Absolutely thrilled. My boy hated having the leash put on and would become very stressed before walks. This harness and leash has been a game changer. It fits well, looks really good, is of very high... Leggi di più
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Scopri cosa dicono le persone
I brought some dental wipe from a shop in London. When I got home they were mouldy.expiry date is 2029. London is a 3 hour drive away, so I contacted Our Dogs life for assistance. One month on and... Leggi di più
I have 2 little darlings and they have delicate tums and milo gets something once or twice then doesn't want it not these peanut butter teeth chews they love love love them . Yesterday I had none lef... Leggi di più
Bought two Petsie small toothbrushes for my dogs. Very happy with the toothbrushes, doing a good job with dogs teeth. However I have been trying to buy the small replacement heads for a few months & c... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At OurPetsLife, Our mission is to empower pet owners with innovative, reliable, and accessible products that enhance the well-being of their companions, fostering a lifetime of love, health, and happiness.
Informazioni di contatto
The Union Building, 51-59 Rose Lane , NR1 1BY , Norwich , Regno Unito
- elliot@ourpetslife.co.uk
- ourpetslife.co.uk
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NO ORDER RECEIVED
On May 16 I ordered from this company based on the reviews here, despite numerous attempts to find out where my order is with no acknowledgement or reply, and 17 days later, I am about to take steps to get my money back. Non-existent customer service and leaves me wondering if it's now a scammer website
Great company to deal with
We ordered from Our Pets Life and we were very impressed with how quick everything turned up. The items were in perfect condition and communication has been spot on. I thoroughly recommend anyone to buy from Our Pets Life.
Free delivery? No delivery
On 7th May I ordered over £30 worth of products with a promise of next day delivery.
I gave them latitude as it was bank holiday but I have still not received the products I ordered.
No reply to my emails yet.
Brilliant white
I am delighted with bugalugs shampoo, my westie was brilliant white after shampooing him. Also he has skin allergies and this shampoo did not irritate it at all.
Tasty treats and great communication
Amazing! I bought a pack of trio wuffins for my dogs and they absolutely loved them! Delivery was delayed to bank holiday and my initial parcel was lost but I reached out to consumer services and they reshipped my order straight away and it arrived the next day. The communication and the service was excellent. Will definitely purchase again. 10/10.
Reliable company
Reliable company. Quick dispatch. Really pleased and would recommend.
Quick Delivery and High Quality Product!!
Really happy with the Paw Cleaner and Dog Tooth Brushes I received, postage was quick coming when advertised. With my items mentioned above delivering on quality!! Must Have!
THANKYOU
OurPetsLife are a great company site to go on, it is a very simple site to navigate round.
Prices for my dogs ears arrived very quickly and after only using them for a short time i can no longer smell my dogs ears. All i can say is THANKYOU
Dog Sonic toothbrush
Following a visit to the vets and their recommendation to clean our dog’s teeth I tried a dog tooth brush and tooth paste which was fine but did further research and have opted for a sonic cleaning brush. Whilst it does not remove existing plaque it certainly appears to keep the teeth very clean. The brush makes no noise or vibration and after a couple of weeks Milo shows no discomfort when having his teeth cleaned. The brush has a non replaceable battery which should last for a year! At £50 I hope it does! The replacement heads were not readily available but I was contacted when they arrived at the store. So, good product if a bit expensive . It seems to work and the delivery and service ets was good
Recommended PetsLife probiotics is…Dog’s Dermatitis
Recommended PetsLife probiotics is excellent value for money and really does the job. My 3 years old French Buldog has been excessively leaking her paws, agaes and nothing seems to help her including expensive vet tablets. Now, with Butternuts food and Petslife probiotics on top of Butternuts natural food it really does the trick, although it is still to early to saying this for good. I do hope my dog will recover from dermatitis, sooner.
Brilliant service brilliant products…
Brilliant service brilliant products the whole experience was easy!
Highly recommend and will be ordering again soon
Terrible experience so far …
Terrible experience so far with first order placed.
Qualified for next day delivery and still waiting 7 days later despite contacting for the 3rd time via their email contact form (as no telephone number given).
Finally had a response yesterday apologising and promising next day delivery again - but still no order today!
Very fed up as had high hopes for the products ordered but looks like I will never know if they are any good as unlikely to ever receive this order!!
Best pet supplies Excellent quality and value for money…
Excellent quality and value for money concerning all my purchases from OurPetsLife . Always has exactly what I'm looking for and always competitive prices.
Customer Service
Although the wrong flavoured product was delivered to me as the one I had ordered was out of stock, the Customer Service team replied to my email promptly and issued a refund which I have subsequently received
Subscription order delivered in good…
Subscription order delivered in good time
Highly recommended
The best toothpaste I’ve ever used for…
The best toothpaste I’ve ever used for my senior dog. I’ve tried all those enzymatic ones on the market and nothing worked for his brown staining. Except for this! It’s made a real difference to his smile in between dental visits at the vets.
Great choice of products and customer…
Great choice of products and customer service.
Great quality products and quick delivery
My dog hated me brushing his teeth until I found the Petsie toothbrush at OurPetsLife...not even the finger ones were working. The toothbrush arrived the next day and I found it very easy to use and soft on my 10 year old's dog gums
Great experience
Great experience, great product and customer service. 100% recommend
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