Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!
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Scopri cosa dicono le persone
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en p... Leggi di più
Eye test perfectly OK - optometrist was good. But customer service was awful. In the store, the assistant wasn't attentive enough - always watching the door. Told contact lenses would be ready in... Leggi di più
After a disappointing experience elsewhere, I found my wanted Tom Ford glasses here....yet there was no stock showing. I called the company who ordered them in specially. Since they ran a special prom... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
OCO Glasses was founded in 2015 and was primarily an online company specialising in high quality, high fashion eyewear and prescription lenses. In May 2016 we opened our first optical boutique in Spitalfields, London.
Informazioni di contatto
28 Hanbury Street,, E1 6QR, London
- 0800 011 9747
- info@ocoglasses.co.uk
- ocoglasses.co.uk
3,3
Nella media
200 recensioni
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5* Customer Service
I had an issue with a particularly expensive pair of glasses that I actually purchased elsewhere (from the brand itself) of whom would do nothing for me despite the product being well within warranty.
I already knew about OCO, had seen their shop and am now more than glad that I went in to see if there was any way they could help.
The whole team was understanding. They were great to talk to, their service was second to none and more importantly my glasses were fixed and delivered to me as new. I can't thank them enough. More than recommend OCO.
24 maggio 2018
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Great and knowledgable staff
Great and knowledgable staff. Took their time to consult and did no hard sell. Would 100% recommend.
18 maggio 2018
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Amazing time of delivery
Amazing service, super fast, great comunication and fantastic btands. Congratulations!
5 maggio 2018
Non scritta su invito
Best service!
27 aprile 2018
Non scritta su invito
Excellent customer service and…
Excellent customer service and communications. Highly recommend this company for genuine branded sunglasses and outstanding service.
26 aprile 2018
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Excellent
Nothing to complain about, really fast delivery and my sunglasses arrived safe and sound within 2 days.
25 aprile 2018
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Amazing service
Amazing service and next day delivery is great! Thank you
25 aprile 2018
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Excellent experience
Excellent experience, exactly as expected and very quick. Appreciated the follow up delivery emails. Recommend.
7 aprile 2018
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Perfect!
Complete satisfaction. Everyting was perfect!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! thanks so much for this.
6 aprile 2018
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Excellent service and updates
Excellent service and updates! Highly recommend. And prices are good.
13 novembre 2017
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Great service and fabulous range.
Great service and fabulous range of glasses.
9 luglio 2017
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Amazing service!
Ordered at 7am and delivered at 2pm the same day. Amazing service and original products. Would definitely recommended.
17 giugno 2017
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Couldn't be happier
Great prices, great communication, same day delivery... couldn't be happier! Thank you
17 giugno 2017
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Bar service at premium price
Bought £600 DITA glasses and 2 weeks in lenses started to move. OCO refused replacement saying this is normal. If you're cool with that this is just your shop!
9 giugno 2017
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Easy communication and fast shipping to US
Great customer service! We received the glasses and they're gorgeous 💜 the shipping was fast and the communication super easy. It was a pleasure doing business with OCO Glasses!
26 maggio 2017
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Great great people
Great great people. I ordered from NY and there prices and service was the best. Highly recommended.
25 maggio 2017
Non scritta su invito
I order some thom browne glasses at OCO …
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en promised me they whould arange it. they did i would definitely order again ore even fly over to london to buy my glasses here great service.
Olivier
18 maggio 2017
Non scritta su invito
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