Optical Express Ireland Recensioni 577

TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

Both my son Billy and myself visited on Saturday 16/05, from the moment we entered the door we were made feel so welcome by Breda, she guided us through the whole process and answered all our question... Leggi di più

Valutata 5 stelle su 5

The team in Newbridge are fantastic. Friendly, huge experience and super helpful. I received a very thorough exam and lots of good advice from the Doctor. Thanks to Breda and Amy for looking after u... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have nothing but praise for all the team at optical express in Tallaght. From the friendliness of the receptionist staff who always made me feel welcome and put me at ease to all of the team involve... Leggi di più

Valutata 1 stelle su 5

Opticalexpress varifocal eye tests not good! They won't give me refund already paid £335.20. I haven't got my new glasses. Opticalexpress policy state no refund? - should have told me beforehand. Had... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Centro oculistico
  2. Chirurgo LASIK
  3. Oculista
  4. Clinica oftalmologica
  5. Ottico
  6. Optometrista

Scritti dall'azienda

For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

577 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

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Valutata 5 stelle su 5

Friendly staff

Friendly staff. Efficient and free service!

24 gennaio 2025
Non scritta su invito
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Risposta di Optical Express Ireland

Hi there, Denise. Thank you for the positive feedback! We will be sure to pass on your kind words and we look forward to your next visit.

Valutata 5 stelle su 5

Newbridge clinic was great Vadim and…

Newbridge clinic was great Vadim and Lauren were very helpful!

20 gennaio 2025
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Risposta di Optical Express Ireland

Hi Elisa, thank you for taking the time to share your experience with Vadim and Lauren. We are pleased to hear that they were so helpful!

Valutata 5 stelle su 5

Amazing staff and experience

All the staff were very welcoming friendly and all provided plenty of advice and background. Helping makey decision that much easier

21 gennaio 2025
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Risposta di Optical Express Ireland

Thank you for the wonderful review and kind words, Evan!

Valutata 5 stelle su 5

Really helpful and insightful

Really helpful and insightful. Answered any queries given and staff were really nice. Would recommend

15 gennaio 2025
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Risposta di Optical Express Ireland

Thank you so much for taking the time to share your experience with us, Nova!

Valutata 5 stelle su 5

Darren Great staff very helpful making the…

Great staff very helpful making the process easier would recommend it to all
5star

14 gennaio 2025
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Risposta di Optical Express Ireland

It's amazing to read how happy you are, Darren, and it means a lot that you'd recommend us. If you need anything moving forward, please don't hesitate to let us know!

Valutata 5 stelle su 5

Team is very professional

Team is very professional, patient needs are exceeded. Friendly and very courtesy.
All details are explained to a very high level of understanding.
Highly recommend.

14 gennaio 2025
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Risposta di Optical Express Ireland

Thank you for your praise and kind comments about our team, Colm. If you need anything else from us, please feel free to give us a call or stop by!

Valutata 5 stelle su 5

Lens Replacement Therapy

Optical Express have provided me with excellent service from start to finish.
From my surgery( which was painless and no complications) to my aftercare.
Excellent team in Tallaght that I dealt with.

15 agosto 2024
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Risposta di Optical Express Ireland

Thank you for sharing your experience with us, Martyn. We are delighted to hear that you are pleased with the results of your surgery!

Valutata 5 stelle su 5

Amazing experience!

from the start the experience has been great: the initial consultation at Grafton Street did a series of tests, provided me with pricing and options as well a date for the procedure.
in case of any questions i always had a contact.

Regarding the procedure it was really fast and had great care at Tallaght. its strange to be conscious while having the procedure but the team made sure i was confortable. all of the instructions with eye drops were provided and after a few hours sleep i could already see the improvements.

its been less than 1 month since the procedure and i cant stress enough how life changing it is and thank you Optical Express for the care provided

17 dicembre 2024
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Risposta di Optical Express Ireland

Thank you for the fantastic review, Emanuel. As you know, hearing from other patients can be incredibly beneficial, so we appreciate you taking the time to share your experience with us. We look forward to seeing you again soon!

Valutata 5 stelle su 5

Newbridge branch

Was in the Newbridge branch recently and Lauren could not have been more lovely and helpful! I came in needing my glasses cleaned and tightened and she made sure that I was completely satisfied before leaving the store. Will definitely be coming back here from now on after this experience.

27 dicembre 2024
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Risposta di Optical Express Ireland

HI Veronica, thank you for your kind review; we are happy to pass along your comments to Lauren and the entire team. We look forward to your next visit!

Valutata 5 stelle su 5

Great service.

Came in needing my glasses fixed and got it sorted straight away. Service was speedy and the attendant, Paul, was very friendly and helpful. Overall wonderful experience.

20 dicembre 2024
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Risposta di Optical Express Ireland

We're glad to hear Paul delivered such a great experience, Andrea. If there's anything further we can do for you, we are happy to help!

Valutata 5 stelle su 5

Newbridge store

Vadim, in the whitewater store in newbridge was beyond helpful and so lovely to deal with.

21 dicembre 2024
Non scritta su invito
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Risposta di Optical Express Ireland

Hi Katie, thank you for the great review. We are very happy we could provide you with such a positive experience!

Valutata 5 stelle su 5

Newbridge Branch

I went in to get my glasses tightened and Lauren helped me, she even gave my glasses a full clean also which I wasn’t expecting. She was so helpful and lovely, I will definitely be coming back here to get my next pair.

20 dicembre 2024
Non scritta su invito
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Risposta di Optical Express Ireland

Thank you for your kind words and positive feedback regarding Lauren. We are delighted to hear that she was so helpful during your visit. We look forward to seeing you again in the future!

Valutata 5 stelle su 5

Was in the newbridge store last week I…

Was in the newbridge store last week I went in to get my glasses cleaned I must say the girl Lauren who served me done an amazing job with them the look brand new and she was so nice and polite she has excellent customer service she’s a real asset to the store

11 dicembre 2024
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Risposta di Optical Express Ireland

Hi Aaron, we are pleased to learn that you thoroughly enjoyed your visit and received such excellent care from Lauren!

Valutata 5 stelle su 5

Lauren was fantastic she answered all…

Lauren was fantastic she answered all my questions and concerns I had about possibly booking laser surgery

16 dicembre 2024
Non scritta su invito
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Risposta di Optical Express Ireland

Hi Abi, thank you so much for taking the time to share your experience with Lauren. We are delighted to hear she was so helpful. Please don't hesitate to reach out if there's anything else we can do for you!

Valutata 5 stelle su 5

Laser eye surgery LASIK

I recently got laser eye surgery in the tallaght branch not far from the square shopping Centre. There was secure parking facilities.The process of the operation was well explained by Danielle prior to arranging a suitable date for the procedure I was selected for lasik. The operation/procedure was explained and I understood what to expect and equally the risks accosiated with the process prior to arranging a suitable date for surgery. It’s been a couple of days after the surgery which was done in well organized fashion and I must say first of all I can see perfectly as I was originally short sighted and I was slow in getting it prior to now but with a bit of courage I went ahead with it and I don’t regret it atal. It was well executed by all the staff and the nurses and surgeon.
Many thanks to everyone and I wish and all the team a merry Christmas.

17 dicembre 2024
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Risposta di Optical Express Ireland

Thank you for sharing your experience with us, Brian. We are thrilled to learn how happy you are following your laser surgery and that you received such exceptional care. We will be sure to pass along this wonderful feedback to Danielle and the entire team! We look forward to seeing your again!

Valutata 5 stelle su 5

Came in to get my glasses fixed

Came in to get my glasses fixed, Vadim was extremely helpful!

12 dicembre 2024
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Risposta di Optical Express Ireland

Thank you for the fantastic review Dylan! It's great to hear that Vadim was able to help fix your glasses, we will be sure to pass your kind words on to him as he will be thrilled to hear this! Please don't hesitate to give us a call or stop by if we can be of anymore assistance.

Valutata 5 stelle su 5

Great Service

I went into optical express to look at some new glasses. Lauren helped me choose a style that suited me best, will definitely be back to get them in January.

3 dicembre 2024
Non scritta su invito
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Risposta di Optical Express Ireland

It's great to hear that Lauren was able to help you pick out your new glasses Katie! Thank you for taking the time to leave this wonderful review. We look forward to your next visit!

Valutata 5 stelle su 5

The staff is incredible

The staff is incredible and I’ve felt safe the whole laser eye surgery consultation, they explain each of the exams carefully, and also the options available and the next steps. Definitely recommend and will be doing my surgery with them!

9 dicembre 2024
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Risposta di Optical Express Ireland

Hi there, Giovanna. Thank you so much for your wonderful feedback! We are proud to continue this journey with you and your recommendation is invaluable, we will be sure to feed this back to our staff, I'm sure they will be delighted to read this. Thanks again.

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