We have never shopped from Oka before, but taking the final plunge was easy - we had some great help from Ottie. She was friendly, responsive and ultimately incredibly helpful with our purchase. Reall... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
We were given very good service from Andrea in the Guildford store. She was very attentive to our needs and helped us find the perfect coffee table. We had visited this particular store to see the ite... Leggi di più
L'azienda ha risposto
I went in looking for table lamps with no real idea. Was looking lost when Emma came to my rescue. She was absolutely brilliant, nothing was too much trouble and she was amazingly patient. Emma wa... Leggi di più
L'azienda ha risposto
The signs all over your store say "30% Off Everything" in large letters. The tiny writing below gives exclusions, and both the items I wanted to buy turned out to be exclusions, even though one of the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Situated between the bustling high street and the historic castle – surrounded by high-end boutiques and delectable restaurants and cafés, such as The Ivy and Gail’s – our store is nestled in the Tunsgate Quarter. The large glass-fronted store showcases our complete (and extensive) collection across 11,000 sq ft, with high ceilings and abundant space. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home.
Informazioni di contatto
Tunsgate Quarter, GU1 3QY, Guildford, Regno Unito
- +44 1483 906287
4,8
Eccellente
266 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Diana was very helpful with her time…
Diana was very helpful with her time and suggestions today nothing was too much trouble for her we will definitely shop there again
6 febbraio 2025
Risposta di OKA - Guildford
Dear Jaqueline,
Thank you for sharing your experience! We're so glad to hear that Diana was able to assist you and provide helpful suggestions. We truly appreciate your kind words and are looking forward to welcoming you back for your next shopping experience with us.
Best regards,
OKA
As always superbly efficient helpful
As always superbly efficient helpful, and friendly.
5 febbraio 2025
Risposta di OKA - Guildford
Dear Patricia,
Thank you for your kind words! Your continued support means a lot, and we look forward to assisting you again soon!
Best regards,
OKA
Very nice service
3 febbraio 2025
Risposta di OKA - Guildford
Dear Lana,
Thank you for your kind feedback! We’re so glad to hear that you had a positive experience with our service. We look forward to welcoming you again soon!
Best regards,
OKA
The Guildford store is lovely
The Guildford store is lovely, beautifully presented. I was helped by Fiona who was great and helped me find everything I needed and more!
3 febbraio 2025
Risposta di OKA - Guildford
Dear Amanda,
Thank you for your kind words! We're so glad to hear that you enjoyed your visit to our Guildford store and that Fiona was able to assist you in finding everything you needed and more. We truly appreciate your feedback and look forward to welcoming you back soon!
Best regards,
OKA
Wonderful service from Alexa at the…
Wonderful service from Alexa at the Guildford store. Having recently purchased new cushions for my home, Alexa has been so helpful and her great sense of style has helped me to choose the most beautiful colours that I wouldn’t normally choose. She also has the patience of a saint :-) Thanks for always making it a lovely experience to visit the Guildford store.
26 gennaio 2025
Non scritta su invito
Risposta di OKA - Guildford
Dear Melanie,
Thank you for your wonderful feedback! We're delighted to hear that Alexa at our Guildford store provided such a great experience and helped you choose the perfect cushions for your home. Her eye for style and patience truly make her a valued part of our team, and we’re so pleased she could assist you. We’ll be sure to pass on your kind words to her! We look forward to welcoming you back to the Guildford store again soon.
Kind regards,
OKA
Really patient helpful staff & 10/10 delivery service
Staff in Guildford really helpful as we tried out many sofas over several visits, helped us choose a dog friendly / washable fabric, offered to change square cushions to bolster shaped and gave a good discount dated from our earliest visit.
Simon and Paul who delivered the two sofas were pleasant and painstaking in ensuring that the sofas looked perfect in situ.
24 gennaio 2025
Risposta di OKA - Guildford
Dear Sarah,
Thank you for your amazing feedback! We're thrilled to hear that our Guildford team provided you with such helpful and patient service throughout your sofa selection process. It's great to know they were able to assist with fabric choices and make sure everything was perfect for your home. We truly appreciate your kind words and look forward to welcoming you back soon!
Kind regards,
OKA
Risposta di OKA - Guildford
Dear Elaine,
Thank you for your lovely feedback! We're so glad to hear that you enjoy your visits and find our staff charming and helpful. It’s always a pleasure to welcome you, and we look forward to seeing you again soon!
Kind regards,
OKA
Risposta di OKA - Guildford
Dear Yvonne,
Thank you for your kind words! We’re so happy to hear that you love OKA and that our staff made your experience enjoyable. We truly appreciate your support and look forward to welcoming you back soon!
Kind regards,
OKA
My order arrived within a few days of…
My order arrived within a few days of ordering & the items were beautifully packaged. I am more than thrilled with it. Thank you.
22 gennaio 2025
Risposta di OKA - Guildford
Dear Angela,
Thank you for your wonderful feedback! We're so happy to hear that your order arrived promptly and was beautifully packaged. We're thrilled that you're pleased with your items, and we truly appreciate your kind words. If you need anything else, we're always here to help!
Kind regards,
OKA
Great shopping trip …
We were helped by a very knowledgeable member of staff. Also the choice of colours to suit was wide .
27 gennaio 2025
Risposta di OKA - Guildford
Dear Oona,
Thank you for your fantastic feedback! We're so glad to hear that you had a great shopping experience and that our team was able to assist you with their knowledge. It's wonderful that you found a wide choice of colours to suit your needs. We hope to welcome you back soon!
Kind regards,
OKA
Beautiful cushions
Saw some beautiful cushions displayed in the Guildford store, bought 2 and they look perfect with my furnishings in the lounge. Very classy 🙂
25 gennaio 2025
Risposta di OKA - Guildford
Dear Elaine,
Thank you for your lovely feedback! We're so glad to hear that the cushions are a perfect match for your lounge and that you're happy with your purchase. We hope they add a touch of elegance to your space! If you need anything else, feel free to visit us again soon.
Kind regards,
OKA
I was helped by the assistaned manager…
I was helped by the assistaned manager ,she was so helpful and knew her stock and design ……great lady
25 gennaio 2025
Risposta di OKA - Guildford
Dear Susanna,
Thank you for your kind words! We're so glad to hear that our Assistant Manager was able to assist you and share her knowledge of our stock and designs. We'll be sure to pass along your compliments to her. We look forward to welcoming you back soon!
Kind regards,
OKA
Very helpful in finding the lampshades…
Very helpful in finding the lampshades I was looking for. Looked through all the lampshades'prices for me
17 gennaio 2025
Risposta di OKA - Guildford
Dear Susan,
Thank you for your wonderful feedback! We're so glad to hear that our team was able to assist you in finding the perfect lampshades and take the time to look through all the options for you. We hope you’re happy with your choice, and we look forward to welcoming you back soon!
Kind regards,
OKA
Friendly helpful assistant she advised…
Friendly helpful assistant she advised me on my purchase
22 gennaio 2025
Risposta di OKA - Guildford
Dear Mrs Charman,
Thank you for your kind feedback! We're so glad to hear that our assistant was helpful and provided great advice on your purchase. We hope you enjoy your new item, and if you need any further assistance, we're always here to help!
Kind regards,
OKA
Risposta di OKA - Guildford
Dear John,
Thank you for your positive review! We're delighted to hear that you had a great experience with us. Your feedback means a lot, and we look forward to serving you again in the future!
Kind regards,
OKA
The assistant was very pleasant and…
The assistant was very pleasant and helpful. She engaged in conversation about the product I bought.
16 gennaio 2025
Risposta di OKA - Guildford
Thank you for your lovely feedback! We're so happy to hear that our assistant made your experience enjoyable and was helpful in discussing the product. We appreciate your kind words and hope to see you again soon!
Kind regards,
OKA
The staff are very helpful
The staff are very helpful, Alexa helped me with sorting out the delivery of my furniture with a local courier.
3 gennaio 2025
Risposta di OKA - Guildford
Dear Erica,
Thank you for your kind words! We're so glad to hear that Alexa was able to help with arranging your delivery. We’ll be sure to pass along your thanks to her. If you need anything else, feel free to reach out – we’re always happy to assist!
Kind regards,
OKA
Very helpful staff at Guildford even…
Very helpful staff at Guildford even after dealing with DPD hiccup!
Beautiful quality hanging acorns received today. Thank you.
8 gennaio 2025
Risposta di OKA - Guildford
Dear Customer,
Thank you for your kind review! We're so glad to hear that our team at Guildford was able to assist you despite the DPD hiccup. We're thrilled that you love the quality of your hanging acorns, and we truly appreciate your feedback. We look forward to welcoming you back soon!
Kind regards,
OKA
Risposta di OKA - Guildford
Dear Jilly,
Thank you for your kind feedback! We're so glad to hear that our staff were helpful during your visit. We always strive to provide excellent service, and we appreciate you taking the time to share your experience with us!
Kind regards,
OKA
Good customer focus
Went above and beyond with support in store. Found stock on items and stored behind till as I was able to continue looking at display set ups. Very welcoming and able to purchase a lamp on display in the store. Appreciate the effort and 1-1 focus with customer.
2 gennaio 2025
Risposta di OKA - Guildford
Dear Kirsty,
Thank you for your wonderful review! We’re so glad to hear that our team went above and beyond to assist you and provide a great experience. We truly appreciate your kind words and are happy you were able to find the perfect lamp. Your feedback means a lot to us, and we look forward to welcoming you back again soon!
Kind regards,
OKA
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