I really wanted to love this company. There were a lot of things I was going to order from them, but the wallet I ordered was very poor quality. The material started peeling after being used for only... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Have sent multiple messages through support email, info email and Instagram and not 1 response from anyone. No tracking provided for packages and no customer support. Still no bag. If bag isn't re... Leggi di più
I reached out to Customer service to ask about materials ( basically all recycled yeah ) and treatment of workers ( all sounds great ). They send me a lovely detailed message that made me feel great a... Leggi di più
L'azienda ha risposto
Placing an order online was easy to navigate. Delivery only took a few days. I love the purse - excellent quality, funky style, fabulous colour (cloud). I know I’m going to feel good carrying this pur... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We believe it is our responsibility to improve the quality of life for all creatures, big and small. All of our products are made with 100,000% vegan and cruelty-free materials.
Informazioni di contatto
160 Konrad Cres. Unit 4, L3R 9T9, Markham, Canada
- info@pixiemood.com
- pixiemood.com
Non ha risposto alle recensioni negative ricevute
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Risposta di Pixie Mood
Good service shipping was fast and I…
Good service shipping was fast and I love the purse😊

Risposta di Pixie Mood
Highly Recommended
Never had any issues with ordering from Pixie Mood (Canada). Beautiful stylish products and fast shipping. I placed my order on May 8th, it shipped on the 11th, and I received it on the 12th. Obviously that has a lot to do with where I live, but it shows that their processing time is fairly quick even with COVID-19 delaying so many companies. Also, when you purchase items from them on sale or use a coupon, they don't send you scuffed or damaged items like most other retailers do. Items are always brand new looking. If you are looking for more eco-friendly and/or vegan handbags and accessories, I highly recommend purchasing them from Pixie Mood.

Risposta di Pixie Mood
customer service was fast and efficient…
customer service was fast and efficient in responding to my questions before I placed my order. Shipping was fast and earth friendly (not a bunch of useless plastic in the box) and the product everything I imagined and wanted it to be. I've only had it one day so can't speak for long term, but so far the quality looks great.

Risposta di Pixie Mood
Amber Bucket Bag
Great company. I absolutely love what your mission is and your bags are top quality indeed. I feel like a million dollars walking with my bag.

Risposta di Pixie Mood
Luv the bag and got it quickly w/great…
Luv the bag and got it quickly w/great price. THANK YOU!!!

Risposta di Pixie Mood
The purse is absolutely beautiful
The purse is absolutely beautiful!
I love it!
I purchased it as a Mother’s Day gift to myself and can’t wait to start wearing it.

Risposta di Pixie Mood
I absolutely love my new purchases!
I absolutely love my new purchases!!
Great prices and arrived quick.
Gorgeous bags!!

Risposta di Pixie Mood

Risposta di Pixie Mood
Great service and turnaround
I ordered my item on Thursday and received it Sunday - amazing service.
And the bag is beautiful. Perfect for work.

Risposta di Pixie Mood
Great
The first bag I received was not in the best condition however the company made it easy for me to send the product back. They also communicated well and apologized and sent me a replacement quickly! Thank you 🙏

Risposta di Pixie Mood
Can’t wait to get my bags in the mail
Can’t wait to get my bags in the mail. I own one of these purses and purchased it 3 years ago and it’s still in great condition and I get so many compliments. Good looking, reasonably priced, excellent quality.....doesn’t get much better than that. I would and do recommend these purses to lots!!

Risposta di Pixie Mood
Excellent first experience
This was my first time purchasing off Pixie Mood and I'm already thinking about what I want to buy next! My order shipped quickly and arrived within about a week! I'm thrilled with my new backpack.

Risposta di Pixie Mood
Amazing Alicia Tote and Crossbody!!!
This is my second purse from you guys! I got my first from a Causebox and came back to you after loving it for at least a year! I bought the Alicia Tote in Mineral Blue so I could carry a small cross body for daily wear and have a tote to carry my bullet journal, pens, kindle, and all the bigger stuff that doesn’t need to be with me all the time!
It’s so beautiful!!!

Risposta di Pixie Mood
Beautiful products
Beautiful products. Quick shipping. Will be purchasing again from this great company!

Risposta di Pixie Mood
Product is good but doesn’t match color…
Product is good but doesn’t match color on website. Too bad I can’t return either.

Risposta di Pixie Mood
Not a single complaint!
Ordered the wrong colour to begin with, so I had to contact customer support to cancel it and then re-order. I could not be happier with the service! Super quick and polite, they even helped me not lose my first order 10% off. Not to mention that the purses do not have a single flaw on them, come perfectly and environmentally friendly packaged, and obviously are super pretty. Shipping was super fast! I don’t have anything to complain about. Extremely satisfied.

Risposta di Pixie Mood
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