisfaction, trust, and loyalty of all of our customers over the years. Our team uses only OEM and high-quality parts in our repairs. Our customers can also order a repair online and mail-in mobile phones without coming personally to our location! One of the latest additions to our business is the refurbished phone line that offers grade A+ pristine mobile phones with a warranty and monthly payments option. All of our refurbished phones are unlocked for your freedom in switching carriers. We offer high-end OEM refurbished mobile spare parts for all the famous brands with a lifetime warranty!
Informazioni di contatto
Unit 4, Woodward Buildings, 1 Victoria Rd, North Acton, W3 6FA, LONDON, Regno Unito
- +44 (0) 208 992 5735
- info@qwikfone.com
- qwikfone.com
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Ha risposto al 62% delle recensioni negative ricevute
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The phone arrived sooner than…
The phone arrived sooner than predicted. It is like new but at a much better price. 4th time ive used QwikFone for myself and family and as previously, just great service. What's not to love about that!

Risposta di QwikFone
Excellent service
Excellent service. Bought a refurbished IPhone 8 a few years ago from QwikFone and never had any issues. I wanted to update so I bought a refurbished IPhone 16 from them. It was in excellent condition. Came with a charging cable, case and scratch cover. I would thoroughly recommend QwikFone they offer great quality, great service and reliable phones.

Risposta di QwikFone
Fantastic quality
Fantastic quality, i was so surprised with the 100% battery health, free screen protector, phone case and fast charger! absolutely amazing and speedy delivery too. 10/10

Risposta di QwikFone

Risposta di QwikFone
iphone 16 was well packed and looks…
iphone 16 was well packed and looks like a brand new. great

Risposta di QwikFone
Exelant fast service …
Ordered the phone quite late but the phone arrived next day was everything they decried Exelant condition so would use this company again in the future

Risposta di QwikFone
2nd time I've used QwikFone
2nd time I've used QwikFone, I upgraded my uk fone to a S23 Ultra, must admit the S23 is pretty good, I then used my Note 20 ultra as my back up european fone, had it 3 years also purchased from QuikFone, never let me down, spent half a day sorting out the apps on both units, realy like the Samsung smart switch system, works well in doing the transfer between both units, Quikfone people are pretty helpfull, I did have a small issue with the origanal phone I booked an S22 ultra, but QuikFone very quickly took it back and returned my cash immediately, I would have no problem in buying another unit from them or recommending to friends

Risposta di QwikFone
Careful don't buy in this shop
Careful don't buy in this shop! Apparently, my order was sent but after 10 days I hadn't received it. I contacted them several times but never received a reply. I had to open a dispute with Revolut in order to get a refund as apparently my parcel was never sent

Risposta di QwikFone

Risposta di QwikFone
I bought iPhone 17 256GB Black
I bought iPhone 17 256GB Black. Very happy with the quality of the device. Very high level refurbishment.

Risposta di QwikFone
Bought a iPhone 16 128GB delivered in a…
Bought a iPhone 16 128GB delivered in a few days with 99% battery health extremely happy will buy again
Warning ⚠️ ⚠️⚠️ Thief and a liar. Disgusting horrendous experience
Warning ⚠️ ⚠️⚠️
Please don't ever buy from this seller. She sell phones saying they are new when in fact they are factory seconds and refurbished with faults and come with no warranty, no user manual and just in a brown packing box. The phone arrived with a fault warning on the screen and had constant issues with charging. She is really nice in her emails about returns and refunds etc, until you return the item and then she keeps the phone, loads of my money and says I've invalidated the warranty it apparently had. She sent eBay and PayPal fake images of a damaged phone saying this is the one that I returned which eBay initially believed it so she was allowed to keep 1/3rd of my money, when the one I returned was immaculate and clean. It had been protected the whole time and wiped with screen wipe before packing so it really was immaculate. I then take it through PayPal which she dragged out for over a month. She only replied to PayPal in the final minutes to purposely drag it out.
It's clear to anyone that the phone images she sent couldn't have possibly been done even if the phone wasn't looked after well in such a short time. I think even if a toddler had played with it for years and been thrown in a toy box every day it wouldn't have looked as bad as the images she sent into eBay and PayPal pretending it was the phone which I returned.. she's a dishonest thief but PayPal decided in my favour as her lies were inconsistent throughout and the extremes she went to are nothing less than narcissistic behaviour. She lied and used gaslighting throughout the whole process. Her final gaslighting email I had to warn her that if she sends anymore I will be reporting for harassment as she continued to try and manipulate me even when in the hands of PayPal.
Please know that you have rights through PayPal to claim long after eBay and also you can contact your bank to explain and report this person to trading standards if she's done this to you too. It's clear she's done this to others from her feedback on eBay but most people don't know they can still claim long after eBays time has ran out. Dishonest Thief and the worst person I've ever had to deal with in my life.
She also goes by other names with her business such as Kwik-screen on eBay. You can check on the government website with her registered business name and number and her address that this is the same business.
Problem with phone.
Problem with phone.
Contacted them and got no response.
Not the best customer service or product.
Everything as described. Recommended +++
Prompt delivery, phone in immaculate condition, everything as described. Apart from the pin and the cable charger the phone came with a clear gel case. The cable charger didn't fit in the charging port but it was replaced very quickly. No probs at all.
I'm gutted that I have to write this…
I'm gutted that I have to write this about another business. The phone that I ordered 1.10.25 was not delivered by Royal Mail. I initiated an investigation by the local sorting office and they confirmed that it was not delivered. I am unable to get further involved in this dispute as the contract is between Royal Mail and Quikfone. 5 months on, still no phone or refund, and Qwikfone are refusing further action as Royal Mail have said to them the item was delivered(?!). I have had a very poor customer experience and cannot recommend. Next stop small claims court. Hopefully I will be able to update with positive news...
Very unprofessional
I am not saying they are scam, but certainly very unprofessional and flakey. I placed my order that got canceled next day with the reason: customer canceled the order (I did not!). When I questioned it I was told that the phone was not up standards and no longer in stock. I of course checked their website and same phone was up there for a higher price. As I was seeking advice from the Trading Standards, suddenly I was presented with third reason- error in listing pricing. Basically BIG NO!

Risposta di QwikFone
Absolutely awful customer service told…
Absolutely awful customer service told me it was dispatched Evri had no idea about it asked for a refund wouldnt let me just kept telling me wait longer wait longer do not recommend

Risposta di QwikFone
Iphone 15 chinois
J'ai commandé un iPhone 15 reconditionné. Lorsque je l'ai reçu le facetime vocale ne fonctionnait pas et impossible de désactiver le son de déclenchement appareil photo car c'est une version chinoise.
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