I really wanted to love this company. There were a lot of things I was going to order from them, but the wallet I ordered was very poor quality. The material started peeling after being used for only... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Have sent multiple messages through support email, info email and Instagram and not 1 response from anyone. No tracking provided for packages and no customer support. Still no bag. If bag isn't re... Leggi di più
I reached out to Customer service to ask about materials ( basically all recycled yeah ) and treatment of workers ( all sounds great ). They send me a lovely detailed message that made me feel great a... Leggi di più
L'azienda ha risposto
Placing an order online was easy to navigate. Delivery only took a few days. I love the purse - excellent quality, funky style, fabulous colour (cloud). I know I’m going to feel good carrying this pur... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We believe it is our responsibility to improve the quality of life for all creatures, big and small. All of our products are made with 100,000% vegan and cruelty-free materials.
Informazioni di contatto
160 Konrad Cres. Unit 4, L3R 9T9, Markham, Canada
- info@pixiemood.com
- pixiemood.com
3,1
Nella media
457 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Won't purchase again
I am not very happy that after one year the bag is completely worn.
14 gennaio 2022
Love pixie mood products and the…
Love pixie mood products and the website is very user friendly
30 novembre 2021
Risposta di Pixie Mood
Thanks for your amazing review! We are so happy to hear you enjoyed your experience shopping with us!
-Kat
Everything went smooth
30 novembre 2021
Risposta di Pixie Mood
We are happy to hear everything went smoothly! Thank you for your support and sharing your experience with us!
-Kat
fast and so easy
28 novembre 2021
Risposta di Pixie Mood
Thank you for sharing your experience with us!
-Kat
Great customer service
Once again, great customer service. I continue to love this brand.
26 novembre 2021
Risposta di Pixie Mood
Thank you leaving us a review! We are so happy to hear you enjoyed your experience with out Support Team, we are honored to have you as part of the Pixie Mood community!
-Kat
J'ai eu un très bon service
J'ai eu un très bon service! Achat facile en ligne et réponse rapide et cordiale du service à la clientèle. Je recommande fortement!
22 novembre 2021
Risposta di Pixie Mood
Nous sommes très reconnaissants pour vos aimables paroles et votre soutien. Merci de partager votre expérience avec nous et la communauté!
-Kat
I had a 10% off discount code as a new…
I had a 10% off discount code as a new pixie member and the discount was “added” but never taken off in the total? Disappointed by this. Excited for my new products though!
17 novembre 2021
Risposta di Pixie Mood
Thank you for taking the time to leave us a review, your order was unable to include the 10% discount code because it automatically had a 20% discount applied! Enjoy your new Pixie Mood products at a discounted price!
-Kat
Why is the shipping so expensive?!
I'd have given you five stars if the shipping wasn't $17! Why is it so expensive, especially for such a small item? It's more than half the price of the tiny card holder I bought myself for my birthday. :-( Despite that extra cost, I am looking forward to receiving it. :-)
9 novembre 2021
Risposta di Pixie Mood
We appreciate your feedback, thank you for taking the time to leave us a review!
-Kat
Risposta di Pixie Mood
We appreciate your feedback, thank you for taking the time to leave us a review!
-Kat
Risposta di Pixie Mood
We appreciate your feedback, thank you for taking the time to leave us a review!
-Kat
I reached out to Customer service to…
I reached out to Customer service to ask about materials ( basically all recycled yeah ) and treatment of workers ( all sounds great ). They send me a lovely detailed message that made me feel great about moving forward purchasing with them . I’m yrying to buy less , with more recycled materials with fair treatment of workers .Pixie mood has my vote ! No green washing here !
30 ottobre 2021
Risposta di Pixie Mood
Thank you for leaving us such a great review! We are so glad that you loved your experience with our Support team! We are proud to be consciously leather-less, 100,000% vegan and offer products with high styles and low impact. Thank you again for sharing your experience with us!
-Kat
Risposta di Pixie Mood
Thank you for taking the time to share your kind words, your support means the world to us! We hope you enjoyed your recent order and all your future Pixie Mood products!
-Kat
Great ethical and fashionable bags
Great ethical and fashionable bags. Very functional
18 ottobre 2021
Risposta di Pixie Mood
Thank you for taking the time to leave us a review! We are so happy to hear you enjoyed your experience shopping with us. We are proud to be consciously leather-less, and product 100,000% vegan products with high styles and low impact. Enjoy your order!
-Kat
I subscribed for the newsletter but did…
I subscribed for the newsletter but did not receive the 10% off code and I was wanting to put in an order. I called Pixie Mood and a lovely young lady gave me the code if I chose to use it. It was that simple. Great service!
Benita Mamela
15 ottobre 2021
Risposta di Pixie Mood
Thank you for taking the time to share your experience with us, your kind words and support mean the world to us!
We are so happy to hear you enjoyed your interaction with our Support Team, thanks again for shopping with us!
-Kat
Easy to order
Easy to order. Hoping the wallet looks as lovely as in the picture. Prices are good, too.
5 ottobre 2021
Risposta di Pixie Mood
We are so happy to hear you enjoyed your experience with us! Thanks for sharing your review with us and the community!
-Kat
Broken wallet after 1 month
I bought a wallet a month ago and the corner are already broken. I am very disappointed by my purchase. I don't think I will by again from this company
25 settembre 2021
Non scritta su invito
Risposta di Pixie Mood
Thank you for taking the time to share your experience with us. We would love to assist you further with this, please email us ay support@pixiemood.com and we'll be happy to help!
-Kat
This is my third purchase from Pixie…
This is my third purchase from Pixie Mood and I have loved all of my items. I get loads of compliments on my bags and the quality, style and value are excellent
4 settembre 2021
Risposta di Pixie Mood
Thank you for taking the time to leave us such a great review! We are so happy to hear you enjoyed your 3rd time shopping with us! We love getting compliments on our Pixie Mood bags too. Thanks again for your kind words of support!
-Kat
10/10 always pixie mood
My wallet is on its last legs so I’m buying a new one! Lasted me about 3 years! Perfect size, range of colours! So happy!!
3 settembre 2021
Risposta di Pixie Mood
Thank you for leaving us such a great review! We are so glad that you loved your experience with us!
-Kat
This is my first purchase from Pixie…
This is my first purchase from Pixie Mood.
I bought cloth masks for my wife and me as well as a gift for my wife.
Both top-notch quality and shipped quicker than I expected
31 agosto 2021
Risposta di Pixie Mood
Thank you for leaving us such a great review! We are so happy to hear you and your wife love the Cass Mask as much as we do!
-Kat
Risposta di Pixie Mood
We love you and your five star review! Thank you for your awesome review, we appreciate your feedback on your experience with us!
-Kat
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.