I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Iffah was very friendly and helpful and answered all my questions satisfactorily. It was good to talk to a human. So much better than bots that many other firms have, who, in my experience, can neve... Leggi di più
Octopus Energy for Business were excellent throughout the one stop phone call regarding the transfer of our church contract at renewal time. Amina explained everything that I needed to know, and helpe... Leggi di più
Smart meter readings Many thanks to the lady who I spoke to, unfortunatly I don't remember her name. She was able to answer all may questions regarding the electric readings & gave me advice on oth... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Informazioni di contatto
Join the UK's business energy champions
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Such amazing customer service
Such amazing customer service, quick to get hold of & always helpful.
Great billing support from Adedotun
Great billing support from Adedotun on my Octopus Energy account, he helped me find the best plan and tariff rate for my circumstances.
Octopus energy very helpful and…
Octopus energy very helpful and answered all my questions Sunil gave me information on new fixed tariff which enabled me to agree new pricing for two years.
Changing from Domestic to Business…
Changing from Domestic to Business Tarriff was handled very efficiently and professionally by Jade.
Icram was lovely and very proffesional…
Icram was lovely and very proffesional . i am not . many thanks
The call handler was brilliant
The call handler was brilliant, dealt with my query professionally and was very clear and concise, very friendly.
Agent was superb
Agent was very helpful and understsnding as i was calling from a train. I was organising a switch of business to Octopus and all question we answered well and to my satisfaction. Good first impression for a new customer.
Sunil was very professional informative…
Sunil was very professional informative and helpful a credit to your company
Potrebbe usare l'IA per rispondereMostra di più
The call was very efficient and Jan was…
The call was very efficient and Jan was very understanding and patient this is why I remain with Octopus Energy thank you

Risposta di Octopus Energy for Business
Your agent was extremely knowledgeable
Your agent was extremely knowledgeable, efficient and patient, but would have saved much repeating of information if he had realised I needed him to speak more slowly.

Risposta di Octopus Energy for Business

Risposta di Octopus Energy for Business
My query was answered immediately with…
My query was answered immediately with good knowledge.
only negative was it took a little searching for the contact number.

Risposta di Octopus Energy for Business
Great company to deal with
Great company to deal with, customer service is excellent and the price is very good too.
Renewal of business contracts
It was the easiest and best customer service I have dealt with the lady was so nice and informative was not on the phone long and it was all done fantastic and I could understand exactly what she was saying thank octopus ⭐⭐⭐⭐⭐
Patience and clarity
Kaz was able to deal with my query clearly and put up with my bumblings with patience.
Patrick was more than helpful
Patrick went above and beyond to help me sort out my personal account and a business account that I have been managing but which is passing to another person to manage. He also sorted out the fixed tariff for the business account and on my personal account emailed information regarding an EV charging rate and type of charger needed. Excellent service.
Refreshingly short wait for an answer…
Refreshingly short wait for an answer to call, easy to set up account Muhammad very clear and helpful
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