I, like many im sure was sceptical of travelling from UK to Prague to have eye lens replacement surgery in a few days and fly home. I am extremely happy to say the experience, professionalism and care... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
from start to finish the whole experience was seamless , well organised and professional .translators were excelent and so professional . clinic was efficient and clean and the theatre experience was... Leggi di più
L'azienda ha risposto
I had previously put a good review about this company. But things have changed. My eyes are fine. But my dad has been having serious problems with his left eye. He has been attending the eye hospital... Leggi di più
Ivan was very prompt in replying to any questions or queries I had which made the booking process very easy. The service was as described and the staff friendly and efficient. The actual procedure wen... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Welcome to Sandonia Your Trusted Experts in International Medical Tourism At Sandonia, we specialise in providing world-class lens replacement surgery in the heart of Prague, offering patients from the UK, Ireland, and beyond exceptional care at a fraction of the cost compared to home. Our expert team works with highly experienced surgeons and state-of-the-art clinics to ensure the best possible results for your vision. From initial consultation to post-operative care, we are committed to guiding you through every step of your journey with professionalism and care. Our goal is to make your experience smooth, comfortable, and stress-free while helping you achieve clearer vision and a better quality of life.
Informazioni di contatto
Kaprova 42/14, 11000, Prague, Repubblica Ceca
- +447745624651
- info@lens-replacement-surgery.co.uk
- lens-replacement-surgery.co.uk
4,4
Eccellente
22 recensioni
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
SUPERB EXPERIENCE!
I, like many im sure was sceptical of travelling from UK to Prague to have eye lens replacement surgery in a few days and fly home. I am extremely happy to say the experience, professionalism and care were superb. Dr Novak was a true professional and nothing was too much trouble to ask. He is an excellent, calm, reassuring surgeon and both eye procedures were fine. I would recommend this to anyone without reservation. Thank you so much!
5 maggio 2026
Non scritta su invito
Risposta di Sandonia
Thank you so much for your wonderful review, Fred, and for placing your trust in us for your lens replacement surgery in Prague.
We truly appreciate your kind words about the whole experience. Providing professional care, personal support and helping our clients feel calm and comfortable throughout the journey is very important to us.
We are delighted to hear that everything went well and that you are happy with the results.
Thank you once again for your recommendation and we wish you all the very best with your new vision!
The Sandonia Team
Efficient surgeon
Efficient surgeon.
Allowed me to feel at ease.
Took one week trip to Prague for lens replacement.
Thank you to the whole team.
Highly recommend.
1 maggio 2026
Risposta di Sandonia
Dear Salma,
Thank you very much for your lovely 5-star review.
We are delighted to hear that you felt at ease throughout your journey to Prague and that you were happy with the care provided by our surgeon and the whole team.
Thank you as well for your recommendation — it truly means a lot to us.
We wish you all the very best and excellent eyesight for many years to come.
Kind regards,
Sandonia Team
I had previously put a good review…
I had previously put a good review about this company. But things have changed. My eyes are fine. But my dad has been having serious problems with his left eye. He has been attending the eye hospital in Edinburgh, where he has been told he has swelling in the front and back of his eye. And may lose the sight in his left eye. I'd strongly recommend that you avoid this company.
15 gennaio 2026
Non scritta su invito
Efficient, competent experience
Ivan was very prompt in replying to any questions or queries I had which made the booking process very easy. The service was as described and the staff friendly and efficient. The actual procedure went smoothly and I was very impressed with the expertise of the surgeon and confident that it would go well. Although I was apprehensive at first, I was soon very reassured by the excellent staff and service.
18 febbraio 2026
Non scritta su invito
Risposta di Sandonia
Dear Nicola,
Thank you so much for your kind words and for taking the time to share your experience.
We’re truly pleased to hear that you felt well supported throughout the entire process and that everything went smoothly on the day of your procedure. It’s completely natural to feel apprehensive beforehand, so it means a lot to know that you felt reassured and in safe hands with the team.
Your feedback means a great deal to us.
Wishing you a smooth recovery and continued improvement in your vision. If you need anything at all, we are always here for you.
Warm regards,
Sandonia Team
from start to finish the whole…
from start to finish the whole experience was seamless , well organised and professional .translators were excelent and so professional . clinic was efficient and clean and the theatre experience was so fast i hardly remember being there !!! no pain what so ever !!! the clinic was not private like i would have thought it catered for public patients also from what i could see but it made no difference to how fast we were seen and dealt with . i would recommend , im home eyes are still adjusting and healing but no pain just a little dry which is to be expected .
22 aprile 2026
Non scritta su invito
Risposta di Sandonia
Dear Bernie,
Thank you so much for your beautiful review — it truly means a lot to us.
We’re absolutely delighted to hear that your whole journey felt seamless, well organised and professional from start to finish. Knowing that you felt comfortable, well looked after, and experienced a quick, pain-free procedure is exactly what we strive to deliver to every patient who travels to Prague with us.
It’s also lovely to hear your kind words about our coordinators and the clinic team — they really do go above and beyond to make each patient feel at ease.
You’re absolutely right that the eyes can still be adjusting at this stage, and a little dryness is completely normal. This will continue to improve as your healing progresses, and the best is still to come.
Thank you again for your trust and recommendation. Stories like yours are what give others the confidence to take this life-changing step — and we’re so happy you chose us to be part of your journey.
Wishing you continued healing and clearer vision every day.
Warmest regards,
Sandonia Team
Great price
Great price! Excellent communication! and great service from start to finish….
Very impressed with the care I received, the checks and pre op service was 2nd to none , the guides with me during my stay where amazing and very helpful, I would highly recommend Sandonia 100%
1 maggio 2026
Risposta di Sandonia
Dear Harold,
Thank you so much for your fantastic review — it truly means a lot to us.
We’re delighted to hear how happy you were with the entire experience, from the initial communication through to your time at the clinic. Providing clear guidance, thorough pre-operative care, and personal support throughout your stay is exactly what we aim for, so it’s wonderful to know this stood out to you.
Your kind words about our coordinators and the level of care you received will mean a great deal to the whole team. We know that travelling abroad for surgery is a big decision, and we’re proud to make that journey as smooth, safe, and reassuring as possible.
Thank you again for your trust and your 100% recommendation — it will no doubt help many others feel confident about taking the same step.
Wishing you a continued smooth recovery and many years of clear vision ahead.
Warm regards,
Sandonia Team
Highly recommended, better service than the UK at a 3rd of the price
Both myself and my husband travelled to Prague for lens replacement surgery booked through Ivan at Sardonia. We were delighted with the service received and the surgery itself. Having previously had a consultation at a clinic in the UK we can honestly say that the service in Prague was on another level and following lengthy conversations with the surgeon who explained everything in great detail we were not anxious in the slightest about the surgery itself and are now both delighted with the results. Would 100% recommend.
22 aprile 2026
Non scritta su invito
Risposta di Sandonia
Dear Adrienne and Mark,
Thank you so much for your wonderful review — it truly means a lot to us.
I’m absolutely delighted to hear that both of you were happy with the service and that everything met your expectations. It’s especially great to know that you felt well informed and at ease after your consultations with the surgeon — that’s something we always strive for.
Most importantly, I’m very pleased that you are both happy with the results of your surgery.
Thank you again for your trust and for recommending us — we really appreciate it.
Wishing you both all the very best and continued great vision.
Kind regards,
Sandonia Team
Right from the start the process was…
Right from the start the process was simple the accommodation was arranged for me all I had to do was book my flight. When I got to the clinic I was looked after and everything was explained to me so there was no surprises.
I felt that every step I took Iwas fully supported by the staff. They are very thorough with testing to make sure that you are fit for surgery. The procedure itself is quick and painless and when the bandage are off the next day I had clear vision.
Having worn glasses for around 30 years I am now completely free of them and don't even have them anymore.
Sandonia know what they are talking about I just wish I'd done this years ago.
Thanks to all of the staff.
20 aprile 2026
Non scritta su invito
Risposta di Sandonia
Dear Jean,
Thank you so much for your wonderful review — we truly appreciate you taking the time to share your experience.
We’re delighted to hear that everything felt simple and well organised from the very beginning, and that you felt fully supported throughout your journey. It’s especially great to know that the procedure met your expectations and that you’re now enjoying clear, glasses-free vision after so many years.
Your kind words mean a lot to our entire team, and we’re very happy we could be part of this life-changing moment for you.
Wishing you all the very best and continued great vision!
Warm regards,
Sandonia Team
Absolutely fantastic service am over…
Absolutely fantastic service am over the moon with my new vision
7 marzo 2026
Non scritta su invito
Risposta di Sandonia
Dear Neil,
Thank you so much for your lovely review!
We’re absolutely delighted to hear that you’re over the moon with your new vision — that’s exactly what we hope for every client. It means a lot to know you had a fantastic experience with us.
Wishing you many years of clear and happy vision!
Warm regards,
Sandonia Team
Had my lenses replaced at the end of…
Had my lenses replaced at the end of March.Cant recommend Sandonia enough.Ivan had everything well organised,with everything explained thoroughly by the surgeons at the eye clinic. Totally pain free and the whole experience couldn't have gone any better.
25 marzo 2026
Non scritta su invito
Risposta di Sandonia
Dear Gerard,
Thank you so much for your wonderful 5-star review and for taking the time to share your experience. We truly appreciate your kind words.
We are absolutely delighted to hear that everything went so smoothly and that you were happy with how well organised the entire process was. It means a great deal to us to know that you felt well informed, comfortable, and satisfied throughout your journey.
Thank you once again for your trust and recommendation. We wish you all the very best and hope you continue to enjoy the benefits of your new lenses.
Kind regards,
SANDONIA Team
Just had lens replacement done
Just had lens replacement done , the experience was fantastic from start to finish .Correspondence was very good and clear from Ivan from Sandonia which made it easier, Thank you great company
5 star
Manuela from Ireland
17 aprile 2026
Non scritta su invito
Risposta di Sandonia
Dear Manuela,
Thank you so much for your wonderful 5-star review and for sharing your experience. We truly appreciate your lovely words and your trust in us.
We are delighted to hear that your lens replacement journey was such a fantastic experience from start to finish. It means a great deal to us that our communication and support helped make everything clear and easy for you throughout the process.
Thank you once again for choosing SANDONIA. We are so pleased we could be part of your journey, and we wish you all the very best with your new lenses.
Kind regards,
SANDONIA Team
Sandonia from start to finish was above…
Sandonia from start to finish was above and beyond excellent, thanks to Ivan for organising and Marketa for hosting me, it was a very professional experience, I would highly recommend to anyone considering eye surgery in Prague to seriously look at sandonia.
Wishing them all health and happiness.
27 febbraio 2026
Non scritta su invito
"I am absolutely thrilled with my eye…
"I am absolutely thrilled with my eye surgery experience. From the very beginning, the staff at [Clinic/Surgery Sandonia in Prague] were incredibly supportive and professional. The procedure itself was quick and comfortable, and now, just a few weeks later, my vision is so clear. I couldn’t be happier with the outcome and would highly recommend them to anyone considering eye surgery."
27 gennaio 2026
My lense replacement
The staff were all kept me upto date we my arrangements on the run up to my procedure and when i arrived in Prague they were very reassuring to all of us
The whole was very clean and hygiene was absolutely amazing
The procedure itself was totally amazing and painless and was over on no time at all
12 gennaio 2026
Risposta di Sandonia
Dear Lee,
Thank you very much for your wonderful review and for placing your trust in us for your lens replacement procedure.
It truly means a great deal to us to know that you felt supported in the lead-up to your treatment and reassured once you arrived in Prague. Travelling abroad for surgery is an important decision, and we always strive to ensure our clients feel comfortable, informed and confident every step of the way.
We are also delighted to hear your positive comments about the clinic environment and that your procedure was painless and completed smoothly. Knowing that your experience felt “totally amazing” is the greatest compliment we could receive.
Thank you again for choosing us, Lee. We wish you many years of clear, bright vision ahead.
Warm regards,
Your Sandonia Team
Amazing Experience with Sandonia
I cannot recommend Sandonia enough! Working within the Healthcare Sector myself I’m really aware of patient centred care and I can say is WOW! Professional high standards of care exceptional! The results? Amazing I’m two weeks pre op and no more glasses forever! No pain, quick and professional. We had bloods, ECG scans, g.p. and optometry visits prior to ensure suitable for surgery. All lenses used were high quality manufactured in USA. We were provided with post op antibiotics and steroid for post op care. all our results and information on surgical procedure and lenses used for g.p. in U.K. Do not even think about paying the extortionate prices in the U.K.!
13 febbraio 2026
Risposta di Sandonia
Dear Sharon,
Wow — thank you so much for such an incredibly thoughtful and detailed review.
Coming from someone who works within the healthcare sector and understands patient-centred care so well, your words truly mean a great deal to us. Our entire approach is built around safety, transparency and ensuring every client feels fully informed and supported throughout the process.
We are delighted that you were happy with the comprehensive pre-operative assessments, the quality of the lenses used, and the post-operative care provided. Ensuring that our patients return home with all the necessary documentation for their GP and complete peace of mind is something we consider essential.
Most importantly, we are absolutely thrilled that you are enjoying life without glasses just two weeks after your procedure — what a wonderful feeling that must be!
Thank you again for your trust and for sharing your experience so openly. We wish you many years of clear, glasses-free vision ahead.
Warmest regards,
Your Sandonia Team
FANTASTIC experience! Trifocal lens replacement.
I am from the U.K and have just got back from Prague.
I had trifocal lens replacement .
Ivan was my coordiantor from the very onset of my enquiries /booking/and basically on hand for any questions i had along the way.
Arrived on the Monday afternoon.
I had already been sent a schedule beforehand.
Tuesday i had to go to have my full health check,bloods ,urine sample,height,weight and a full cardiology test.
From there it was onto the eye clinic for various indepth eye tests and to also to meet my surgeon,
Dr Petr Novak.
He did some more tests and we sat and discussed my lifestyle and my final expectations.
He showed me models of the 2 different lenses and explained about both,and which ones he/we would best suit my needs.
A nurse then gives you paperwork ,instructions of how to prepare the day before/on the day and post op.
You are also given Eye drops to apply am and pm and also 2 boxes of antibiotic drops with a detailed print out of how often they should be applied.
Wednesday i attended the place next door ,which is where the surgical suite is.
3 of us in recliner chairs,had several lots of numbing drops applied to the 1st eye over a course of time(you are also given a Diazepam to relax you).The little nurse(i forget her name,spoke excellent English and was lovely).
Then into a changing room ,all clothes off,including underwear,and into paper scubs(trouser-top).
Into the next room.Petr comes to see you,more drops.
The nurse then takes you through to the surgical suite.
They cover you with a paper sheet thing including your face with just the eye visible.
Dr Petr explains everything that you will see and what he will be doing next.
He was simply the BEST.
Has the most fantastic bedside manner and has such a calming voice.
I am a total wuss with stuff like this,especially the eyes!
But i PROMISE you there really is nothing to worry about!!!
You do not feel any pain,during or after the procedure!
The lens replacement took about 10 mins or so.* although you are probably at the clinic between 2 and a half/3 hrs in total.
You have a patch put over it,which you change at bedtime and can remove in the morning.As soon as i was out ,me and my hubby went off out sighseeing and for lunch and drinks.
Thursday is a day of rest.
Back Friday for second eye.
I wasnt scared at all and was very relaxed ,as i knew what to expect.
PAYMENTS.
You have to pay the Health clinic in advance.Ivan sends you the link.
Then when you go for the eye tests you pay for that there and then.
And finally on the day of surgery you pay for that.
My whole experience was EXCELLENT from start to finish.
Everyone spoke fantastic English and everyone was kind and helpful.
Both the eye test clinic and the surgical pace were spotlessly clean!
We had a great time in Pragu,its a beautiful city,and BEST of all ,i have come back with new eyes!!
I could see better from the minute i had them done and my sight got better as the days ent on.
They are still healing as its not even been a week9for my second eye anyway0.
BUT i dont need glasses for anything!! My font on fone was the largest it could be and i still needed glasses. Now its on the smallest!!!
28 gennaio 2026
Non scritta su invito
Risposta di Sandonia
Dear Jo,
Thank you so much for this wonderfully detailed review — we’re absolutely thrilled to hear how pleased you are.
I’m delighted Ivan was there to support you throughout, and I’ll make sure Dr Petr Novak sees your kind words — he’ll be very pleased. It’s fantastic to hear the surgery was quick, painless and that you could go sightseeing in beautiful Prague straight afterwards. Most importantly, we’re overjoyed that your vision is already improving and that you no longer need glasses.
If you need any follow-up advice as you continue to heal, please do get in touch — we’re here to help.
Warmest wishes,
Your Sandonia Team
Stress free lens replacement
The team made this whole experience stress free and easier than food shopping, was just ease from start to end, i had surgery on one eye and 30 mins later I was out touring prague, and when I saw out that eye I was ready to jump on the table to get the next one done, I cant explain the feeling you get when you can see properly again everything is so sharp even colours, I cant thank the whole team enough the service was 10/10 better than uk at a fraction of the cost
12 gennaio 2026
Non scritta su invito
Risposta di Sandonia
Dear Vernell,
Thank you so much for your fantastic review.
We’re genuinely delighted that your whole experience felt so smooth and straightforward from beginning to end. Travelling abroad for surgery is a big decision, so knowing that you felt relaxed and well looked after means a great deal to us.
It’s wonderful to hear how quickly you were back on your feet and enjoying beautiful Prague after your procedure. And your description of seeing clearly again — the sharpness, the colours — is exactly why we do what we do. There really is something very special about that moment.
Thank you also for your kind comparison with the United Kingdom. We work hard to provide the highest standards of care while keeping treatment affordable, and your feedback reassures us that we are achieving that balance.
We truly appreciate your trust and your kind words. Wishing you many years of clear, vibrant vision ahead.
Warmest regards,
Your Sandonia Team
Amazing experience at the Sandonia…
Amazing experience at the Sandonia clinic in Prague would definitely recommend 100% !! Nurses, surgeons, consultants were fantastic! I’m sooo happy with my eye surgery.
14 gennaio 2026
Risposta di Sandonia
Dear Victoria,
Thank you so much for your lovely review.
We’re absolutely delighted to hear that you had an amazing experience with us in Prague. Knowing that you would recommend Sandonia truly means the world to our entire team.
Thank you for placing your trust in us — and we wish you many years of clear, comfortable vision ahead.
Warmest regards,
Your Sandonia Team
Trying for days now to get a booking
Trying for days now to get a booking, got the AI response but nothing after that, if this is the before care what's the after care like, WOW
21 agosto 2025
Non scritta su invito
Risposta di Sandonia
Hi Derek — I’m really sorry you’ve had that frustrating experience and thank you for flagging it.
That automated reply should never be the end of the story — we want to help you personally. I’ll sort this myself: please either DM me your preferred dates (or a couple of options), or email info@lens-replacement-surgery.co.uk
, or complete the quick contact form here: https://form.jotform.com/242832541797364
and mark it “urgent”. Whichever you choose, I’ll respond directly and confirm available slots.
To reassure you about after-care — with Sandonia in Prague we provide a full package of post-operative care:
- clear, written post-op instructions and prescribed eye drops (antibiotic + steroid) supplied on discharge;
- scheduled clinical follow-ups (next day / first week / final check) built into your programme;
- a direct clinical contact for any urgent concerns outside clinic hours; and
- remote support by phone/email if you need advice after you get home.
Again, sorry for the poor booking experience — send me your dates (DM or email) and I’ll take care of the rest personally.
Kind regards,
David Smith
Medical Consultant — Sandonia
Trying to get hold of this company is…
Trying to get hold of this company is very difficult, Few emails sent forms filled in and phone calls , Please can someone reply as we’d like to book 🙏
23 luglio 2025
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.