One of your advisors rang me first thing this morning to talk over this problem and was very helpful, he said when he got back to the office he would look into the matter in more detail & ring me back... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The advice from Aaron( correct my spelling if needed) today at 1pm was very useful and informative. I am now wiser and knowledgeable of how to plan and carry on with my pension plans . I will the... Leggi di più
I contacted your Company to resolve the action to be taken with my Son's pension. He is 56years old and has pensions with a value of about £65000. The Advisor went through the various actions we... Leggi di più
I needed some advice on a pension query and was contacted ny a representative Ian Smith of Crossley Thompson. He took a brief overview of my query and booked an appt. with a Financial Advisor for next... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Here at PensionAdvisors.co.uk we put you in touch with an appropriate pension advisor who will give you the advice you need to make the most of your well earned pension years!
Informazioni di contatto
2A St Martins Lane, YO1 6LN, York, Regno Unito
- 01423 423065
- support@performance-leads.co.uk
- pension-advisers.co.uk
4,6
Eccellente
213 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Contact Made
Didn’t receive a call - call now received and meeting scheduled for tomorrow.
11 gennaio 2021
Risposta di PensionAdvisers.co.uk
Hi David,
Our adviser had been attempting to contact you with no luck. I believe you have now made contact after we followed up with them after your feedback here.
Would you be able to reconsider your review now you have booked your appointment?
Thanks,
Neil
I rang with just a few enquiries they…
I rang with just a few enquiries they helped me out very much thank you
7 gennaio 2021
I had organised someone else when Mr…
I had organised someone else when Mr Auld called and he was very polite about it. I will definitely consider him if the new adviser doesn’t work out.
6 gennaio 2021
Very efficient
Very efficient. I was contacted within a couple of hours of submitting the request.
5 gennaio 2021
Thank you for your advice and service…
Thank you for your advice and service it was very informative. Response was on time.
Many thanks
23 dicembre 2020
Phone call received the day after the…
Phone call received the day after the enquiry, excellent impartial advice. Would recommend.
21 dicembre 2020
I was given a good advice and directed…
I was given a good advice and directed to the right Trusty early this afternoon when I contacted your office online regarding "My Pension Claims"
Thank you
16 dicembre 2020
Understanding.
The salesman happens to ring at a. Very inconvenient time and he was very understanding and assured me he would ring again at a more convenient time
11 dicembre 2020
Good effort
An advisor contacted me fairly quickly. Although I did not get a definite solution to my query as it was not straight forward, the advisor was very helpful, in as much as he could. I appreciated his efforts.
10 dicembre 2020
The gentleman I spoke to provided me…
The gentleman I spoke to provided me with the information I required. He was most satisfactory. I'd certainly recommend this company.
10 dicembre 2020
Very helpful advice and friendly polite…
Very helpful advice and friendly polite phone call
3 dicembre 2020
Very informative and helpful with the…
Very informative and helpful with the information given, Chris came across as understanding, friendly and professional
3 dicembre 2020
Quick and easy response and questions…
Quick and easy response and questions answered and completed.
27 novembre 2020
What do you want?
The opening line was in my opinion was just a switch off “what do you want” No introduction nothing just random person saying “what do you want” on the other end of the phone
I filled in the online form with enough relevant opening conversation details in there.So why wouldn’t you use that??
My opinion is if you couldn’t be bothered nor can I
As I am quite sure there are other pension advisors out there who are more than happy to help navigate pensions.
27 novembre 2020
Risposta di PensionAdvisers.co.uk
Hi Shazan,
I'm very sorry to hear of your experience, it is most out of character for our advisers. I'll send you an email directly to find out more and offer you another free referral as part of our satisfaction guarantee.
Can you advise if ours was the only form you filled out? We dont request a lot of detail on the initial form so it doesnt sound like one of ours?
Thanks,
Neil
Further to the above, we don't believe you have reviewed the right service Shazan, please edit or delete your review. Below are the comments of our advisor who called you promptly and was told to ring back. You never answered the call:
"I think he must have completed that review having spoken to someone else as that’s certainly not how the conversation went.
My partner Gary took this call as I was on hold on another call at the time but I was present for the conversation. Gary introduced himself, Mr Hussain said he expected a call from “******” so he explained we are partners and I was available should he prefer to talk to me. He then cut him short of saying anything else as he explained he was at work and couldn’t talk so to call after 5:30 or the following day at 1pm.
We called just after 1pm on Friday the 20th and he didn’t answer or return our call.
Obviously the lead we get through simply says pension advice so we have no background to what enquiry he has made. We always introduce ourselves, acknowledge they were expecting the call and ask “how is it that we can help you?”. Very different to “what do you want?!”.
It certainly sounds like he is confusing the conversation with Gary with someone else as ironically we commented on how rude he actually was when we’d call him so promptly. "
Great service person I spoke to was…
Great service person I spoke to was really helpful. Took her Time to explain to me everything I needed to know.
26 novembre 2020
They could not provide any advice
They could not provide any advice. Very apologetic, I appreciate it, but still useless.
25 novembre 2020
Risposta di PensionAdvisers.co.uk
Hi RB,
I'll email you directly to find out the problem and see if we can put you in touch with a more appropriate adviser for your particular needs. We can usually help our customers get what they require, but occasionally we need a second bite at the cherry if the enquiry isn't straight forward.
Regards,
Neil
Very quick and helpful service
Very quick and helpful service. Following the recommendation, I received a call from local financial advisor and he is currently looking into my pensions.
23 novembre 2020
Emailed my request and got a call…
Emailed my request and got a call within the half hour.
20 novembre 2020
Thank you
Even though I was unable to use your services, the young man I spoke to was very friendly and most helpful. Your response to my enquiry was very prompt. Many thanks.
18 novembre 2020
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