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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had a really positive experience. Muhammed was very helpful, professional and easy to communicate with. He took the time to explain everything clearly and made sure my mum could understand everythin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I honestly can’t thank Asim enough for all his help and support. From the beginning, he was so polite, patient and understanding. He came out to our property himself, took the time to look aroun... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had the pleasure of meeting Dennis Williams, Housing Conditions Officer at Tenants Advice, and I wish to put on record how well he conducted himself. He arrived courteous and prepared, listene... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Unbelievable experience with Tenants advice. They were very quick in helping me, as soon as I called and mentioned about the issues in my house, my housing came the next day to try and sort out. K... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Centro di consulenza per i consumatori
  2. anche in
  3. Servizi legali

Scritti dall'azienda

Tenants Advice has helped thousands of families across England & Wales with housing disrepair claims. Founded in 2016, our aim is to support Council and Housing Association tenants who are struggling to get repairs carried out by their housing provider. It Is your legal right to live free of constant leaks, damp, mould, rotting windows, rodent or cockroach infestations. At Tenants Advice we have an expert team of Housing Conditions Officers, Solicitors and Building Surveyors who guarantee fast, reliable help and advice. We are confident in getting the best results for the tenants we help. We offer free housing consultations to establish if you can claim against your landlord. Alternatively, we will provide you with free no obligation advice. Tenants Advice is a trading name of Nuovo Law Limited. Nuovo Law Limited is a Claims Management Company authorised and regulated by the Financial Conduct Authority FRN 837714. You are able to make a claim for free using the Housing Ombudsman Service or you could make a claim yourself.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

817 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(817)

367 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Lovely experience

Lovely experience, and can’t wait to get repairs done as I’ve been neglected from the council for many years. Thank you Kevin for being a kind soul and helping out

16 settembre 2026
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Risposta di Tenants Advice

Thank you for your kind words. Our surveyors aim to provide kind and efficient service.
If you ever need anything further, or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link: https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

Hi its great experience asim hussain…

Hi its great experience asim hussain came to visit my property Mr asim hussain chek my property proper and nicely he is a great man thanks asim hussain

15 settembre 2026
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Risposta di Tenants Advice

Hi Wasim, we really appreciate your kind review, and we're very pleased to know that Asim provided a great experience for you.

If you ever need anything further, or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link: https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

Very helpful

Very helpful, friendly, made sure I understood every step and feel more supported.

15 settembre 2026
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Risposta di Tenants Advice

Hi Hader, thank you for your lovely review and we're super glad you felt reassured throughout the whole process.
If you ever need anything further, or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link: https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

Amazing and smooth service

Amazing and smooth service

15 settembre 2026
Non scritta su invito
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Risposta di Tenants Advice

Thank you for your positive review Kizen, we're glad we could provide a great experience. If you ever need anything further, or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link: https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

To be honnest this experience made me…

To be honnest this experience made me know what I didn't before about mould, damp etc... The tenant adviser was friendly and helpful.
I will recommend friends in this kinds of issues. Thank you

15 settembre 2026
Non scritta su invito
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Risposta di Tenants Advice

We are glad that you had a positive experience. We try our best to provide friendly service. It is nice that you found our service informational as well.
If you ever need anything further, or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link: https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

Amazing analysis of what needs to be…

Amazing analysis of what needs to be done

15 settembre 2026
Non scritta su invito
Logo di Tenants Advice

Risposta di Tenants Advice

Thank you for your kind words. We aim to make the process easy and clear for tenants.
If you ever need anything further, or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link: https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

I honestly can’t thank Asim enough for…

I honestly can’t thank Asim enough for all his help and support. From the beginning, he was so polite, patient and understanding. He came out to our property himself, took the time to look around and really listened to our concerns before helping us with our appeal against the housing association.

He explained everything to us properly and, most importantly, made things so much easier to understand. He didn’t make us feel rushed or confused and was always happy to go through things again and answer any questions we had.

I really appreciated how thorough and genuine he was throughout. You can tell he actually cares about helping people, and that made a stressful situation feel much more manageable.

Thank you again, Asim, for everything you’ve done. I would definitely recommend him to anyone who needs help and advice.

3 settembre 2026
Non scritta su invito
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Risposta di Tenants Advice

We are so happy that you had a good experience with our surveyor, Asim. We aim to provide friendly and easy access to support. Mainly, we are glad that we were able to make your stressful situation manageable.

If you ever need anything further, or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link: https://tenantsadvice.click/refer.

Valutata 5 stelle su 5

He was very polite and explained…

He was very polite and explained everything in details. Was very thorough with the walk through.

14 settembre 2026
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Risposta di Tenants Advice

We are glad that our member could assist you well. We aim to make the process as clear as possible.

If you ever need anything further, or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link: https://tenantsadvice.click/refer

Valutata 4 stelle su 5

Pactuality

Pactuality, good communication, professional approach of staff

8 settembre 2026
Non scritta su invito
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Risposta di Tenants Advice

Thank you! Our staff tries to maintain clear and professional communication to provide good service.

If you ever need anything further, or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link: https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Good perposals and suggestions

Good perposals and suggestions

3 settembre 2026
Non scritta su invito
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Risposta di Tenants Advice

Thank you for your kind words, we are glad that we could help.

If you ever need anything further, or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link: https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Thanks very good customer support

Thanks very good customer support

4 settembre 2026
Non scritta su invito
Logo di Tenants Advice

Risposta di Tenants Advice

Thank you for your positive review. Glad we could be of assistance.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Very nice person

3 settembre 2026
Non scritta su invito
Logo di Tenants Advice

Risposta di Tenants Advice

Thank you for your positive response.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Very professional company to deal with

Very professional company to deal with, Asim visited my property for an inspection and he was brilliant, very polite mannered.

3 settembre 2026
Non scritta su invito
Logo di Tenants Advice

Risposta di Tenants Advice

We are glad that Asim could be of assistance. We aim to keep the communication clear and kind to make the process simple.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 4 stelle su 5

The gentleman I had come out to me…

The gentleman I had come out to me today was very polite and listened to my concerns and took enough evidence and pictures so my problem can be dealt with very respectful wood deal with them again

2 settembre 2026
Non scritta su invito
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Risposta di Tenants Advice

We are glad that you had a positive experience with our surveyor, we try to make every visit as convenient as possible.
Thank you for your kind words!

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Spoke to someone at tenant advice…

Spoke to someone at tenant advice called kevin. He was really good gave me solid advice and arranged for a surveyor to visit my property on the same day.

5 stars

2 settembre 2026
Non scritta su invito
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Risposta di Tenants Advice

Hi there,

We're so pleased to hear you had a good experience with Kevin, we pride ourselves in quality customer service. Thank you for your review

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Very good customer service

Very good customer service

28 agosto 2026
Non scritta su invito
Logo di Tenants Advice

Risposta di Tenants Advice

Thank you very much for your review. We pride ourselves in our customer service, so we appreciate your kind words.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

Colin was very polite and pleasant

Colin was very polite and pleasant. He was very knowledgeable about his job and very helpful, providing information about the next steps.

27 agosto 2026
Non scritta su invito
Logo di Tenants Advice

Risposta di Tenants Advice

Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

I got referred and was called within…

I got referred and was called within minutes really friendly and helpful and already have an appointment with surveyor

26 agosto 2026
Non scritta su invito
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Risposta di Tenants Advice

We’re so pleased to hear that you felt supported and kept informed throughout. Communication is extremely important to us, and we’re glad we could provide that reassurance.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

I would like to give Asim Hussain a…

I would like to give Asim Hussain a 5-star rating. He was very kind, professional, and helpful. His attitude was excellent, and he treated me with respect and made me feel comfortable throughout. I really appreciate his great service and positive attitude. Highly recommended!

24 agosto 2026
Non scritta su invito
Logo di Tenants Advice

Risposta di Tenants Advice

We truly appreciate your review. Our aim is always to provide straightforward guidance and support when it’s needed most, and we’re glad you had a positive experience with us.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Valutata 5 stelle su 5

I have been contacted by the company…

I have been contacted by the company and explained what they can do to help me to solve my flats issues , the staff was very kind and patient did his jobs perfectly.

14 agosto 2026
Non scritta su invito
Logo di Tenants Advice

Risposta di Tenants Advice

Thank you so much for your kind words. We’re really pleased we were able to support you and provide clarity during what can often be a stressful situation. Your feedback truly means a lot to our team.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

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