Always great service! I've been buying the Lifewise FAS calm dry food for our 11 year old Goldie for a few years now. PetNest have consistency offered the best price and its usually delivered within a... Leggi di più
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Made an order on Nov 29th 2024. Received vague tracking updates every 7 to 10 days. Reportedly my order was "out for delivery" on Jan 21st. Sent an email on the Jan 29th advising I have yet to rece... Leggi di più
Made an order on the 23rd of December. Waited a week and still nothing. Went on to their website and there's a banner stating they're 'taking a break' and won't process any orders until 6th January. I... Leggi di più
I’m so rapt in the bone chew, our seek & destroy canine has mauled at it but to no avail , to see any damage i think 💭 will take some doing. Thanks for helping her keeping her teeth in good order, yo... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
If you are looking for something to make your pet’s life better and more exciting, we probably have just the right product for you. With a range of high-quality durable products from some of the most sought after international and local Aussie brands, we aim to provide the Australian pet parent everything they need. We understand the needs of your companion animal and ensure that we have the right products for every stage of your pet’s life. At PetNest we provide a range of toys that enable chewing, scratching, energising, interaction, quiet night time play, IQ puzzle games for intelligent dogs and maintenance of dental health. Australian pet owners have access to the latest and most innovative toys such as stuffing free, Fire Biterz and Invincibles. Our major brands currently are Petstages, Outward Hound, NINA OTTESSEN and many many more brands for all your Pet needs which are safe, clever, interactive and durable! Petnest.com.au is you one stop shop for your pet needs. If you were searching for pet toys, durable toys for pets, pet gifts or chewing toys - you have come to the right place. As a PetNest customer, you will be treated as part of our family. With great customer service and order fulfilment, we strive to make your experience of buying from us a very happy one.
Informazioni di contatto
unit 1, 2-4 Tasha Pl, 2148, Kings Park, Australia
- 0286253317
- hema@sahai.com.au
- petnest.com.au
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Always great service
Always great service! I've been buying the Lifewise FAS calm dry food for our 11 year old Goldie for a few years now. PetNest have consistency offered the best price and its usually delivered within a couple of days. When the wrong product was delivered, there were no questions asked and the correct replacement arrived the next day.
Made an order on Nov 29th 2024
Made an order on Nov 29th 2024. Received vague tracking updates every 7 to 10 days. Reportedly my order was "out for delivery" on Jan 21st. Sent an email on the Jan 29th advising I have yet to receive my order. The reply was it was delivered to a neighbor. No other information provided. I plan on disputing this purchase.
Made an order on the 23rd of December
Made an order on the 23rd of December. Waited a week and still nothing. Went on to their website and there's a banner stating they're 'taking a break' and won't process any orders until 6th January. It would have been nice to have been notified of this at point of sale - there was no sign of this at purchase. Absolutely outrageous and very disappointing. I won't be back
Poor service
Order placed on 29th on December 2023 is yet to be shipped. Yes - their website was warning that late December orders will be shipped upon their return from a break on 2nd of January 2024. A week after I haven’t received a tracking confirmation. Called twice - first time I was promised that the order has already been processed at warehouse so will receive tracking number on the day. Nothing received. Called next week Monday afternoon- the person on the phone was talking in a very annoyed voice with rudeness and was not able to provide me with any further details but made it super clear that I just must be patient and wait. Will see if I actually get my order at all but so far the experience is very unpleasant.
Worst customer service ever!!
Immediate refund
Quick delivery of balls for dogs but they're not sufficiently robust so Petnest sent immediate refund but there's no address to return post. My little dogs love their dry chicken& turkey feed.
Prompt delivery and quality goods.
Happy so far
I was really impressed with the quality of the toys. I hope they are as tough as they look.
It’s what was promised.
It’s what was promised. Dog is highly food motivated and enjoys it. I’ll probably be buying higher level toys soon.
My 7 month old puppy ripped and chewed…
My 7 month old puppy ripped and chewed this toy to pieces within half an hour of getting it. At $26 for the toy plus $11 postage, $37 was not cheap for a toy that lasted 30 mins. Waste of money :-(
Ordered two products
Ordered two products. One arrived, the other is who knows where. Wrote an email to inform them and have not received a reply.
Crappy way to run a business.
I’m so rapt in the bone chew
I’m so rapt in the bone chew, our seek & destroy canine has mauled at it but to no avail , to see any damage i think 💭 will take some doing. Thanks for helping her keeping her teeth in good order, your product is well made, I’m am not saying that lightly, it’s made to withstand the punishment our dog gives it, well done guy’s and keep up your good work, cheers Tony 😃
excellent and reliable fast service
Tough toys
Thank you pet nest. Just recieved our order. Love the toughness of the toys. Our puppy is very happy. Thank you. kind regards.

Risposta di Petnest Australia
The item arrived quickly and was…
The item arrived quickly and was exactly what I wanted. I am happy with my purchase.

Risposta di Petnest Australia
Even though the toys are not tough…
Even though the toys are not tough enough to withstand my little dog's strong teeth, they keep him amused.
Fantastic service & speedy delivery
Fantastic service & speedy delivery! Very impressed!!
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