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Valutata 5 stelle su 5

I was bit wary ordering from Nzazu after seeing a few mixed reviews but my experience went really well. I got 100g premium luxury micro loop extensions in ice blonde. It's a nice cool blonde and no... Leggi di più

Valutata 4 stelle su 5

First time ordered from this website and hair extension arrived very quickly. Real human hair, high quality and easily mixup with my hair colour. Even my hairdresser asked where I got it from. Impr... Leggi di più

Valutata 5 stelle su 5

Recently purchased get nail polish starter pack from Nzazu for my daughter's birthday as she's always doing her nails at home. Delivery came within 2 days and well packaged. The kit had everything she... Leggi di più

Valutata 1 stelle su 5

I've had the hair extensions 2 months and they are terrible, they've gone what I can only explain as dolls hair, so dry and so bushy and knotted. I never use heat as I plait my hair and wear it with a... Leggi di più

3,4

Nella media

TrustScore 3.5 su 5

63 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 14% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(63)

16 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I was bit wary ordering from Nzazu…

I was bit wary ordering from Nzazu after seeing a few mixed reviews but my experience went really well. I got 100g premium luxury micro loop extensions in ice blonde. It's a nice cool blonde and not that brassy yellow you sometimes end up with.
Real human hair felt soft straight out the pack and the bundle is a good thickness.

My only disappointment was delivery. I paid for one day delivery and it took 3 days to deliver.

17 luglio 2026
Non scritta su invito
Valutata 4 stelle su 5

First time ordered from this website…

First time ordered from this website and hair extension arrived very quickly.

Real human hair, high quality and easily mixup with my hair colour. Even my hairdresser asked where I got it from. Impressed.

15 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

I have ordered the luxury nano ring…

I have ordered the luxury nano ring hair extensions in 16" from Nzazu as my own hair quite flat and needed the hair volume. I ordered in the afternoon and it delivered next day. Hair quality feels proper thick and premium.

15 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

My daughter was fuming with me over…

My daughter was fuming with me over something daft so I bought her the micro hair ring extensions. She's been much happier since. My wife saw them and now wants a set of her own, so I'll be placing another order.

15 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Recently purchased get nail polish…

Recently purchased get nail polish starter pack from Nzazu for my daughter's birthday as she's always doing her nails at home. Delivery came within 2 days and well packaged. The kit had everything she needed to get going and didn't have to buy anything extra like a separate lamp. I'd say it's worth the money.

14 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

My hair is naturally curly but really…

My hair is naturally curly but really thin so been looking for extensions that would not look dead obvious. Stumbled across Nzazu and ordered the Brazilian Indian curly ones, half expecting them to turn up looking nothing like the pictures.
They actually did through. The curl sits really close to my own pattern which I was not banking on.
I washed them twice and they have not gone weird or stiff like cheaper ones do. Than was enough for me.

12 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

My mate put me on to Nzazu after i…

My mate put me on to Nzazu after i moaned about my thin hair for the hundredth time. Ordered the ring extensions, watched a Youtube Video to fit them myself and got them in first try. Hair itself doesn't feel like an extension at all, my sister was running her hands through my hair and hadn't got a clue. I'm so happy! Nzazu have got a customer for life here.

10 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

I ordered 2 weeks ago.

I ordered 2 weeks ago.
These where for my holiday i booked a hair dresser and they never turned up promising they would !
Never again do not use when they say 2-3 day delivery

19 giugno 2026
Non scritta su invito
Logo di Nzazu

Risposta di Nzazu

Do send an email to info@nzazu.com you will surely get a reply or our 24 hour online chatbot would have been able to assist you.

Valutata 1 stelle su 5

DO NOT USE!!! The take your money but you get no products

I have used this company multiple time as the hair is very good quality BUT this time!!!! DO NOT USE this company will take your money but not deliver your items.
Order was placed on the 31st March and I still have not received my items.
I have emailed, filled out contact forms and left voicemails and no contact has been recieved back from them.
I have contacted parcel2go who have confirmed that the company have never even sent out my item for delivery, just generated a postage label.
Have sent them a letter stating I will be taking them to small court and still had no response.
Please do not loose your money with this company it is not worth your time or effort.

31 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

I have been using Nzazu hair extensions…

I have been using Nzazu hair extensions for over a year now
I absolutely adore this company and their products .
Tried nanos and decided to switch wefts.
Absolutely amazing quality. Last Remy weft I bought was on 25% off on clearance … basically a steal … hair quality is amazing
Thank you so much guys for amazing products, fast delivery and affordable prices
I refuse to try anyone else’s hair extensions. Anyone looking to purchase from Nzazu won’t be disappointed!

18 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

I have ordered a few times and got what…

I have ordered a few times and got what i wanted however this time they sent me the wrong colour and numerous emails later still no reply .. cant even return them for an exchange as you have to contact them first but if they dont reply how can you do that!! Absolute disgrace customer service is terrible i will never order again .. dont waste your time with this company DREADFUL

4 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Placed a order for over £300 Evri…

Placed a order for over £300 Evri messed up said they lost parcel and to contact sender , sender has ignored emails , social media messages , I paid with Clearpay and as the sender told Clearpay I’ve got the parcel even tho Evri admitted to loosing it I’m left to pay the bill , chargers are being added on now every 3 days as the sender won’t reply to me or Clearpay now to sort this , so no items and a bill with charges racking up , even there phone number online doesn’t work , so dodgy , I’m having to seek legal advice to sort this , worse company to order from , just take your money and don’t care

9 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Don’t buy from them

DONT BUY FROM THEM ! I had ordered my extensions 4 days ago , and was saying will be delivered next day! I try get in touch with them, on TikTok and by email, and they don’t reply to me ! They haven’t sent my order and I can’t wait anymore as I order to have them not to wait 2 weeks ! Don’t buy from them at all

4 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Do not order from her scam

Ordered hair extensions over a week ago. Paid alot of money for them. Delivery was suppose to be next day delivery. Not arrived over a week later emailed customer service not done anything so now going through my bank to try and get my money back.
Needs reporting to Company House and FCA.

21 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

I paid £140 for hair

I paid £140 for hair, sent back due to wrong colour. I have Received one email back but other than that that I have been ignored. It’s daylight robbery!!! I would have achully bought from them again, if they had sent the money. What a joke!!!!!!!!!!!!!!!!!!!

8 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

I have sent several emails ans I still…

I have sent several emails ans I still waiting on my refund
I have paid a great deal of money for my hair extensions who despite being advertised as next day delivery took 5 days, I then said I don't longer require them as I missed my appointment before my holiday event

I have send the hair back untouched on the original package
You kept my money and my hair

Emails backwards and forats since 21/06 we are now on24th of July

Last email stated the money would be in my account by 21/07 I still not got nothing back

21 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Worst place I have bought from

Worst place I have bought from. Slow delivery, bad quality of hair and really bad customer service!! The good reviews are definitely them as even their website they delete bad reviews!! Avoid

11 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Avoid at all cost scum company

AVOID!!!! NOT RECOMMEND!!! STAY AWAY!!!
Ordered hair for next working day, no response for chat, msgs and emails, phone off. Reported as fraud. Blocked me on tik tok and Instagram. No money, no hair and no any contact with this scam company at all!

17 giugno 2025
Non scritta su invito

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