I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Iffah was very friendly and helpful and answered all my questions satisfactorily. It was good to talk to a human. So much better than bots that many other firms have, who, in my experience, can neve... Leggi di più
Octopus Energy for Business were excellent throughout the one stop phone call regarding the transfer of our church contract at renewal time. Amina explained everything that I needed to know, and helpe... Leggi di più
Smart meter readings Many thanks to the lady who I spoke to, unfortunatly I don't remember her name. She was able to answer all may questions regarding the electric readings & gave me advice on oth... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Informazioni di contatto
Join the UK's business energy champions
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
great to speak to a person and not a…
great to speak to a person and not a robot like others ,great staff know there systems and customers , A*
Jack was extremely helpful
Jack was extremely helpful. He was very patient and explained everything thoroughly to me. I would highly recommend octopus, I have a account for my home, and now my business.
I have already got our domestic supply…
I have already got our domestic supply with Octopus and because of the ease of navigating the account and the clear way all information is communicated I wanted both the business and domestic handled by Octopus.
There is never a problem in speaking with customer service or an advisor which is a massive plus.
Nadia was polite and helpful
Nadia was polite and helpful. She successfully set up a new business account for me. The only issues were that there were several times when she had to put me on hold; when she did this the wait was often quite long (the call took 55 minutes overall) and when I was on hold the music playing was so loud I had to adjust the volume down on each occasion.
Very helpful adviser giving me all the…Satisfied customer
Very helpful adviser giving me all the information I needed. Very polite and patient. And English clear speaking.
I had a great experience today
I had a great experience today , very pleased with the level of service I received talking over the phone with Ekraan. She understood my problem and gave solution.
Another great experience with Octopus'…
Another great experience with Octopus' Customer Service. This time it was with Sharon who was cheerful, polite and very helpful.
Friendly and Helpful
Swift answering of telephone, and then friendly and helpful, and has hopefully sorted all my problems!
Customer advisor was Joseph L.
the phone was answered quickly and…
the phone was answered quickly and Brandon was very helpful
Good advice and support from a human…
Good advice and support from a human being! Thank you Octopus.
Hello everyone
Hello everyone, we have an amazing experience with octopus energy, very successful, friendly staff very helpful
Highly recommended
Potrebbe usare l'IA per rispondereMostra di più
Ekraam a star 💫
Ekraam addressed my billing issues as promised and communicated with clarity.
Fabulous customer service….✨

Risposta di Octopus Energy for Business

Risposta di Octopus Energy for Business
Great service from start to finish even…
Great service from start to finish even when there were some issues.

Risposta di Octopus Energy for Business
Octopus allowed us to adjust our tariff…
Octopus allowed us to adjust our tariff to suit a rarely used business premises.

Risposta di Octopus Energy for Business
Switching business energy accounts made simple
I have had a couple of conversations with Octopus over the last few days, speaking with Maddie a few days ago and Kai today. Both of them were extremely knowledgeable and helpful. They dealt with my inquiry swiftly and efficiently. Kai opened our business account toady and he made the whole process a pleasure, rather than the complicated and stressful experience I have endured in the past when changing energy suppliers. Fantastic customer service.

Risposta di Octopus Energy for Business
Thanks!
I was opening up an account with Octopus and had help to navigate my way through what is quite a convoluted process from Henry Duncan. He was incredibly patient and steered me through alot of docs/forms etc. I was very grateful to finally have an account opened and up and running. He notified SSE early on in the process ahead of me which was also mega helpful. Thanks Henry! regards Sue Dunster.

Risposta di Octopus Energy for Business
Efficient, concise and courteous team member
Enquiry was answered promptly by clear, informative and professional member of staff - this is appreciated.

Risposta di Octopus Energy for Business
Come funziona Trustpilot
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