Michelle and Emma always make our shopping experience in Harrogate's OKA branch, a pleasure. They're both warm and friendly and always go out of their way to help us find what we're looking for. We lo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great choice of products which are of good quality. Prices are reasonable especially when there is a special offer running. Staff always very helpful and on site car parking really helps.
L'azienda ha risposto
I recently bought a lamp from the Oka Harrogate store. Emma on the phone and then Louisa who helped me when I went to pick up the lamp were both extremely helpful and very pleasant to deal with.
L'azienda ha risposto
The product is great, however you should not have to pay a £30 delivery fee for the store to restock an Item. We ordered the item (2 framed pictures) in store. The store did not have stock, and the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
Informazioni di contatto
9 West Park, HG1 1BL, Harrogate, Regno Unito
- +44 1423 701161
4,8
Eccellente
269 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Helpful staff
I am delighted with my lamps from Oka. Whenever I buy something from Oka I’m always very happy with it when it’s in situ at home.
However the buying experience at Oka, especially in the Harrogate store is enhanced by their knowledgable, helpful staff.
27 dicembre 2024
Risposta di OKA - Harrogate
Dear Sue,
Thank you so much for your kind feedback! We’re thrilled to hear that you’re delighted with your lamps and that your experience in our Harrogate store was enhanced by our knowledgeable and helpful team. We always strive to provide excellent customer service and are so pleased you had a positive experience. We look forward to welcoming you back soon!
Kind regards,
OKA
Risposta di OKA - Harrogate
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience. We are always here to help and are grateful for your kind words. We look forward to assisting you again in the future!
Best regards,
OKA
Unusual stylish lamp
Unusual stylish lamp. Great help from assistant with selection of right shade.
29 dicembre 2024
Risposta di OKA - Harrogate
Dear Valerie,
Thank you for your lovely review! We're so glad to hear you're happy with your stylish lamp and that our assistant was able to help you find the perfect shade. We truly appreciate your feedback and hope to assist you again in the future!
Kind regards,
OKA
Very Helpful in Harrogate!
Very kind and helpful lady - looked out a box for my lamp and was just so polite and friendly.
22 dicembre 2024
Risposta di OKA - Harrogate
Dear Tracey,
Thank you for sharing your positive experience with us! We're so glad to hear that our team in Harrogate provided you with such helpful and friendly service. It's wonderful to know that the staff went the extra mile to assist you. We truly appreciate your kind words and look forward to welcoming you back soon!
Best regards,
OKA
Risposta di OKA - Harrogate
Dear Anon,
Thank you for your kind feedback! We're so glad you're happy with your beautiful cushions and the service you received. We always strive to provide the best experience for our customers, and it’s wonderful to hear that we met your expectations. We look forward to serving you again soon!
Best regards,
OKA
Yet again a great experience
Yet again, perfect advice from Emma. She always nails it. Great shopping experience. I always enjoy visiting the Harrogate store.
19 dicembre 2024
Risposta di OKA - Harrogate
Dear Suzanne,
Thank you for your fantastic review! We're so pleased to hear that Emma provided you with excellent advice once again and that you enjoyed your visit to our Harrogate store. We truly appreciate your continued support and look forward to welcoming you back soon!
Best regards,
OKA
Risposta di OKA - Harrogate
Dear Karen,
Thank you for your kind review! We're so glad to hear you had a great experience with our friendly staff. We're also happy that you enjoyed the mince pie and prosecco – it's our way of adding a little extra festive cheer!
We appreciate your feedback and hope to see you again soon!
Kind regards,
OKA
Super assistance and advice in the…
Super assistance and advice in the Harrogate shop and again at Froxfield who sourced what I needed and posted it to me very quickly. Very happy with my purchases.
30 novembre 2024
Risposta di OKA - Harrogate
Dear Rebecca,
Thank you for your wonderful feedback! We’re so pleased to hear about your positive experiences at both our Harrogate and Froxfield shops. It’s great to know our team was able to assist you and provide the advice you needed, as well as ensure your items were delivered quickly.
We’re delighted you’re happy with your purchases and look forward to welcoming you back again soon!
Kind regards,
OKA
I recommend Oka Harrogate extremely…
I recommend Oka Harrogate extremely highly. I ordered a beautiful armchair recently, the staff were very helpful. The delivery team kept me up to date with their expected time of arrival. They unpacked the armchair and took upstairs for me, a very professional and friendly service.
A special thankyou to Frank the manager who went above and beyond to make sure I was happy with my purchase. A fantastic shop, with great staff and beautiful furniture, a real asset to Harrogate.
5 dicembre 2024
Non scritta su invito
Risposta di OKA - Harrogate
Dear Louise,
Thank you so much for your glowing feedback! We’re delighted to hear about your wonderful experience with our team at our Harrogate store. It’s fantastic to know that the staff were so helpful and that the delivery team provided professional and friendly service, ensuring your armchair was perfectly placed.
A special thank-you to Frank for going above and beyond—we’ll be sure to share your kind words with him and the entire team. Your recommendation means the world to us, and we’re so pleased you’re enjoying your beautiful furniture.
We look forward to welcoming you back soon!
Kind regards,
OKA
Excellent staff at the Harrogate store
30 novembre 2024
Risposta di OKA - Harrogate
Dear Rharknes,
Thank you for your kind feedback. We're delighted to hear that the team at our Harrogate store provided excellent service.
We’ll be sure to pass along your kind words, and we look forward to welcoming you back soon!
Kind regards,
OKA
Efficient and prompt service
Efficient and prompt service.
Polite, helpful and accommodating.
2 dicembre 2024
Risposta di OKA - Harrogate
Dear Mrs Ford,
Thank you for your feedback. We’re delighted to hear that you found our service efficient, prompt, and accommodating. Providing polite and helpful assistance is always our goal.
We look forward to welcoming you back soon!
Kind regards,
OKA
Risposta di OKA - Harrogate
Dear Fay,
Thank you for your feedback. We're delighted to hear you appreciated our designs and quality, and that our team was helpful during your visit. We look forward to welcoming you back again soon!
Kind regards,
OKA
Bought a lovely lamp and a shade that…
Bought a lovely lamp and a shade that matched very well. Very friendly and helpful in the Harrogate store.
30 novembre 2024
Risposta di OKA - Harrogate
Dear Mr Wright,
Thank you so much for your wonderful review! We’re thrilled to hear that you found the perfect lamp and shade combination and that our team in the Harrogate store was friendly and helpful.
We’ll be sure to share your kind words with them—it will make their day! We hope your new lamp brings a warm and stylish touch to your space.
If you need any further assistance, we’re always here to help.
Kind regards,
OKA
Very helpful sales assistant.
25 novembre 2024
Risposta di OKA - Harrogate
Dear Judith,
Thank you for your lovely feedback! We’re thrilled to hear you had a positive experience with our sales assistant. Providing helpful and attentive service is something we always aim for, and it’s great to know we met your expectations.
If there’s anything else we can assist you with, please don’t hesitate to get in touch. We look forward to welcoming you again soon!
Best regards,
OKA
Extremely helpful advice in both…
Extremely helpful advice in both choosing products and availability/delivery
26 novembre 2024
Risposta di OKA - Harrogate
Thank you for your kind review! We’re so pleased to hear you received extremely helpful advice when selecting products and discussing availability and delivery. Providing attentive and knowledgeable service is always our goal, and it’s wonderful to know we met your expectations.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
OKA
Recent purchase
Amazing store and amazing staff. Zoe at Harrogate store is so friendly and helpful. Its a pleasure to buy from Oka.
26 novembre 2024
Risposta di OKA - Harrogate
Dear Dawn,
Thank you for your lovely review! We’re thrilled to hear you had such a positive experience at our Harrogate store. It’s wonderful to know that Zoe provided friendly and helpful service, making your visit a pleasure. We’ll be sure to share your kind words with her—it will mean so much!
Thank you for choosing OKA, and we look forward to welcoming you back soon. If there’s anything more we can assist you with, please don’t hesitate to let us know.
Best regards,
OKA
The lady in the Harrogate shop was…
The lady in the Harrogate shop was lovely and so helpful. Cheerful and kind.
19 novembre 2024
Risposta di OKA - Harrogate
Thank you for your kind feedback! We’re delighted to hear about your positive experience at our Harrogate shop. It’s wonderful to know that our team member was so helpful, cheerful, and kind during your visit. We’ll make sure to share your lovely words with her—it will mean a lot!
We look forward to welcoming you back soon. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
OKA
Extremely helpful and courteous person…
Extremely helpful and courteous person on the phone.
22 novembre 2024
Risposta di OKA - Harrogate
Dear Bev,
Thank you for your kind feedback! We’re delighted to hear you found our team helpful and courteous. Providing excellent service is always our priority, and we’re glad we could assist you. We look forward to helping you again in the future! 😊
Best wishes,
OKA
Had a great experience in Harrogate…
Had a great experience in Harrogate store. Zoe couldn’t have been more helpful
24 novembre 2024
Non scritta su invito
Risposta di OKA - Harrogate
Dear Una,
Thank you for sharing your lovely feedback! We're delighted to hear about your great experience at our Harrogate store. Zoe will be so pleased to know her efforts made a difference. We hope to welcome you back again soon!
Kind regards,
OKA
Michelle in the Harrogate store was…
Michelle in the Harrogate store was exceptionally helpful.
19 novembre 2024
Non scritta su invito
Risposta di OKA - Harrogate
Dear Georgie,
Thank you for your lovely feedback! We’re so pleased to hear that Michelle in the Harrogate store was exceptionally helpful. We’ll be sure to pass along your kind words to her. We look forward to welcoming you back soon!
Best regards,
OKA
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.