Olivia London Recensioni 

Scam! I never received anything and never had any response from my emails. Bank refunded me in the end.

Bought jumper from what I thought was a respectable store and pricey, not so when I saw it was made in China I thought oh no. What a scam need to return to China if you wish for refund at your own cost. DO NOT USE ITS A NEW TACTIC FOR CHINESE GOODS.
Offered partial refund not happy.

Total scam - spent almost £200 on clothes - they arrived but really poor quality and one of them nearly made me sick with the smell of it. Said I could return them but the postage cost £70 and the girl in the post office said if it never reaches them (or they say they didn't receive it) there is £30 insurance cover - how is this still able to happen????

Do not buy from this company, total con artists. Received my order to find it being cheap nylon rubbish and nothing like what was advertised. Lucky I didn’t spend that much unlike other reviews I have seen. Avoid!!

Took ages to arrive, when they arrived they were shiny cheap nylon. My partner has told me not to Wear them anywhere near her. Not that I would.
Please avoid like the plague

Fake crap what i got looked nothing like i ordered disgraceful company cheap from China be ripped off no refund.

Would give 0 stars if I could.
Never received my order, sent emails with basic template responses, complete scammers.

Disgraceful bunch of scammers. What I received was nothing like I ordered....cheap, nasty Chinese trash. Several e-mails later no response and it appears they've changed their name. It was Olivia Clark of London.
Buyer Beware as if you request return and refund you'll be directed to a Chinese address and be responsible for all postal charges including import tax.
Shame on them all.

Like others if I could leave a 0 star review I would... or review with big alarm bells.
Order didn't arrive so chased, was told goods would come from Europe not London like I was led to believe. Now being fobbed off that it's a courier issue and not their problem.
Since ordering, website is now not working. Wish I'd seen reviews before.... this is clearly a scam. Have asked for refund but not heard back. So reporting them to my bank to hopefully get money back that way.
DON'T BUY FROM THEM!!!!

UPDATE - got the goods eventually.. of course the clothes were awful quality and sizing was a mix from too small to too big even though supposedly all the same size. Asked to return as per consumer rights.. was advised I'd have to return to China and the cost to return the order would be £130.00 more than my order was in the first place. Why if the goods have come from Europe do I have to return to China... when they are a company supposedly based in London. Avoid like the plague. I've learnt a valuable lesson.

Do not waste your money , item purchased was an AI image and absolutely nothing like what I received. Went straight on Temu and image searched what I brought from Charles and Olivia and lo and behold same item , same image and less than £20 on Temu. Temu quality is expected on Temu. This is a company using false product images and importing/buying from places like Temu and selling at 3x the price.

Is this company also known as Foliva?

Wish I’d read these. Nothing like the image, colour, quality or fit, even the buttons are a different colour. This is a scam and the return address so ambiguous, staircase to the left, that’s not going to arrive is it and I won’t get my refund. I had confidence because it was advertised for £125 so expected a nice item. Please don’t waste your time or money here.

UTTER SCAM.

All images online are AI generated and look NOTHING like what is delivered. The email address does not work, the company do not engage.

Just don’t buy from this company. Dress in advert nothing like the one sent. Cheap nylon and different design.

If I could rate -100 I would ,totally hideously cheap quality and wrong colour !!! Please trading standards get on this !!! I have been scammed ,no return label sent aghhhhh

I put my order 12th October and has not received it at all

A scam Do not buy
Late delivery
Items are all plastic
Automate response from them
They offer 30 days money back - still are not able to get this - they don't want.
I have contacted my credit card company as this is FALSE ADVERTISING from them .

**Review for Charles and Olivia London**

If I could give this company a zero rating, I absolutely would. First and foremost, despite the name, Charles and Olivia London is not based in London, which might explain the incredibly long shipping times. It took over four weeks for my order to arrive, and when it finally did, I was horrified.

The item I received bore no resemblance to the dress I ordered. Instead of the beautiful piece advertised, I was sent a cheap, poorly made garment that looked nothing like what was promised. The quality was abysmal—nasty fabric, shoddy construction, and a style that seemed like a cruel joke.

This experience has been the worst I've ever had when it comes to online shopping. I genuinely regret purchasing from them and would advise anyone considering ordering from Charles and Olivia London to think twice. Save your money and your sanity!

Beware of this company, don't waste your money. It's another company in Holland, but advertises as from Kensington. It looks like I've been conned. I have tried to contact them, but I can't make contact online. I am reporting the matter to my card company and hoping for a refund. These Dutch companies keep changing their name.

I’ll add to all the other reviews! Email to return came back as undeliverable. I ordered 2 sizes of shoes- £50 each. Need to return one pair. Said on their website any returns are to china- wft? So emailed them and returned as undeliverable. So I’m £50 out of pocket. Like others wished I’d read the reviews. I’ll never fall for that again!