PetPost Recensioni 

310
TrustScore 3.5 su 5

3,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We ordered some Hills cat food and it arrived 2 days later. Much cheaper than Petbarn or some of the other brands. I nearly didn't use Pet Post because of the negative feedback, but I'm glad I did... Leggi di più

Valutata 5 stelle su 5

The cheapest price I could find for my cat's food, ordered and delivered in 48 hours - very impressed and will be ordering from them again.

Valutata 1 stelle su 5

Seems like a good website to begin with. Until you want to access your account and modify or cancel anything. Refuses to accept my password, even though its the only password I have ever used. Refuse... Leggi di più

Valutata 5 stelle su 5

PetPost deserve more stars. I had a repeat delivery happening and had to return the food after one of my cats sadly passed away and the other went off this particular brand. They refunded me all the... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

310 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(310)

14 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

SLOOOOW delivery.

Ordered goods over a week ago. Australia Post confirmed pick up of parcel nearly a week after I ordered. Not good enough when other companies who are just as busy, can deliver within days.

31 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

Do not order from this company

Do not order from this company. I made a purchase online and it was pending shipping for a week. When I contacted the customer support team, they asked me to pay again despite showing evidence that I had already purchased the item and had been charged for it (with evidence provided).

Oddly, they asked me to pay again without investigating on their side. Unfortunately I've now have to pursue a chargeback which can take up to 90 days to receive my funds. Overall, avoid ordering from this company.

16 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Pet post is a great service

Pet post is a great service, just search what you need and they source products at the best prices. Delivered right to your door! I am very happy with the service and range of products and will definitely shop with them again.

17 febbraio 2022
Non scritta su invito
Valutata 1 stelle su 5

Poorly dated pet Flea Treatment

Ordered pet flea treatment, promised 12 month advance dated medicine over their on-line chat and received 2 month in advance medicine for my dog, very disappointed.
Won't buy from them again. Would give less than 1 star for not considering the health and welfare of my dog.

23 novembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Made the order close to a month ago and still not here

Purchased a bag of 12kg hills science diet dog food on Oct 12th and it’s still not been delivered, this is now well beyond the timeframe they advised on their website, even with the Auspost delays.

They have consistently denied my requests to send a replacement bag or even provide some form of compensation. They instead are passing the buck and telling me to chase Auspost.

3 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend

Great great prices. Great selection of products. Very happy with products and arrived well packaged. Thanks Pet Post!! A high five and paws ;-) Ragnar, Querida and Tego Binx say purrfect!!

17 agosto 2021
Non scritta su invito
Valutata 5 stelle su 5

I love buying my dog food from Pet Post…

I love buying my dog food from Pet Post their service is great they prices are great it having be buying from them seen Covid started and have continued doing so because their service is fast and trustworthy if you have any questions they’re staff are great people to talk too if they are out off same thing they email you and let you know it available again.
I will continue to buy from them as along as I have my baby girl because his loves her food from them.

27 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

5 star service/true value for your dollar$

first time i ordered from petpost. our vet recommended dog dry food for oral health but at aud163.00 per 12kg bag was way over my budget. checked suppliers on line came across PETPOST. check their prices and for under aud198.00 purchased 2 x 12kg bags with free freight. ordered 29th jan 2021 and recd regional nsw/murray river region on tuesday 2nd feb with aust post courier. what service about the best we have ever experienced. and the prices certainly the best i could find on line. so to PETPOST keep up the good work you do assist pet owners with very reasonable prices for your goods. 2focuson2 tocumwal nsw

2 febbraio 2021
Non scritta su invito
Valutata 1 stelle su 5

This company sucks

This company sucks. I used a monthly eye stain wipes for my pup. I found out that I certainly don't need these wipes every month. I tried 8 emails, 8 texts, called their phone which just had a recording and no where to talk to someone. I actually had to cancel my debit card Friday because again, I got another shipment. Beyond beyond frustrated.

27 settembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Perfect! I recommend Petpost

1. I received my parcel in 2 working days!!
2. They use Australia post. (more reliable than other small dodgy courier where parcel gets missing and no tracking)
3. Very Cheap
4. Well packed in the box

I will definitely buy from Petpost again

23 settembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Good all round.

Would highly recommend

31 luglio 2020
Non scritta su invito
Logo di PetPost

Risposta di PetPost

Hey Andrew,

Thanks for a great review!

Have a lovely day

Valutata 5 stelle su 5

Speedy Delivery

Speedy Delivery! Great Price! Lucy in customer service was amazing!

10 luglio 2020
Non scritta su invito
Logo di PetPost

Risposta di PetPost

Hi Mat,

Thank you for the great review!

It's awesome to hear you are loving the speedy delivery.

Have a great day!

Valutata 5 stelle su 5

Good reliable service

Good reliable service, prompt delivery and competitive prices

28 giugno 2020
Non scritta su invito
Logo di PetPost

Risposta di PetPost

Hi there Andrew,

Thanks for leaving us a review!

Pricing, service and fast delivery is what we are all about.

Have a lovely day.

Valutata 5 stelle su 5

The only place we buy our pet food…

The only place we buy our pet food ..competitive prices and fast shipping. Highly recommend!

26 giugno 2020
Non scritta su invito
Logo di PetPost

Risposta di PetPost

Hi Amy,

We love hearing your feedback, thank you for leaving us a review.

The PetPost team.

Valutata 5 stelle su 5

Petpost have the fastest (and free)…

Petpost have the fastest (and free) shipping out of the many pet food websites I’ve used. Along with this, their prices are unbeatable.

26 giugno 2020
Non scritta su invito
Logo di PetPost

Risposta di PetPost

Hey Elly,

What an awesome review, thank you!

We love hearing great feedback. Pricing and fast delivery is what we love!

The PetPost Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più