Had a great visit advice / first meeting with Asim Senior survevyor today. Explained everything clearly. Thoroughly checked property. Genuinely nice chap! Easy to talk too.
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Recieved free advice from Tenants Advice about repairs in my council property. They sent us Mr Bobby, who is professional, friendly, and genuinely tried to help. He went around and checked everythin... Leggi di più
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Very professional throughout inspection. Explained in detail about why and how the inspection would work and what to do going forward. Listened to any concerns that were raised and gave an honest opin... Leggi di più
L'azienda ha risposto
Janet led my inspection today. She was very honest about the process and gave me all the information I need to proceed. Janet showed me her identification on arrival helping me feel at ease and was ju... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Tenants Advice has helped thousands of families across England & Wales with housing disrepair claims. Founded in 2016, our aim is to support Council and Housing Association tenants who are struggling to get repairs carried out by their housing provider. It Is your legal right to live free of constant leaks, damp, mould, rotting windows, rodent or cockroach infestations. At Tenants Advice we have an expert team of Housing Conditions Officers, Solicitors and Building Surveyors who guarantee fast, reliable help and advice. We are confident in getting the best results for the tenants we help. We offer free housing consultations to establish if you can claim against your landlord. Alternatively, we will provide you with free no obligation advice. Tenants Advice is a trading name of Nuovo Law Limited. Nuovo Law Limited is a Claims Management Company authorised and regulated by the Financial Conduct Authority FRN 837714. You are able to make a claim for free using the Housing Ombudsman Service or you could make a claim yourself.
Informazioni di contatto
Tenants Advice, Epworth House, 25 City Road , EC1Y 1AA, London, Regno Unito
- 0800 047 2017
- help@tenantsadvice.co.uk
- nuovolaw.co.uk
4,9
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695 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Very professional
Very professional, compassionate and understanding. Asim who visited did an amazing job inspecting the property and explaining the process
23 aprile 2026
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Really friendly & understanding.
23 aprile 2026
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Extremely Helpful
Came out the day after contact. Kevin Nguyen was extremely helpful in getting the process started.
22 aprile 2026
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I have only got I contact with Tenants…
I have only got I contact with Tenants Advice. My house was visited to see issues.
21 aprile 2026
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Colin the surveyor did a excellent &…
Colin the surveyor did a excellent & thorough inspection
20 aprile 2026
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Really good experience from the start…
Really good experience from the start very quick response and very quick with there visit to my home, the young man that came was professional and very polite and helpful a answering all questions that was asked then quick response with moving forward thank you
16 aprile 2026
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I’m pleased that someone is taking this seriously
I’m pleased that someone is taking this seriously at last.
16 aprile 2026
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He was polite helpful and dealt with me…
He was polite helpful and dealt with me and my wife very politely
15 aprile 2026
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Polite
Polite, well mannered and really professional, Asim who visited my property was really thorough with his inspection, explained the process in detail, would definitely recommend this company, brilliant to deal with.
15 aprile 2026
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First Attendance with Tenants Advice
Had a great visit advice / first meeting with Asim Senior survevyor today. Explained everything clearly. Thoroughly checked property. Genuinely nice chap! Easy to talk too.
14 aprile 2026
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I got a very Good service from KEVIN…
I got a very Good service from KEVIN NGUYEN . Thank you KEVIN
9 aprile 2026
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Rai was very helpful and guided me…
Rai was very helpful and guided me through the process of what happens next, very polite 10/10 customer service,
13 aprile 2026
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We had a fantastic experience with…
We had a fantastic experience with Tenant Advice during our inspection. Dennis was professional, thorough, and really put us at ease with his expertise. Everything was handled smoothly, and we felt truly supported throughout the whole process. Highly recommend!
10 aprile 2026
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Very helpful and informative!
Very helpful and informative!
Surveyor Janet was very professional, knowledgeable and polite.
9 aprile 2026
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Professional and excellent customer service
Customer service is excellent! the fact they have plenty female and male staff including surveyors too which ensures as a female you can always talk to a female to feel at ease. Everything I was told happened exactly when I was informed it would, very quick responses, always explain everything for you to understand. The surveyor visited within the week for the first survey too establish if you have a case, he did such a professional job and also an excellent report. A solicitor was appointed immediately after survey and took on the case straight away contacted me and advice me straight away as to how the case will proceed. Excellent service from everyone involved. If you have a housing repair issue this is the Company to help you get them resolved.
2 aprile 2026
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Risposta di Tenants Advice
Hi Pansy,
Thank you for brilliant review. From start to finish we strive to ensure everyone we assist feels heard and supported from start to finish. It's great to hear this has been relayed in your experience with our team!
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Service from this company is excellent
Service from this company is excellent, they book appointment promptly and actually come out to check the disrepair, I am satisfied with the service from this company
8 aprile 2026
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Risposta di Tenants Advice
We truly appreciate your review. Our aim is always to provide straightforward guidance and support when it’s needed most, and we’re glad you had a positive experience with us.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Asim
Asim was a very polite caller. He was respectful and listened carefully. He also explained the process clearly and listened to any concerns . Highly recommended
1 aprile 2026
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Risposta di Tenants Advice
We’re delighted to hear you were happy with the support provided. Helping clients move forward with confidence is exactly what we aim to achieve.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
1st appointment
Was very reliable with appointment set up and before arriving called in advance that Asim is coming over for inspection
Very kind and respectful
1 aprile 2026
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Risposta di Tenants Advice
Thank you for placing your trust in us and for sharing your experience. Supporting tenants through challenging situations is at the heart of what we do.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Samrawit
Hi, I appreciate you coming over today to inspect the issue. He explained good he so nice hard working look all over I apricate bless him 🙏
1 aprile 2026
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Risposta di Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
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