What I saw when I ordered the part, on your web site, was a genuine Aqualisa part with the Aqualisa name clearly printed on the body of the part, matching the original one I had. The part that came wa... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I was weary after reading mixed reviews....I shouldn't have been. Ordered Monday 19th August,asked why still showing as ordered being processed next day.Emailed Tuesday asking when it will be despatc... Leggi di più
What a refreshing experience. I e-mailed in the evening to ask two rather detailed questions about model numbers and stock availability. First thing next day I got a clear, accurate and concise reply... Leggi di più
Excellent service, ordered an item from the website unfortunately the part No. didn’t match the photo. Call explained they understood, sent a prepaid returns label while they sorted out the website... Leggi di più
Dettagli dell'azienda
- Negozio di forniture idrauliche
- Negozio di forniture per il bagno
- Negozio di articoli per il rinnovamento della casa
Scritti dall'azienda
We are plumbing and heating merchants. We supply a wide range of products such as shower pumps, water heaters, bathroom taps, electric and thermostatic showers, towel rails, heating controllers, thermostats, macerators and more. We offer an extensive collection of premier brands, including Salamander, Salus, Hyco, Polypipe, Bristan, Triton, Tapworks, Geberit, Insinkerator, Wirquin and Roca.
Informazioni di contatto
Unit 1, Epsom Business Park, Kiln Lane, KT17 1JF, Epsom, Regno Unito
- 0303030 0115
- customercare@plumb2u.com
- plumb2u.com
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Timely delivery with no problems
Absolutely Spot On
Excellent price/product and service
Excellent price/product and service, highly recommend based on my experience.
go elsewhere
Order a toilet seat from them which broke during installation. Despite following instructions, they didn’t care. This seat cost >£100 so simply wasn’t of the quality expected.
Wish I’d ordered from a different company with a more forgiving returns policy.

Risposta di Plumb2u
Thoroughly recommended
I’ve used these guys now a few times and they have been brilliant.
Great service and price and delivery has been spot on.
Restored my faith in online purchasing
Great service, great value for money.
I emailed first to check and make sure the product I wanted was in stock as I wanted 6.
I received an answer almost immediately.
I confirmed my order and I received it within a couple of days. All perfect and I saved a total of £13 versus my usual supplier of the same product.
Highly recommended.
I shall return!
Arrived on time and as described
Arrived on time and as described, price was very good
Dreadful Experience, Avoid at All Costs
I can't express how utterly disappointed I am with the abysmal service from this company. We ordered a boiler, and from the get-go, it was a nightmare. First, they sent us the wrong package, resulting in an agonizing additional week of waiting for the correct item to arrive.
When the long-awaited boiler finally showed up, our hopes for warmth and comfort were dashed. To our dismay, the boiler they sent was faulty. Our attempts to contact their customer service were met with nothing but frustration. For a whole day, we were left in the cold, both figuratively and literally, as they failed to answer our calls.
Desperate for a solution, we requested a replacement for the defective boiler. Shockingly, their response was to flat-out refuse and insist that we handle the issue by seeking repairs directly from the manufacturer. This left us in a precarious situation, enduring another week without heat or hot water.
To add insult to injury, we had to pay a gas engineer not once, but twice, to rectify the problems with our supposedly brand new and expensive boiler. The lack of accountability and customer care displayed by this company is nothing short of infuriating.
In conclusion, save yourself the hassle and steer clear of this company. Their incompetence and indifference to customer satisfaction have made this entire experience a regrettable and costly ordeal. I wouldn't wish this level of frustration and inconvenience on anyone.
I'm still waiting for my refund on…
I'm still waiting for my refund on damaged item, item returned to sender, no correspondence and no refund, remember this when you make a purchase.
Good price and delivery.
Fast delivery on bathroom part only…
Fast delivery on bathroom part only available online - flush is as new again. Thanks.
Would give zero if could
Would give zero if could - part supposedly sent never received.

Risposta di Plumb2u
Ease of finding what i was looking for.
Ease of finding what i was looking for, a fair price and free speedy delivery to a local collection point.
Unfortunately the collection point wasn't the easiest to find.
Good price, good service, quick delivery
What a refreshing experience
What a refreshing experience. I e-mailed in the evening to ask two rather detailed questions about model numbers and stock availability. First thing next day I got a clear, accurate and concise reply, from Shaun Cooke. Excellent customer service, so I ordered the item via their website and it's now arrived correctly. Good price, very pleased.
Good service
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







