Great service. Pre-order was priced very fairly under RRP. Delivery was good well packed no damage. They also gave some free packs which was great. Good communication with tracking etc. Will be back a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Great service. Pre-order was priced very fairly under RRP. Delivery was good well packed no damage. They also gave some free packs which was great. Good communication with tracking etc. Will be back a... Leggi di più
L'azienda ha risposto
I can't recommend Protech enough. Royal Mail left my parcel of 3 Magic Pre-Release kits out in the rain and they got ruined, and the staff at Protech went above and beyond to get compensation for... Leggi di più
Despite numerous emails stating my order is on way, still nothing received. Support useless at providing any updates as to what is going on. Now I get emails asking for reviews on how they did, acting... Leggi di più
Great getaway and safe place for anyone wanting table top gaming/card games and even RC parts. Literally Aladdins cave of collectables. A* seller and a youth of knowledge no matter what your thing is!... Leggi di più
Hi there we are Pro Tech Games, We are a Family run Hobby Specialist and Gaming Venue Located in Stockton On Tees
7 Marston Court, TS182PN, Stockton on Tees, Regno Unito
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
New space at Protech, well laid out with lots of room upstairs
Great day with some friendly MESBG players
Despite numerous emails stating my order is on way, still nothing received. Support useless at providing any updates as to what is going on. Now I get emails asking for reviews on how they did, acting like the order is complete when I still haven't received anything...seems like I have been scammed.
Odd number of competitors resulted in me only getting two games instead of three in the LOTR tournament. No hot chocolate early on.
Staff are very friendly, helpful and knowledgeable about their stock.
Great staff , great service, realy good knowledge of the product and there working hard to build a community
I placed an order on the 31st of January, with full tracking. On the 1st of February I received a notification that the order has been shipped. To date I have not received the tracking notification, nor the order. The status of the order in the Shop app is "Ready to Ship" - which apparently indicates that the order has not been dropped off for delivery. I've tried communicating via the Shop app, and sent multiple emails, but no response.
Edit: I reached out to the store on their website and that resulted in me receiving a quick response. I received the tracking information, and then a couple of hours later I received the order (in good condition). The delay appears to be a result of delays caused by Royal Mail's delivery schedule - and thus not the fault of the business. I have thus changed my initial 1 star rating to a 4 star rating. My feedback to the business is to that it would be helpful to also communicate the tracking information when the order is shipped, as well as responding to emails sent to the advertised support email address.
My starter set was dispatched quickly and arrived well packaged. Not much more to say really, good service and I'll buy from protechgames again.
Great space to play, very professional and reliable with preorders.
The prices was really easy and quickly completed.
Item never arrived, and support ignored email. 0/10, cannot recommend this site.
Great shop with a wide range of products and friendly staff.
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