We have never shopped from Oka before, but taking the final plunge was easy - we had some great help from Ottie. She was friendly, responsive and ultimately incredibly helpful with our purchase. Reall... Leggi di più
L'azienda ha risposto
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Scopri cosa dicono le persone
We were given very good service from Andrea in the Guildford store. She was very attentive to our needs and helped us find the perfect coffee table. We had visited this particular store to see the ite... Leggi di più
L'azienda ha risposto
I went in looking for table lamps with no real idea. Was looking lost when Emma came to my rescue. She was absolutely brilliant, nothing was too much trouble and she was amazingly patient. Emma wa... Leggi di più
L'azienda ha risposto
The signs all over your store say "30% Off Everything" in large letters. The tiny writing below gives exclusions, and both the items I wanted to buy turned out to be exclusions, even though one of the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Situated between the bustling high street and the historic castle – surrounded by high-end boutiques and delectable restaurants and cafés, such as The Ivy and Gail’s – our store is nestled in the Tunsgate Quarter. The large glass-fronted store showcases our complete (and extensive) collection across 11,000 sq ft, with high ceilings and abundant space. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home.
Informazioni di contatto
Tunsgate Quarter, GU1 3QY, Guildford, Regno Unito
- +44 1483 906287
4,8
Eccellente
266 recensioni
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The staff in the Guildford shop are the…
The staff in the Guildford shop are the best. Helpful and very thoughtful
3 aprile 2025
Risposta di OKA - Guildford
Dear Matt
We are delighted to hear that you had a positive experience with our Guildford team. We'll be sure to pass along your feedback to them.
Thank you for your support and we look forward to welcoming you back soon!
Kind regards
OKA
We love our new sofa
We love our new sofa. The store staff were really helpful and arranging delivery was easy.
Thanks
28 marzo 2025
Risposta di OKA - Guildford
Dear Parina
Thank you for your wonderful review! We're so happy to hear that you love your new sofa and that our team was able to make the delivery process easy for you.
We appreciate your kind words and look forward to welcoming you back soon!
Best wishes
OKA
Excellent !
I made a recent purchase through the Guildford store. Meg and Fiona offered delightful and very helpful customer service. Thank you team Guildford!
31 marzo 2025
Non scritta su invito
Risposta di OKA - Guildford
Thank you for your fantastic feedback!
We're so glad to hear you had a positive experience with Meg and Fiona at our Guildford store. We strive to provide excellent customer service, and we're thrilled that our team was able to make your purchase enjoyable.
Kind regards
OKA
Risposta di OKA - Guildford
Dear Victoria
Thank you for your kind words!
We're so pleased to hear that our Guildford team made such a positive impression on you. Providing excellent service is always our top priority, and it's wonderful to know we've met your expectations.
We appreciate your support.
Best wishes
OKA
Helpful assistance I always enjoy a…
Helpful assistance I always enjoy a visit to Oka Guildford
27 marzo 2025
Risposta di OKA - Guildford
Dear Hilary,
Thank you so much for your kind words! We're really pleased to hear that you received helpful assistance and that you always enjoy your visits to our Guildford store. We’ll be sure to pass your feedback on to the team – they’ll be thrilled! We look forward to welcoming you back again soon.
Kind regards,
OKA
Great shopping experience!
Extremely helpful with everything! An enjoyable shopping experience!
20 marzo 2025
Risposta di OKA - Guildford
Thank you for your kind words! We're so pleased to hear you had an enjoyable shopping experience and found the team to be extremely helpful. We really appreciate you taking the time to share your feedback and hope to welcome you back again soon.
Best regards,
OKA
Fab shop w very helpful & friendly staff
I had a very friendly warm welcome. A very helpful staff offered advice with choices of lamp shades; suggesting styles & colours.
14 marzo 2025
Risposta di OKA - Guildford
Dear Sal
Thank you for your kind words!
We are delighted to hear you received such a warm welcome and found our Guildford team helpful in assisting you with your lampshade choices.
We hope that you love your purchases and that we see you again soon.
Best regards
OKA
Absolutely fabulous experience today in…
Absolutely fabulous experience today in your Guildford store. Super helpful and professional experience both team members went over and above! Delighted with my purchase.
13 marzo 2025
Risposta di OKA - Guildford
Dear Karen
Thank you for sharing your kind words.
We are delighted you had a fabulous experience in our Guildford Showroom and our team members made such a positive impression. Providing friendly, helpful and attentive service is something we strive for, and we truly appreciate your feedback.
We hope that you enjoy your Cushion Covers and look forward to welcoming you back!
Best regards
OKA
The assistant took time and trouble to…
The assistant took time and trouble to find what I needed.
11 marzo 2025
Risposta di OKA - Guildford
Dear Joan
Thank you for sharing your feedback.
We're so pleased to hear that you enjoyed your recent shopping experience in our Guildford Store and we look forward to welcoming you back again soon!
Best regards,
OKA
Buying a chair
Buying the chair was a pleasurable process. The staff were helpful with details for pick up rather than expensive delivery.
28 febbraio 2025
Risposta di OKA - Guildford
Dear Julia
Thank you for sharing your feedback and we are delighted to hear of your experience with our Guildford Showroom. We will ensure that your comments are passed on to the Team.
We hope that you are pleased with your Haywood Armchair and we look forward to welcoming you back soon!
Kind regards
OKA
Oka Guildford
The sales assistant, Kira C in the Guildford shop was wonderful. Very helpful, and when I pointed out that one of the plates in the set of 4 had a different edge to the other 3 she hunted out a matching set of 12 for me. She was a really lovely girl. 5 stars for her.
27 febbraio 2025
Risposta di OKA - Guildford
Dear Julia,
Thank you for your wonderful feedback! We're so pleased to hear that you had such a positive experience at our Guildford store. Providing attentive and helpful service is something we truly value, and it's great to know that our team was able to assist you in finding the perfect set. We appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Very helpful staff who went to some…
Very helpful staff who went to some trouble to find and organise delivery of a second lamp which was not in stock
26 febbraio 2025
Risposta di OKA - Guildford
Thank you for your kind feedback! We're so pleased to hear that our team went the extra mile to help you find and arrange delivery for your second lamp. Providing excellent service is very important to us, and we truly appreciate your support. We hope you love your new lamps and look forward to welcoming you back again soon!
Best regards,
OKA
Staff are super helpful and the store…
Staff are super helpful and the store has a great range of products.
27 febbraio 2025
Risposta di OKA - Guildford
Dear Denise,
Thank you for your kind words! We're delighted to hear that you found our staff super helpful and enjoyed our range of products. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Oka Guildford were incredibly helpful
Oka Guildford were incredibly helpful, making everything very simple and easy. I love great customer service especially when its not forced.
26 febbraio 2025
Risposta di OKA - Guildford
Thank you for your wonderful feedback! We're delighted to hear that the team at our Guildford store made your experience simple and easy. Providing genuine and helpful customer service is something we take great pride in, so it’s fantastic to know it stood out to you. We truly appreciate your support and look forward to welcoming you again!
Kind regards,
OKA
Excellent Service
We went into the Guildford store and purchased a Razmattaz lamp which was hanging up and the only one left to purchase. The fact that it needed a ladder to get it down was no problem and all three of the assistants we dealt with were extremely pleasant and helpful - Meg, Natalie and Kira. A really great experience and lovely store.
22 febbraio 2025
Non scritta su invito
Risposta di OKA - Guildford
Dear Sarah,
Thank you for your fantastic review! We're so pleased to hear that you had a great experience at our Guildford store and that Meg, Natalie, and Kira were so helpful in assisting with your purchase. We’ll be sure to pass on your kind words to them! We truly appreciate your support and look forward to welcoming you back again soon.
Best regards,
OKA
Lovely the shop and lovely staff
22 febbraio 2025
Risposta di OKA - Guildford
Dear Sally,
Thank you for your kind words! We're delighted to hear that you love our shop and found our staff lovely. We truly appreciate your support and look forward to welcoming you back soon!
Best regards,
OKA
Risposta di OKA - Guildford
Dear Jan,
Thank you for your kind review! We're delighted to hear that you found our staff friendly and helpful. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
I had the pleasure of meeting wonderful…
I had the pleasure of meeting wonderful staff in Guildford today. I want to thank Andrea who was so helpful, patient and inspiring. With no pressure to purchase I have come home with some lovely lamps and cushions including a wish list.
19 febbraio 2025
Risposta di OKA - Guildford
Dear Maggie,
Thank you for your kind words! We're delighted to hear that our team was helpful, honest, and always willing to assist. Providing excellent service is our priority, and we truly appreciate your support. We look forward to welcoming you back again soon!
Best regards,
OKA
Really helpful staff
Really helpful staff, I went in looking for something quite specific, and although Guildford did not have it in store, they phoned another branch who did, and they sent it out to me.
13 febbraio 2025
Risposta di OKA - Guildford
Dear Esther,
Thank you so much for sharing your experience! We’re delighted our Guildford team went the extra mile by sourcing your item from another branch and arranging for it to be sent. We appreciate your support and look forward to helping you again soon!
Kind regards,
OKA
Outstanding personal service
I must record the exceptional service I received from Meg during my recent visit to OKA in Guildford.
Meg was superb in that she offered, described and compared items to me and was key to me making a decision to buy two beautiful pots. She recommended I finish my shopping and she would safely wrap these breakable items up for me. I was travelling by train and on my return to the shop the items were so well wrapped and they got home whole!
Meg is the epitome of how I would like a salesperson to be. There was no hard sell just genuine understanding of my needs and help when requested.
10 febbraio 2025
Non scritta su invito
Risposta di OKA - Guildford
Dear Kate,
Thank you so much for your kind words! We’re delighted to hear that Meg provided such exceptional service during your visit to our Guildford store. It’s wonderful to know that her helpful, knowledgeable approach made such a positive impact on your shopping experience. We’ll be sure to pass along your compliments to Meg. We hope you enjoy your beautiful pots, and we look forward to welcoming you again soon!
Kind regards,
OKA
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