We recently had an issue with a missing parcel. To cut a long story short, the item had been misplaced on our site. Kelly Duffy, from Customer Support at Philip Harris, was exemplary whilst we were... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent service from Philip Harris. As the goods were ordered very last minute, I was worried that they would not arrive in time before the summer holidays. I rang and was assured that all items we... Leggi di più
L'azienda ha risposto
I was looking for some high quality biology models which do not appear to be available at other suppliers. Sent an enquiry to Philip Harris find out about a best-price quote. Was pointed towards a cu... Leggi di più
L'azienda ha risposto
Excellent service provided by customer service agent Leanne W. She did a thorough job in resolving a complex issue. I highly recommend them. Thank you.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
For generations we’ve helped to make sure science is one of the undisputed essentials of a great education. We’ve helped to take it off the blackboard and into the lab, creating a rich, hands-on world of test tubes, circuits, microscopes and awe. Supplying the tools of discovery that have helped young minds unravel the wonder and joy of experimentation and exploration. And we won’t stop developing the new products and resources that keep pushing lessons into exciting new places. We empower science departments with high quality equipment, expert advice and technician-to-technician support. So, you can empower students with practical skills, invaluable knowledge and a lifelong love of scientific discovery. We are Philip Harris. Explorers of science since 1817.
Informazioni di contatto
2 Gregory Street, SK14 4HR, Greater Manchester, Regno Unito
- 0345 120 4520
- enquiries@philipharris.co.uk
- philipharris.co.uk
4,8
Eccellente
67 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Wonderful service every time
I have used Philip Harris for many years now, their customer service, technical support and provision really is second to none.
They are friendly, helpful and they work hard to provide support to schools in which ever way they can. I really don't have a negative word to say about them!
24 giugno 2025
Non scritta su invito
Risposta di Philip Harris
Thank you so much for your kind words and continued support! We're absolutely delighted to hear that you've had such a positive experience with our customer service and technical support over the years. Supporting schools is at the heart of what we do, and it's always encouraging to hear that our efforts are making a real difference. We truly appreciate your loyalty and look forward to continuing to support you in the future!
brilliant service
I cannot rate Philip Harris high enough, for their customer service, the speed of delivery or the quality of products. This is an amazing company who should be proud of their ethos. Its my first "go to" if i need anything.
22 maggio 2025
Non scritta su invito
Risposta di Philip Harris
Thank you so much for your kind words and continued support!
high quality, great value and reliable products
We use Philip Harris for all sorts of useful equipment and essential chemicals for our department. The quality and reliability of the products is predictably excellent which is why Philip Harris is my go-to supplier. Items are always packaged well, safely and delivered promptly.
15 maggio 2025
Non scritta su invito
Risposta di Philip Harris
Thank you so much for your kind words and continued support! We're delighted to hear that you find our products reliable and of excellent quality, and that our packaging and delivery consistently meet your expectations. It’s always our goal to be a trusted supplier you can rely on, and feedback like yours means a great deal to the whole team. If there’s ever anything else we can do to support your department, please don’t hesitate to get in touch.
Prompt problem solving
I was reactivating our school account after a couple of years and hit a snag with the delivery address, which did not show up until after the courier had been instructed. My concern was addressed very promptly and professionally, leading to a successful and quick delivery. Excellent communication from Phillip Harris throughout, including weekend emails! Very happy.
28 marzo 2025
Non scritta su invito
Risposta di Philip Harris
Thank you for your wonderful feedback!
Excellent company.
Excellent company.
Great products, fast delivery and great customer service
19 marzo 2025
Non scritta su invito
Risposta di Philip Harris
Thank you for your wonderful feedback!
Amazing service, as always!
I've used Philip Harris for a number of years at both my current and previous schools. The equipment is always top quality and delivered quickly.
Today was amazing! I ordered online yesterday (so easy - what a great system) and the order came today, fantastic!
I did have to call as a single item was missing and the issue was resolved really quickly, it's coming next week.
I mentioned to the lady I spoke to (I'm so sorry I didn't make a note of her name) that I was surprised the plastic measuring cylinders come plastic wrapped. She explained they come like that from the supplier in order for them not to get scratched but it's a shame they can't simply wrap a piece of paper around them.
Helen Kenna
31 gennaio 2025
Non scritta su invito
Risposta di Philip Harris
Thank you, Helen, for your wonderful feedback! We're delighted to hear you've had such a positive experience with us over the years and that your latest order arrived so quickly.
A special shoutout to Ruth for resolving the missing item so swiftly—she’ll be thrilled to know she made a difference! We also appreciate your thoughts on the packaging of the measuring cylinders and will certainly share this with our team. As part of our ESG initiatives we are looking at more environmentally friendly packaging on products and have already made some positive changes.
Extremely helpful
Extremely helpful . Sorted the issue in minutes with a very positive outcome. Thank you
31 gennaio 2025
Non scritta su invito
Risposta di Philip Harris
Thank you for your kind words! We're delighted we could resolve the issue quickly and provide a positive outcome for you. If you ever need any further assistance, we're always happy to help!
Lovely service
After a bit of confusion i had around ordering, I called and spoke to Lucy, she told me exactly whats needed and helped so much to get a critical order through for school experiments. Great service, thanks Lucy
30 gennaio 2025
Non scritta su invito
Risposta di Philip Harris
Thank you for your review! We're sorry for any initial confusion with your order, but we're so glad to hear that Lucy was able to assist and get everything sorted for your school experiments. We’ll be sure to pass on your kind words to her. If you ever need anything else, don’t hesitate to reach out!
I needed to contact customer services…
I needed to contact customer services regarding a problem and the issue was resolved straightaway. This is the first time I have had to contact them though as normally, everything is right first time. I highly recommend this company.
23 gennaio 2025
Non scritta su invito
Risposta di Philip Harris
Thank you for your kind review! We're glad we could resolve your issue quickly and appreciate your trust in us. It's great to hear that your experience is usually smooth, and we truly value your recommendation. If you ever need anything in the future, we're always happy to help.
Great quality lab grade glassware and…
Great quality lab grade glassware and excellent customer service! Highly recommend.
21 gennaio 2025
Non scritta su invito
Risposta di Philip Harris
Thank you for taking the time to leave feedback for Philip Harris!
Carol was extremely helpful placing my…
Carol was extremely helpful placing my order today and also rang the lab to check stock and when I can expect delivery.
20 gennaio 2025
Non scritta su invito
Risposta di Philip Harris
Thank you for taking the time to leave feedback for Philip Harris! Carol is an asset to our wonderful team.
Speedy resolution
Contacted Philip Harris after a delivery we received had some broken items. They quickly apologised and ordered replacements.
9 gennaio 2025
Non scritta su invito
Risposta di Philip Harris
Thank you for taking the time to leave feedback for Philip Harris!
Really speedy service
Really speedy service. Answered the phone straight away, no being put on hold and was cheery and helpful throughout. Advised me on how to order online rather than having to pick up the phone. I was surprised and thrilled to learn that my order would be arriving the next day, especially this time of year, so close to Christmas. Must use PH more often with service this pleasant and fast. Thank you! Sarah
4 dicembre 2024
Non scritta su invito
Risposta di Philip Harris
Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with our team and that you found our service both speedy and helpful. It's great to know we could assist you with placing your order and ensure it arrived quickly.
No quibbles resolution.
My order from Philip Harris was short by 2 items, but when I contacted the company they quickly agreed to send on the two missing items with no quibbles.
3 dicembre 2024
Non scritta su invito
Risposta di Philip Harris
Thank you for your feedback! We're sorry to hear there was a missing part, but we're glad we could resolve it quickly for you. Providing brilliant service is our priority, and it's great to know we met your expectations. If you need anything else, we’re always here to help!
Had a part missing from a recent order
Had a part missing from a recent order. No quibble, immediate replacement sent. Brilliant service.
28 novembre 2024
Non scritta su invito
Risposta di Philip Harris
Thank you for your feedback! We're sorry to hear there was a missing part, but we're glad we could resolve it quickly for you. Providing brilliant service is our priority, and it's great to know we met your expectations. If you need anything else, we’re always here to help!
Huge Order
Had a huge order come in and Kelly, Sophie and previously Leanne have been wonderful at sorting any issues! Quick to action and speedy service.
26 novembre 2024
Non scritta su invito
Risposta di Philip Harris
Thank you so much for your kind words! We're thrilled to hear that Kelly, Sophie, and Leanne have provided you with excellent service. It's great to know they were able to assist quickly and efficiently with your order. Your satisfaction means a lot to us, and we’re here to help anytime you need. Thanks again for your support!
Quick response
Quick response. Couldn't help but directed me to a repair company.
26 novembre 2024
Non scritta su invito
Risposta di Philip Harris
Thank you for your feedback! We’re glad to hear you appreciated our quick response, even though we couldn’t assist directly this time. We’re always happy to point our customers in the right direction and hope the repair company was able to help. If there’s anything else we can do for you, don’t hesitate to get in touch!
Risposta di Philip Harris
Thank you for your kind words! We're delighted to hear you’re happy with our service. It’s always a pleasure to assist you, and we truly appreciate your continued support. Looking forward to helping you again soon!
PH0848C
I purchased a Wimshurst Machine
Very good well made , even with 75% humidity can get 2 inch spark
Great purchase
Update now get 3 inch discharge
19 ottobre 2024
Non scritta su invito
Risposta di Philip Harris
Thank you for your fantastic review! We're thrilled to hear that you're pleased with the Wimshurst Machine and that it's performing well, even in high humidity conditions. It's great to know you're getting impressive results with it!
If you have any further questions or need assistance in the future, feel free to reach out. We're always happy to help. Enjoy your experiments with your new machine!
Really good school supplier
The catalogue has everything I have needed and is easy to search. Communication is excellent and really quick.
21 ottobre 2024
Non scritta su invito
Risposta di Philip Harris
Thank you so much for your wonderful feedback! We're delighted to hear that our catalogue has everything you need and that you've found it easy to use. It’s great to know our communication is meeting your expectations too!
If you ever need further assistance or have any suggestions, don't hesitate to reach out. We're always here to help.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.