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Valutata 5 stelle su 5

I have ordered from Otakuplan multiple times and their shirts are great. Nice printing, good fit and decent quality for the money. They have great selection, many items not offered other places. Recen... Leggi di più

Valutata 5 stelle su 5

As a plus-size person, it's often hard to find fandom-related clothing that is true to size, comfortable, and at a good price. Otakuplan meets all those needs. The material is soft, comfortable, and... Leggi di più

Valutata 1 stelle su 5

this company is obviously shady.ordered a chicago bears flaming skull hoodie and received a harley davidson one.It appears that over and over in these reviews the same thing is happening.MAYBE they s... Leggi di più

Valutata 5 stelle su 5

Ordered 3 hoodies and the package came on schedule. We noticed that 1 was missing so I immediately reached out to Zach and he had a replacement shipped the next day with a faster shipping metho... Leggi di più

4,0

Molto buono

TrustScore 4 su 5

215 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Nessuna traccia di inviti alla recensione precedenti

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4,0

Tutte le recensioni

(215)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

DO NOT order from otakuplan.com

DO NOT order from otakuplan.com. This is not a legitimate business! They are NOT real merchants. Once you place your order, you receive no order confirmation via email and when you go to check your order status, the only thing you will see is "Paid" but nothing else. Your items will NOT ship and you will receive no response if you try to email the store merchants. The only way you will be refunded your money is to go through PayPal and file a claim for a refund. Give them your order # and as much detailed information that you can provide. I placed an order on December 2nd and finally received my refund from them on the 27th. They will not apologize nor explain to you the reason why you were blatantly ignored. They should be reported to the better business bureau.

29 dicembre 2019
Non scritta su invito
Valutata 1 stelle su 5

This is s scam

This is s scam! There email is a joke. I never received my order. I want a refund. I m writing this so no one else gets scammed out of there money. And Agree with everyone they don’t deserve any star. The good reviews are lies so people believe this bs. I want my money

28 dicembre 2019
Non scritta su invito
Valutata 1 stelle su 5

Total Dissatisfaction

I ordered items on 11/29 with express shipping for delivery by Christmas. Since shipping was not shown, I contacted and was given a "promise" via email that items would be received by Christmas. As Christmas approached, I emailed again that it was not received and shipping was not updated. Then I emailed that shipment was not received after Christmas. Today, they responded that it would be received "soon" rather than keeping the "promise" of delivery by Christmas. I checked shipping today and it is in HONK KONG!!! Complete dissatisfaction and distrust in this company.

27 dicembre 2019
Non scritta su invito
Valutata 1 stelle su 5

Still NO Response or Merchandise

Ordered Nov 23 thinking it would get here by Christmas. Wrongo. Still isn't here e-mailed twice no response. The tracking is BS hasn't changed since the 15th of December. Wondering if I will ever get my Merchandise. Very Angry over the False Advertising.

27 dicembre 2019
Non scritta su invito
Valutata 1 stelle su 5

It was ordered on November 8

It was ordered on November 8, but until now no feedback yet. Supposed to be a Christmas gift, badly it never came. Nearly two months, hopefully it will arrive soon. Also, customer service is not good, very poor response in email.

25 dicembre 2019
Non scritta su invito
Valutata 4 stelle su 5

Worth it

The wait was a bit long but its was worth it. The t shirt is good. Shipping next time i order im going with UPS or FedEx over others.. All in all pretty good

24 dicembre 2019
Non scritta su invito
Valutata 2 stelle su 5

Plan to wait a bit.

I've waited 30 days for my parcel, and the "tracking" they provide is iffy, unless your items arrive at the same location at several different times. I ordered a christmas sweater on the 23rd and here we are a month later finally getting it.

22 dicembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Comfortable jacket

Comfortable jacket.
This hoodie is an add on to your wardrobe it is one a very comfortable jacket.
The zip is also really smooth.
You can pair it with a t-shirt and it looks a lot better.

Pros
Quality at price point is good
Zip is alot smooth
Fits as expected

Cons
The color might fade and become a bit ligher with a lot of use
A lint magnet

22 dicembre 2019
Non scritta su invito
Valutata 1 stelle su 5

Never received my item

Never received my item. Emailed to let them know and was told it was delivered. It was not.

Guess my husband won't be getting his gift and I'm out my money.

22 dicembre 2019
Non scritta su invito
Valutata 1 stelle su 5

Incompetent Crooks

I ordered an ugly christmas sweater on Nov 23...as of Dec 21 they have not sent it. I should clarify, they sent something but it was a freaking Minions sweater that I did not order (I ordered a Jojo Bizarre if you must know) and I have been emailing them nonstop and they have yet to respond. Luckily I ordered something else and it arrived correctly but the fact that their tracking system is garbage and they have no number to reach them by makes this the last time I ever purchase from them.
TL;DR: This website sucks and has no good customer support. This is the first time I've ever written a review on a site, that is how upset I am.

21 dicembre 2019
Non scritta su invito
Valutata 1 stelle su 5

(-5 STARS)

(-5 STARS) I only chose 1 star because it wouldn't let me write without choosing!
Don't waste your time or money with this company. I ordered 2 sweatshirts the beginning of December, and still nothing but a confirmation of payment email. I've emailed them to see where my order is, no response.
Now I will damn sure be putting up a fight for a refund.
DON'T WASTE UR TIME WITH THIS COMPANY ●●●

21 dicembre 2019
Non scritta su invito

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