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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Thank you Asim for your wonderful help at my home today. Asim was very polite and friendly, he explained everything very clearly and answered any questions that I had for him. Hope you got home saf... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Assim Hussain was very helpful he talked me through about you company he was very polite. I have been updated in everything yous have done thankyou

L'azienda ha risposto

Valutata 5 stelle su 5

I had a really positive experience. Muhammed was very helpful, professional and easy to communicate with. He took the time to explain everything clearly and made sure my mum could understand everythin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I honestly can’t thank Asim enough for all his help and support. From the beginning, he was so polite, patient and understanding. He came out to our property himself, took the time to look aroun... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Centro di consulenza per i consumatori
  2. anche in
  3. Servizi legali

Scritti dall'azienda

Tenants Advice has helped thousands of families across England & Wales with housing disrepair claims. Founded in 2016, our aim is to support Council and Housing Association tenants who are struggling to get repairs carried out by their housing provider. It Is your legal right to live free of constant leaks, damp, mould, rotting windows, rodent or cockroach infestations. At Tenants Advice we have an expert team of Housing Conditions Officers, Solicitors and Building Surveyors who guarantee fast, reliable help and advice. We are confident in getting the best results for the tenants we help. We offer free housing consultations to establish if you can claim against your landlord. Alternatively, we will provide you with free no obligation advice. Tenants Advice is a trading name of Nuovo Law Limited. Nuovo Law Limited is a Claims Management Company authorised and regulated by the Financial Conduct Authority FRN 837714. You are able to make a claim for free using the Housing Ombudsman Service or you could make a claim yourself.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

821 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(821)

371 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Colin was very polite and pleasant

Colin was very polite and pleasant. He was very knowledgeable about his job and very helpful, providing information about the next steps.

27 agosto 2026
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Risposta di Tenants Advice

Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

I got referred and was called within…

I got referred and was called within minutes really friendly and helpful and already have an appointment with surveyor

26 agosto 2026
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Risposta di Tenants Advice

We’re so pleased to hear that you felt supported and kept informed throughout. Communication is extremely important to us, and we’re glad we could provide that reassurance.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

I would like to give Asim Hussain a…

I would like to give Asim Hussain a 5-star rating. He was very kind, professional, and helpful. His attitude was excellent, and he treated me with respect and made me feel comfortable throughout. I really appreciate his great service and positive attitude. Highly recommended!

24 agosto 2026
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Risposta di Tenants Advice

We truly appreciate your review. Our aim is always to provide straightforward guidance and support when it’s needed most, and we’re glad you had a positive experience with us.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

I have been contacted by the company…

I have been contacted by the company and explained what they can do to help me to solve my flats issues , the staff was very kind and patient did his jobs perfectly.

14 agosto 2026
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Risposta di Tenants Advice

Thank you so much for your kind words. We’re really pleased we were able to support you and provide clarity during what can often be a stressful situation. Your feedback truly means a lot to our team.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Had a lovely visit from Kevin today

Had a lovely visit from Kevin today. Looked around and took images of the issues. Glad someone has finally came and helped. My housing association are not doing anything.
Thank you for your advice and help

14 agosto 2026
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Risposta di Tenants Advice

Thank you for taking the time to leave this wonderful review. We'll be sure to pass your feedback on to your surveyor, who will be delighted to know they made a positive difference to your experience.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

He was very helpful and explained…

He was very helpful and explained things to on how things work.he wa friendly and I was at ease he answered every question I asked ..so id to say thank you ..

13 agosto 2026
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Risposta di Tenants Advice

We're incredibly grateful for your kind review. Hearing that our team provided such a positive experience is exactly what we strive for. Thank you for recognising their dedication.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Valutata 4 stelle su 5

Friendly efficientand detailed service…

Friendly efficientand detailed service I will recommend to family and friends

10 agosto 2026
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Risposta di Tenants Advice

We’re delighted to hear you were happy with the support provided. Helping clients move forward with confidence is exactly what we aim to achieve.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

My experience was good you called back…

My experience was good you called back soon as possible you acted sufficient you kept me updated your patient on the phone was good

1 luglio 2026
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Risposta di Tenants Advice

Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

This experience great somebody from…

This experience great somebody from harrow council to carry out the repair today he has started the repair will b back on Monday so finally this repair will b done thanks to the surveyor that come to day thank you for ur help
I do appreciate it 7

7 agosto 2026
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Risposta di Tenants Advice

We really appreciate you taking the time to share your experience. No one should feel ignored when dealing with problems in their home, and we’re glad we could help guide you through the process.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

I had a fantastic experience with tenant advice

I had a fantastic experience with the surveyor Ilhaan who came to my mother’s property. She was not only professional and punctual, but also incredibly clear in explaining the process. On top of that she was warm and kind, which made the experience really smooth.

7 agosto 2026
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Risposta di Tenants Advice

Thank you for highlighting the service you received from your surveyor. We know how important these visits are, and we're delighted they were able to provide the support and reassurance you needed.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

A good friendly approach took his time…

A good friendly approach took his time to listen to me very professional

6 agosto 2026
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Risposta di Tenants Advice

Thank you for highlighting the service you received from your surveyor. We know how important these visits are, and we're delighted they were able to provide the support and reassurance you needed.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

Kevin Nguyen

Kevin Nguyen came out was really gelpful explained everything very clearly made me feel at ease. Great service would definatley recommend to anyone in need

5 agosto 2026
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Risposta di Tenants Advice

We’re delighted to hear you were happy with the support provided by Kevin. Helping clients move forward with confidence is exactly what we aim to achieve.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Came to help with my mould and damp and…

Came to help with my mould and damp and I felt safe and reassured. Hoping they can help me.

4 agosto 2026
Non scritta su invito
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Risposta di Tenants Advice

We truly appreciate your review. Our aim is always to provide straightforward guidance and support when it’s needed most, and we’re glad you had a positive experience with us.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

It was so easy

30 luglio 2026
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Risposta di Tenants Advice

Hi Veronica, we're happy to hear the team managed to make the experience as easy as possible for you.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

Brilliant

Contacted them. They got back to me the following day, had all my details , surveyor came out and checked everything and then sorted a solicitor and things are moving well
All staff were very professional and friendly.
Thank you so much.

30 luglio 2026
Non scritta su invito
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Risposta di Tenants Advice

Thank you for your positive comments. We’re glad we could provide clear guidance and reassurance when it mattered most.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

Good start but we don't know how it's…

Good start but we don't know how it's gonna be all right bc you are the third company who's been inspecting the property to help my bébés to keep them safe what I can say good luck guys finger crossed

30 luglio 2026
Non scritta su invito
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Risposta di Tenants Advice

Thank you for your honest feedback. We completely understand your concerns, especially after having other companies inspect the property without seeing the outcome you hoped for.

We appreciate you giving us the opportunity to help. Our team will keep you informed throughout the process and do everything we can to ensure your concerns, are properly considered.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

Colin and ray job was good

29 luglio 2026
Non scritta su invito
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Risposta di Tenants Advice

It’s wonderful to hear that you had a positive experience with our team. Supporting tenants effectively is always our priority.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

Very nice service

Very nice service. Came at the designated timeframe. Very understanding of the situation and gave clear advice of possible outcomes. Took a lot of pressure of me. Thank you. I would recommend their services.

25 luglio 2026
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Risposta di Tenants Advice

Your feedback is greatly valued. We’re pleased we could provide professional and consistent support.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Good work

Raihan was respectful and very much appreciate his work today. Thanks.

22 luglio 2026
Non scritta su invito
Logo di Tenants Advice

Risposta di Tenants Advice

Thank you so much for your kind words. We’re really pleased we were able to support you and provide clarity during what can often be a stressful situation. Your feedback truly means a lot to our team.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Really glad my friend recommended me to…

Really glad my friend recommended me to this company, asim who attended was very professional and explained the process well

21 luglio 2026
Non scritta su invito
Logo di Tenants Advice

Risposta di Tenants Advice

Thank you for your support and for sharing your experience. We’re glad we could assist you during this time.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

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