Efficient and very helpful, competent staff. Explained all aspects well and ge the job done correctly the first time. Jasmine explained all accurately on modifying my plan and everything involved.... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The system seems to work - I've just never had a 5G connection - only LTE. However, PureTalk is WAY less expensive than Google Fi and certainly all of the T-Mobile, Verizon etc. crowd.
For some reason there are frequent times I receive a call or a text and my phone does not sound the notification sound. Nothing at all. I have been told this is your problem because the proper signal... Leggi di più
I had Verizon for 15 yrs. Expensive, great cell service, but HORRIBLE customer service. I finally decided to stop supporting a company that did not value me as a customer, nor support my ideals. Sw... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.
Informazioni di contatto
Stati Uniti
- (877) 820-7873
- info@puretalk.com
- puretalk.com
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Since switching to Pure Talk
Since switching to Pure Talk, from Verizon, the only difference I have experienced in my service is the lower cost! I have been able to spend the extra money on things I want.
good service at a good price.
My service isn’t real great for…
My service isn’t real great for browsing. It takes a long time to download websites unless I have internet
Customer service
Customer service is great! They really stay with you until your matter is resolved.
Skeptical
I was skeptical at first, (how could they charge so little), and had had bad experiences in the past trying to get out from under the (Big V). The switch over was pretty simple. The quicker your internet is the quicker you can switch over. I've saved 90 dollars per mo. I don't even have to think about the bill anymore.
COVERAGE IS VERY GOOD
COVERAGE IS VERY GOOD. One problem, my VM the time you give me that the call came is on my time zone??
Sensible Plan Options
I appreciate having the choice of data on each phone on plan. My husband has a flip phone and does NOT text or go on line. (Wish I could set his phone at zero but whatever.) Mine doesn't run out of data when we are traveling and needing more now. And our phone bill is half what it used to be with AT&T.
coverage
Everything is going pretty good except I had to switch to Wi-Fi in the house as we don't get good coverage from your carrier,
Jessica
Jessica, the agent that helped me activate the new phone was patient and kind. It was very much appreciated.
new problem
For about the last month or so when I make a call the connection sounds like it goes thru but no one answers and the phone does not ring. I will call the number again and it goes thru. Sometimes I have to call the same number multiple times and then it will go thru. The number can be from my contact list or even just calling back to someone that called me and shows as recent call.
Super hassle on set up on both phone…and stupid question on date of experience. Who writes this survey
Super hassle on set up on both phone now pure talk gives a life time pricing after we already switched and no help getting updated phone
I was very hesitant to switch from…
I was very hesitant to switch from T-Mobile to Puretalk, but I can honestly say that other than paying more than half what I was paying, I have noticed no difference is service. As a matter of fact, I think my phone service might be even better. So glad I made the switch.
Easy transition
It was so easy to switch over from my old carrier, better service, more data and better protection for half the cost! I’ve been with PureTalk now about 3-4 months and the service is excellent. No matter where I travel, I get a great signal. I am very grateful for another option/provider choice! Thank you PureTalk!!!
Disappointed with no resolution
So far my experience with your choice of insurance provider has led to an overall dissatisfaction. For over a month now the only thing I can do is answer calls. My phone got damaged and my screen busted. They've sent me to repair stores and been told nothing can be done. No text no ability to return calls or use hotspot(which is why I chose the phone and plan I did). Very disappointed but stuck
Everything has been working well but…
Everything has been working well but recently the Alerts I receive from my bank seem to be halted during the week but are sent through on Saturday. Is that intentional or is there a glitch somewhere? My prior service came through every day. I’ve checked with my bank and they are still sending the alerts regularly. I also have an issue with receiving security codes from businesses but not always. Could it be that my contact information is randomly confused somehow on your end???
My service hasn't dropped
My service hasn't dropped, even when travelling, which Tracfone often did.
Absolutely loving the coverage
Absolutely loving the coverage, and the insanely low price. Switching was easy even from a foreign entity such as Straight Talk. America first, Christian, and all promises kept.
I really truly do like the company and…
I really truly do like the company and so far the service has been good. I think the thing that kind of just rubbed me the wrong way would be not even six weeks after we got the service you guys offered lifetime deal. And existing customers weren’t eligible for that I think some sort of an additional discount should be offered to your existing customers that’s it.
It was a seamless transition from my…
It was a seamless transition from my old cellular provider to PureTalk. The cellular coverage is as good (if not slightly) better. The only thing I miss, is having an app on my phone to determine how much data I've used during a billing cycle.
Phone messages
It took a long time to get my wife's I Phone working properly. Also, the phone messaging painful having to listen to the phone number calling. Our other service have a icon we could tap to see who called and to answer. It is a waste of our time having to listen to the directory and the phone number.
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