Efficient and very helpful, competent staff. Explained all aspects well and ge the job done correctly the first time. Jasmine explained all accurately on modifying my plan and everything involved.... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
For some reason there are frequent times I receive a call or a text and my phone does not sound the notification sound. Nothing at all. I have been told this is your problem because the proper signal... Leggi di più
The system seems to work - I've just never had a 5G connection - only LTE. However, PureTalk is WAY less expensive than Google Fi and certainly all of the T-Mobile, Verizon etc. crowd.
I had Verizon for 15 yrs. Expensive, great cell service, but HORRIBLE customer service. I finally decided to stop supporting a company that did not value me as a customer, nor support my ideals. Sw... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.
Informazioni di contatto
Stati Uniti
- (877) 820-7873
- info@puretalk.com
- puretalk.com
Ha risposto al 10% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Works great ! Just as advertised!
Great coverage, great customer service and a great deal. It’s as good as advertised.
Problems with two phones not allowing…
Problems with two phones not allowing calls to go thru and or going thru but receiver could not hear me. Deo researched issue and solved problem. Within 3 hours all was well
Excellent the person that helped me…
Excellent the person that helped me made everything completely easy
And quick
Love pure talk
Get the same coverage at a much lower cost!
I have found Puretalk to be just as affective as the provider I left (Verizon). I have unlimited text, talk, and internet for a much less cost than with my previous provider.
They have excellent customer service &…
They have excellent customer service & great coverage. Also low cost.
Quick and easy to change carriers
I had T-Mobile
I had T-Mobile and was paying a fortune. Puretalk cut my bill in thirds and gave me the same coverage! Puretalk is simply.....awesome!
Changing over to Puretalk was simple…
Changing over to Puretalk was simple and the associate we spoke with helped us through the process. Changing from AT&T whom we had for over 30 years was seamless.The money we saved by doing so was astounding and the service is great. We don’t miss AT&T at all.
I love Puretalk because it is NOT…
I love Puretalk because it is NOT the others. You leave me alone and we'll have a good relationship. Service ONLY, no fluff, no wanna be my best friend and I'll tell you when I need more.
Could not get a solid phone lock while…
Could not get a solid phone lock while traveling in South America even though we had mobile roaming selected.
Likes:
Likes:
1. The price for service
2. Service outside our area past 3 from our house
Dislikes:
1. Service from our house up until 3 miles from our house very little coverage and lose the calls. The tower near the roping arena needs either repaired or upgraded.
2. SIM cards should come with it already set up for each individual phone or instructions to call to get set up for each phone. We were having dropped calls and had to call to get the access point name set up for each phone. Then everything was working except for that 3 mile stretch leaving our house or 3 miles coming back to our house just before it.
3. The AT&T tower at the roping arena needs attention. Thank you.
The service is excellent not one…
The service is excellent not one dropped call and the sound quality is good
Price for what you get
Limited issues with Puretalk
Limited issues with Puretalk, unlike our experience with ATT. Calling a rep to solve an issue so SO much easier with Puretalk!
excellent service
excellent service. everything was self serve. i set the phone service up myself. no support needed. the website is easy to use and turn-key. and great price. i'm getting 5G, unlimited talk and text, 10GB data, 5GB hotspot, for only $35/month. can't beat that.
Conversion from my old carrier was…
Conversion from my old carrier was easy. I’ve had great service around town even in spots that were previously dead. Customer service has been great.
I traveled to Hawaii and coverage was…
I traveled to Hawaii and coverage was very spotty.
Doesn’t work When out of town and you…
Doesn’t work When out of town and you are trying to use your maps.
I’m headed to Africa and I’m scared to death that my phone won’t work there
Since switching to Pure Talk
Since switching to Pure Talk, from Verizon, the only difference I have experienced in my service is the lower cost! I have been able to spend the extra money on things I want.
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