OKA - Harrogate Recensioni 

350
•
TrustScore 5 su 5

4,8

9 West Park, HG1 1BL Harrogate, GB

•

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Valutata 5 stelle su 5

Called in to my favourite OKA Harrogate store to order their icon Sheki Olive Armchair, id been pondering for a while, along with the large Sycamore Rug and matching Pouffe as just gone into sale (b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Harrogate Oka. Thank you for your condolences and for the help you give each time I come to your store. Thank you Carol and Zoe particularly this week. You are such a thoughtful team and your recommen... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought a large vase and lamp shade from Harrogate store. I use this store regularly as the staff are very helpful and will put different combinations of lamps bases/shades together, flowers in vases t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dr Anthony & I visited OKA Harrogate, our favourite home furnishings store, late last Saturday afternoon. We were greeted by wonderful staff namely, Talia and Carole; Zoe who had been working at her d... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. anche in
  3. Negozio di arredi e di design d'interni
  4. Negozio di articoli per l'illuminazione

Scritti dall'azienda

In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

350 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(350)

3061 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Cay

Thank you for your kind review. We are delighted to hear that you found our Harrogate team provided helpful service during your recent visit. Your feedback is greatly appreciated, and we look forward to welcoming you back again soon.

Best regards,
OKA

Valutata 5 stelle su 5

What a lovely team of ladies at…

What a lovely team of ladies at harrogate.
We bought 3 cushions and they all chatted to us and made us welcome.
Only one small gripe with okas buying team why oh why have you discontinued the pasha range of plates and only do the cups? I absolutely loved them and can't get replacements.

26 ottobre 2025
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Helene,

Thank you for your lovely review. We are delighted to hear that you felt so welcome during your visit to our Harrogate store and that the team helped make your experience an enjoyable one.

We also appreciate your feedback regarding the Pasha range. We understand how frustrating it can be when a favourite collection is discontinued, and we will make sure your comments are shared with our buying team for consideration.

Thank you again for taking the time to share your thoughts. We hope to welcome you back soon.

Kind regards,
OKA

Valutata 5 stelle su 5

Impeccable service.

From start to finish the service was second to none . The staff could not do enough to help us and one girl called Fleur was amazing. Her knowledge and help in getting what we needed was fantastic.

25 ottobre 2025
Non scritta su invito
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Judith,

Thank you for your wonderful review. We are delighted to hear that your experience in our Harrogate store was such a positive one and that you felt well supported throughout your visit. Providing attentive and knowledgeable service is something we care deeply about, and it’s truly rewarding to know this was reflected.

We hope to welcome you back again soon.

Kind regards,
OKA

Valutata 5 stelle su 5

Super helpful staff

Super helpful staff. Nothing too much trouble.

29 settembre 2025
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Sally,

Thank you for your lovely review. We’re so pleased to hear that our Harrogate team were so helpful and made your visit such a positive experience. Your kind words will certainly be shared with them.

Kind regards,
OKA

Valutata 5 stelle su 5

Lovely visit to store

Visited the Harrogate store friendly service and helpful staff. Quality of products superb. I don’t live near to a store so rely online so nice to see things all displayed.

24 settembre 2025
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Amanda,

Thank you for your lovely review. We’re delighted to hear you enjoyed your visit to our Harrogate store and received such friendly and helpful service. It’s wonderful that you had the chance to see our products beautifully displayed in person — we’re so pleased you were impressed by the quality.

Kind regards,
OKA

Valutata 1 stelle su 5

Delivery date cancelled

Delivery date cancelled, could not make alternative arrangements for the rearranged date. Oka did not communicate with the delivery company to arrange a better time or date as requested, instead driver turned up at an inconvenient time.

23 settembre 2025
Non scritta su invito
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Mr Blackburn,

Thank you for taking the time to share your feedback. We are sorry to hear about the inconvenience caused by the change to your delivery date and the difficulty in arranging an alternative time.

We appreciate how frustrating it must have been when the delivery took place at an unsuitable time despite your request for a different arrangement. This is not the level of service we aim to provide, and we have shared your comments with our delivery partners to help improve coordination and communication going forward.

Thank you again for bringing this to our attention.

Kind regards,
OKA

Valutata 5 stelle su 5

Great staff with a lot of product…

Great staff with a lot of product knowledge

19 settembre 2025
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Mrs Pelling,

Thank you for your lovely review. We’re so pleased to hear that our Harrogate team impressed you with their product knowledge and service. Your kind feedback is greatly appreciated and will be shared with the team.

Kind regards,
OKA

Valutata 5 stelle su 5

Delighted

I had a really helpful design appointment with Zoe in the Harrogate store and I’m totally delighted with all the ideas that came from that. Received the delivery of furniture/rug/pictures yesterday and my lounge has been transformed!
Thank you so much to all the Harrogate team but Zoe especially!

3 settembre 2025
Non scritta su invito
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Jackie,

Thank you for your wonderful review. We’re so pleased to hear that Zoe and the Harrogate team provided such helpful design advice and that you’re delighted with how your lounge has been transformed. Your kind words will certainly be shared with Zoe and the store.

Kind regards,
OKA

Valutata 5 stelle su 5

Showroom furniture moved with a smile

Showroom furniture moved with a smile. Our beautiful rug was folded and taken out to our car with great care and more smiles! Could not fault the service and friendliness from the staff who helped us. Thank you!

22 agosto 2025
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Rob,

Thank you for your wonderful review. We’re so pleased to hear our Harrogate team provided such friendly and attentive service while helping with your rug. It’s lovely to know the experience left such a positive impression — your kind words will be shared with the store.

Kind regards,
OKA

Valutata 5 stelle su 5

Great service

Very professional, friendly service.

22 agosto 2025
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Sheila,

Thank you for your lovely review. We’re delighted to hear you received such professional and friendly service from our Harrogate team. Your feedback is greatly appreciated.

Kind regards,
OKA

Valutata 5 stelle su 5

Love OKA

Helpful without being pushy
Patient
Accommodating
And I love everything in the shop🤣

27 agosto 2025
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Elizabeth,

Thank you for your wonderful review. We’re delighted to hear you had such a positive experience with our Harrogate team — helpful, patient, and accommodating is exactly what we aim for! It’s lovely to know you love everything in the shop too !

Kind regards,
OKA

Valutata 5 stelle su 5

Zoe was absolutely fantastic!

Zoe was absolutely fantastic!! She delivered an exceptional and very professional service. She understood exactly what I needed and has a GREAT eye for detail. I couldn’t recommend her highly enough! I definitely look forward to working with her in the future and over the moon with my purchases. The rest of the staff in the Harrogate store were warm, kind, friendly and very welcoming! I look forward to my next visit!

26 agosto 2025
Non scritta su invito
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Jo Jo,

Thank you for your wonderful review. We’re delighted to hear that Zoe provided such exceptional and professional service — it’s lovely to know her eye for detail helped you find exactly what you were looking for. We’re also so pleased the rest of our Harrogate team made you feel so welcome. We’ll be sure to share your kind words with them all.

Kind regards,
OKA

Valutata 5 stelle su 5

Staff in Harrogate store was very…

Staff in Harrogate store was very helpful and friendly.

21 agosto 2025
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Mrs Hamilton,

Thank you for your kind review. We’re so pleased to hear you received such helpful and friendly service from our Harrogate team. Your feedback is greatly appreciated.

Kind regards,
OKA

Valutata 5 stelle su 5

Harrogate OKA and Zoe

Zoe made life easy for us by styling new cushions on our large sofas to give the lounge a new life. Great service and style. We would probably never have chosen what Zoe showed us. Very very happy

8 agosto 2025
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Jan,

Thank you for your kind feedback. We’re delighted to hear Zoe helped refresh your lounge with her creative approach — it’s wonderful to know you’re so pleased with the result.

Kind regards,
OKA

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service and experience from Sam and Zoe in the Harrogate store. They couldn’t have been more helpful. I returned one of the items and this was also processed efficiently. Impressive!

4 agosto 2025
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Thank you for your kind feedback. We’re delighted to hear that Sam and Zoe in our Harrogate store provided such a helpful and efficient experience, both during your purchase and return. Your comments will be shared with the team.

Kind regards,
OKA

Valutata 5 stelle su 5

Bad experience reversed

After the lack of customer service and after sales experience, the companies reputation has been saved by the actions of Fleur from the Oka Harrogate store.
Fleur went above and beyond to ensure my order was processed correctly.
A big thank you to Fleur.

8 agosto 2025
Non scritta su invito
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Adrian,

Thank you for sharing your feedback. I’m very pleased to hear that Fleur was able to turn your experience around and ensure everything was resolved smoothly. I’ll be sure to share your kind words with her and the Harrogate team.

Kind regards,
OKA

Valutata 5 stelle su 5

Sam from the Harrogate store helped me…

Sam from the Harrogate store helped me with an order and was so helpful, friendly and responsive with all my questions and arrangements. Thank you, Sam!

9 agosto 2025
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Annabel,

Thank you for your lovely review. We’re delighted to hear that Sam at our Harrogate store was so helpful, friendly, and responsive while assisting with your order. Your kind words will be shared with Sam and the team.

Kind regards,
OKA

Valutata 5 stelle su 5

Fabulous service!

Lovely, helpful staff.

9 agosto 2025
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Angela,

Thank you for your lovely review. We’re so pleased to hear you received fabulous service from our friendly and helpful team in Harrogate. Your kind feedback is greatly appreciated.

Kind regards,
OKA

Valutata 5 stelle su 5

Efficient & extremely helpful when…

Efficient & extremely helpful when returning g a lamp.

25 luglio 2025
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Mrs Ward,

Thank you for your kind feedback. We’re so pleased to hear that our Harrogate team made your return process smooth and straightforward.

Kind regards,
OKA

Valutata 5 stelle su 5

A joyful to visit.

As always, helpful staff. Quality goods.

2 agosto 2025
Logo di OKA - Harrogate

Risposta di OKA - Harrogate

Dear Robert,

Thank you for your kind words. We’re delighted to hear you enjoyed your visit and appreciated both the quality of our collection and the service from our Harrogate team.

Kind regards,
OKA

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