I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Iffah was very friendly and helpful and answered all my questions satisfactorily. It was good to talk to a human. So much better than bots that many other firms have, who, in my experience, can neve... Leggi di più
Smart meter readings Many thanks to the lady who I spoke to, unfortunatly I don't remember her name. She was able to answer all may questions regarding the electric readings & gave me advice on oth... Leggi di più
Octopus Energy for Business were excellent throughout the one stop phone call regarding the transfer of our church contract at renewal time. Amina explained everything that I needed to know, and helpe... Leggi di più
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Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
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714 recensioni
Chiedi ai clienti di scrivere una recensione
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L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
good experience and interaction with jamal very helpful
1 settembre 2026
The gentleman who answered the phone…
The gentleman who answered the phone was very polite. was able to accept our agreementto renew our fixed rate quotation from our flexible arrangement.
1 settembre 2026
Such a great help 10/10 service
Vanessa was so helpful and even though the signal wasn't great on my end she was so patient and really went the extra mile. I want to thank her so much for helping me sort out everything I needed ❤️
28 agosto 2026
Great customer service - again!
Octopus just understand and deliver customer service. The lady I spoke to just made it so easy to extend our contract.
28 agosto 2026
Excellent customer service
Very helpful young lady dealt with switch efficiently and also advised me of a £75 referral too
28 agosto 2026
Brad was incredibly helpful with the…
Brad was incredibly helpful with the move from another supplier whom were causing issues.
28 agosto 2026
Great to deal with
The Lady that handle my enquiry and set up my account was exceptionally professional, courteous with a lovely manner, soeaking clearly and in an understanding way, Alliyah made the process easy and for once,as with most corporate compamies, I wasn't stressed because of a person's attitude or the regional language disparity, thankyou Octopuss, Thankyou Alliyah
27 agosto 2026
Any questions
Any questions asked are always promptly dealt with, and any changes made to the contract are clear and concise.
27 agosto 2026
Excellent Service
Ekraam answered the query I had so simply and efficiently. She was a pleasure to talk to.
27 agosto 2026
good service
27 agosto 2026
Fin was great
Fin was great. Listened, understood the situation and sorted it. Thank you
25 agosto 2026
Great service as always
After chasing previous energy supplier for a month, it was great getting to talk to Taz in just a couple of minutes, and she got everything sorted without having to be transferred or waiting too long. Always had great customer service with Octopus across all my accounts.
27 agosto 2026
Such amazing customer service
Such amazing customer service, quick to get hold of & always helpful.
25 agosto 2026
Great billing support from Adedotun
Great billing support from Adedotun on my Octopus Energy account, he helped me find the best plan and tariff rate for my circumstances.
27 agosto 2026
Octopus energy very helpful and…
Octopus energy very helpful and answered all my questions Sunil gave me information on new fixed tariff which enabled me to agree new pricing for two years.
27 agosto 2026
Changing from Domestic to Business…
Changing from Domestic to Business Tarriff was handled very efficiently and professionally by Jade.
27 agosto 2026
Icram was lovely and very proffesional…
Icram was lovely and very proffesional . i am not . many thanks
27 agosto 2026
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