Michelle and Emma always make our shopping experience in Harrogate's OKA branch, a pleasure. They're both warm and friendly and always go out of their way to help us find what we're looking for. We lo... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great choice of products which are of good quality. Prices are reasonable especially when there is a special offer running. Staff always very helpful and on site car parking really helps.
Another fantastic trip to the Harrogate store today. I only “popped in” to look out for a couple of cushions for the chairs I purchased a few weeks ago. Thanks to Emma I left with 2 cushions and 4 l... Leggi di più
L'azienda ha risposto
The product is great, however you should not have to pay a £30 delivery fee for the store to restock an Item. We ordered the item (2 framed pictures) in store. The store did not have stock, and the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
Informazioni di contatto
9 West Park, HG1 1BL, Harrogate, Regno Unito
- +44 1423 701161
4,8
Eccellente
268 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di OKA - Harrogate
Dear Tracey
We are happy to hear that you enjoyed your recent visit to our Harrogate store and delighted you had such a positive experience with our team.
Thank you for taking the time to share your feedback.
Kind regards
OKA
Risposta di OKA - Harrogate
Dear Susan
It's wonderful to know that our colleague was able to provide you with such friendly and helpful service upon your recent visit to our Harrogate store. We will be sure to share your feedback with the team.
Thank you for your support.
Kind regards
OKA
Faux flower range
Always great customer service ,a lovely shopping experience with your staff
Merchandise wise, I thought the faux flower range was disappointing, which is what I came in for. I’ve had some beautiful hydrangeas etc in the past, but nothing in stock today, & your faux flower displays in vases in store looked sad. Are you expecting some new stock in soon?
24 aprile 2025
Risposta di OKA - Harrogate
Dear Alison
We appreciate your kind words about our customer service and shopping experience. We're delighted to hear you had a pleasant visit.
We understand your disappointment with the faux flower selection. We aim to offer a wide variety of beautiful and high-quality faux flowers, and we're sorry that you didn't find what you were looking for this time.
We're always working to improve our inventory and will keep your feedback in mind as we plan future stock.
Best regards
OKA
helpful ,friendly service
a lovely guy who’s name I did not get was extremely helpful and friendly.I love OKA stores and can’t wait for the new one coming to Newcastle
20 aprile 2025
Risposta di OKA - Harrogate
Dear Lesley
We are so happy to hear that you were pleased with the service you received from Frank in our Harrogate store and appreciate your kind words.
We're excited to open our new store and hope to see you there!
Best regards
OKA
Risposta di OKA - Harrogate
Dear Linda
We appreciate your kind words and are glad to hear you found our service helpful and attentive.
Best regards
OKA
Excellent customer service by all the…
Excellent customer service by all the staff at the Harrogate branch
22 aprile 2025
Risposta di OKA - Harrogate
Dear Christine
Thank you for your lovely review!
We are delighted to hear that you received excellent customer service from our team at the Harrogate branch. We will be sure to share your feedback with the team.
We look forward to welcoming you back soon!
Kind regards
OKA
Really friendly assistant and great
Really friendly assistant and great
Sense of humour
21 aprile 2025
Risposta di OKA - Harrogate
Dear Mr Macintosh
We're thrilled to hear about your positive experience in our Harrogate branch! It's wonderful to know our assistant made your visit enjoyable. We appreciate your kind words and feedback.
Kind regards
OKA
Risposta di OKA - Harrogate
Dear Louise
Thank you for your kind words!
We're so pleased to hear that you enjoy our products and team in our Harrogate showroom.
We really appreciate your feedback and hope to welcome you back soon!
Best regards
OKA
Harrogate Oka always my destination
Harrogate Oka always my destination. Stylish furniture accessories and great staff.
17 aprile 2025
Risposta di OKA - Harrogate
Dear Jan
We are so happy to hear you had a great experience at our store! We strive to offer stylish furniture and accessories, and we're glad our team was able to help you find what you were looking for.
We truly appreciate your kind words and hope to see you again soon.
Best regards
OKA
Very helpful service from Harrogate in…
Very helpful service from Harrogate in finding me a lamp base at the same price to match a sale item. Not all Oka shops have the same approach.
17 aprile 2025
Risposta di OKA - Harrogate
Dear Elizabeth
We're so pleased to hear you had a positive experience with our Harrogate team. We endeavour to provide excellent customer service across all our locations, and we're happy to hear that your experience in Harrogate was exceptional.
We truly appreciate your support and for taking the time to share your feedback.
Kind regards
OKA
Dedicated to customer satisfaction
Staff always helpful and provide good advice.
Notifying us promptly when items on our wish list become available.
A company we enjoy dealing with.
13 aprile 2025
Risposta di OKA - Harrogate
Dear Mr Plowman
Thank you for your lovely words!
We are truly thrilled to hear that you find our Harrogate team helpful and appreciate their efforts in keeping you informed about items on your wish list.
We strive to provide excellent customer service and are delighted that you enjoy dealing with us.
Thank you for your continued support and we look forward to welcoming you back soon!
Kind regards
OKA
Excellent customer service in the Harrogate store
I was looking for side tables in the Harrogate store. Found the Gustavian small console which was just right. Sales assistant was very helpful and provided excellent customer service.
14 aprile 2025
Risposta di OKA - Harrogate
We're so pleased to hear you had a positive experience in our Harrogate store! It's wonderful to know you found the perfect piece and that our sales advisor provided excellent customer service.
Thank you for your support and we look forward to welcoming you back soon!
Kind regards
OKA
Helpful knowledgeable staff
10 aprile 2025
Risposta di OKA - Harrogate
Dear Mrs Benson
We appreciate you taking the time to share your feedback.
We are delighted to hear that you had a positive shopping experience in our Harrogate store and the team provided friendly and helpful support.
Kind regards
OKA
Emma and Frank were fabulous at sorting…
Emma and Frank were fabulous at sorting my outdoor furniture in time for photos!! Thank you very much 😊 Professional team at Harrogate as always 👏
3 aprile 2025
Risposta di OKA - Harrogate
Dear Mrs Tippett
We are so happy to hear that you were pleased with the service you received from Frank and Emma and they were able to help you get your outdoor furniture ready for your photos. It's wonderful to know that our team in Harrogate met your expectations.
Thank you for your kind words and for your continued support.
Best wishes
OKA
Furniture choice
The customer care and advice was brilliant, thank you Emma.
What let the company down a star was the delivery men, drove as fast as they could to turn around in our drive, felt like they hurled the four boxes into the utility , not carried them to where we wanted the chairs or unpacked and took the cardboard away as they were supposed to, then one chair leg shorter so it rocks hence my review giving 4 stars. Based on shop experience only would have been 5.
1 aprile 2025
Risposta di OKA - Harrogate
Dear Fiona,
Thank you so much for your kind words about our customer care — we’re really pleased to hear Emma looked after you so well.
We’re sorry to hear the delivery experience didn’t meet expectations. What you’ve described isn’t the level of service we aim to provide, and we’ll be raising this with our delivery partner to ensure it’s addressed. The team should have unpacked the items and removed the packaging, so we completely understand your frustration. We're also concerned to hear one of the chairs is uneven, and we'd really like the opportunity to put this right.
If you still require support, please don’t hesitate to get in touch with our Customer Service team at customerservice@oka.com , and we’ll make sure this is resolved as quickly as possible.
Thank you again for your feedback — it helps us improve, and we truly appreciate it.
Kind regards,
OKA
Inspirational
As always, the Oka showroom was inspirational.
Very pleased with my faux orchid.
21 marzo 2025
Risposta di OKA - Harrogate
Thank you for sharing your feedback.
We're so happy to hear you found our Harrogate showroom inspiring and that you're pleased with your faux orchid.
Kind regards
OKA
Risposta di OKA - Harrogate
Dear Paul,
Thank you for your kind words about your recent visit to our Harrogate store. We're so pleased to hear that you felt welcomed and well looked after by the team. Creating a warm and inviting atmosphere is so important to us, and it’s lovely to know that came through.
Best regards,
OKA
The Harrogate staff are all very…
The Harrogate staff are all very helpful and welcoming. Especially to our dog who gets a treat every time we walk in.
26 marzo 2025
Risposta di OKA - Harrogate
Dear Wendy,
Thank you for your wonderful review! We're so pleased to hear that the Harrogate team made you feel welcome – and that your dog gets the VIP treatment too! We’ll be sure to pass on your kind words to the team. We look forward to welcoming you both back again soon.
Best regards,
OKA
Exceptional services!
Exceptional services!!
Dealing with Fleur from OKA, Harrogate was such a pleasant and seamless interaction. Not just because of the professionalism but also the attentiveness - making sure that the customer is looked after and taking the stress out of the situation. The stress is unrelated to OKA, but having Fleur on hand made that external stress manageable with the furniture buying from OKA, taken care of.
Highly recommend in every regard.
28 febbraio 2025
Non scritta su invito
Risposta di OKA - Harrogate
Dear Adam,
Thank you so much for your generous feedback. We're absolutely delighted to hear about your experience with Fleur at our Harrogate store. Her professionalism and attentiveness truly embody the level of service we strive to offer every customer, and we’re so pleased she was able to make things easier during a stressful time.
Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to Fleur and the team.
Best regards,
OKA
Risposta di OKA - Harrogate
Dear Justine
We truly appreciate your feedback and are glad to hear that Zoe, from our Harrogate store, provided excellent service.
We strive to ensure all our customers have a positive experience, and we're happy to hear that Zoe exceeded your expectations.
Kind regards
OKA
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.