OnPoint Recensioni 

475
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

This is my second experience of ONP solicitors. Once again a five star experience. Kept up to date at all points of my house purchase (by Emily) who was attentive and on the ball whenever I reached... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used ONP on several occasions, now. Each time their lawyers have been professional, knowledgable and efficient, They have responded to queries the same day and have kept me up to date with prog... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Unsure what solicitor to use for first time house purchase, and very glad I went with ONP. Efficient and quick responses throughout, and always on hand to answer questions. Natasha has been great, tha... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A truly excellent service from start to finish. This is the second time that we have been back to Oliver for conveyancing and he never fails to deliver. He is incredibly efficient, helpful and tenacio... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Notaio
  2. anche in
  3. Avvocato immobiliarista
  4. Servizi legali
  5. Studio legale

Scritti dall'azienda

Welcome to OnPoint, the new personal home moving service by ONP Solicitors. We’re here to take the hassle out of moving, with our mobile app and dedicated team, we help 80k+ customers move every year.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

475 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

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300 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Good but could be better with communication

I chose ONP because it was recommended by a friend and because they stated they worked with shared ownership properties.

My experience was positive especially initially, however as with Most property transactions some hiccups come along the way.

It was difficult to distinguish who was causing the inefficiencies as it was a complicated transaction (shared ownership).

I.e delays caused by the builder, the managing agent, the sellers solicitor or ONP.

The only thing I would say could be improved upon is the communication.

Better transparency and increased communication would to a long way.

Apart from what felt like being kept in the dark at times towards the end of the transaction, the rest of the process was smooth and ONP supported heavily along the way.

Thanks to James Henderson and his team for their support.

As a first time buyer I had plenty of questions for them and plenty of emails sent their way.

They were happy to help through out but keep in mind they are probably working on a few transactions at a time.

The app was cool too.

Overall transaction took from beginning of June to end of October.

Delays were due to:
seller not having the title deed and having to chase up land reg.
housing association not ready to complete.
Enquiries not replied to.

Yeah I recommend them, they were good, everything was fine throughout but towards the end, myself and the seller became a little frustrated due to the delays (not necessarily the fault of ONP at all) but we got there in the end and everyone’s happy.

1 luglio 2026
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Risposta di OnPoint

We appreciate the time taken to share this detailed feedback regarding the recent shared ownership purchase. It is pleasing to learn that, as a first-time buyer, the initial stages of the transaction felt smooth and that the digital application proved useful.

We are glad that our team provided helpful support and remained willing to answer the numerous questions that naturally arise during a first property purchase.

We acknowledge the comments regarding the challenges faced towards the end of the process, particularly around communication and the feeling of being left without updates. Complex transactions involving multiple external parties, such as housing associations, builders, and land registries, can unfortunately introduce delays that are difficult to navigate.

We understand how frustrating these periods of silence can be for both buyers and sellers. Your feedback regarding the need for greater transparency and more frequent updates during these complex stages is incredibly valuable, and we will use it to refine our communication processes.

Thank you for recommending our services.

OnPoint

Valutata 5 stelle su 5

Positive experience

Positive experience. Everything was handled professionally and efficiently, with quick responses and appropriate enquiries raised throughout the conveyancing process. I felt well supported and would happily work with them again.

1 novembre 2026
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Risposta di OnPoint

We are thrilled to hear that you had such a positive experience with us. It is wonderful to know that you felt well supported and that our team handled your conveyancing process with efficiency and professionalism.

We truly appreciate your kind feedback and look forward to the opportunity of working with you again in the future.

OnPoint

Valutata 5 stelle su 5

Excellent conveyancers

I have used ONP on several occasions, now. Each time their lawyers have been professional, knowledgable and efficient, They have responded to queries the same day and have kept me up to date with progress. Their interactive portal is also easy to use and is accessible. I highly recommend them.

30 ottobre 2026
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Risposta di OnPoint

We are glad you enjoyed your experience with our team on multiple occasions. It is wonderful to hear that our legal professionals provided prompt, clear updates and that our online system made the process straightforward for you.

Thank you for your kind recommendation.

OnPoint

Valutata 5 stelle su 5

Second excellent experience…!!

This is my second experience of ONP solicitors. Once again a five star experience. Kept up to date at all points of my house purchase (by Emily) who was attentive and on the ball whenever I reached out with a question or query. Many thanks and I would recommend without hesitation!

27 ottobre 2026
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Risposta di OnPoint

We are glad you enjoyed your experience with us for the second time. We are happy to hear that our team kept you fully informed throughout your property purchase and responded so promptly to your queries. Thank you for your highly valued recommendation.

OnPoint

Valutata 5 stelle su 5

Great service from Aaron

Great service from Aaron, always in contact and updating painless process from start to finish for my remortgag.

23 ottobre 2026
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Risposta di OnPoint

We are glad you enjoyed your experience. We appreciate the feedback about our smooth and communicative assistance during your refinancing.

OnPoint

Valutata 5 stelle su 5

Efficient and helpful

Unsure what solicitor to use for first time house purchase, and very glad I went with ONP. Efficient and quick responses throughout, and always on hand to answer questions. Natasha has been great, thanks

29 ottobre 2026
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Risposta di OnPoint

We are delighted to hear that your first home purchase was made so much easier with our prompt and helpful service. It is wonderful to know you felt well-supported and received quick answers to all your questions throughout the process. Thank you for sharing your positive experience!

OnPoint

Valutata 5 stelle su 5

Property purchase experience

Solicitor firm (Katie) gives support and guidance throughout. We truly appreciate her professionalism, prompt responses, and willingness to address all our enquiries.

28 ottobre 2026
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Risposta di OnPoint

We are delighted to hear that you felt well-supported and guided throughout your journey. It is wonderful to know that our team's quick communication and helpfulness made a positive difference for you. Thank you so much for sharing your lovely feedback!

OnPoint

Valutata 5 stelle su 5

Excellent

Excellent, transparent and prompt communication through the convenancing, James Henderson and Mehvish Akhtar were both excellent, super helpful and did a lot of chasing on the buyers solicitors to keep the transaction moving forward. Great work, much appreciated!

14 ottobre 2026
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Risposta di OnPoint

We are delighted to hear that you experienced such clear, honest, and speedy communication during your conveyancing process. It is wonderful to know that our team was so helpful and proactive in pushing the transaction forward to keep everything on track. Thank you so much for your kind words and for taking the time to share your positive feedback!

OnPoint

Valutata 5 stelle su 5

Excellent service from Hayley and ONP

Excellent service from Hayley and the ONP team

We recently completed our house purchase with ONP Solicitors, and I would like to particularly thank Hayley Timms for her professionalism, competence and support throughout the process.

Hayley was knowledgeable, thorough and professional in handling our conveyancing. She demonstrated a good understanding of the process and dealt with our enquiries carefully, which gave us confidence throughout such an important purchase.

The ONP app was another great feature. It made tracking progress, accessing documents and keeping up with updates much easier.

I was also impressed with the continuity of service. When Hayley was unavailable, the handover was handled very well. Even on the day of completion, another member of the team stepped in and ensured everything was dealt with smoothly, without any unnecessary disruption.

Overall, a very positive experience with Hayley and ONP Solicitors. Thank you to everyone involved in helping us complete our house purchase!

Kind Regards,
Gayan and Udani

23 ottobre 2026
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Risposta di OnPoint

We are glad you enjoyed your experience with our conveyancing services during your recent property purchase. It is wonderful to hear that our dedicated team member provided such professional, competent, and supportive assistance, giving you complete confidence throughout this significant transaction.

We are pleased that our digital application proved to be a helpful tool for tracking your progress and accessing important documents easily. Your kind words mean a lot to all of us, and we wish you the very best in your new home. Thank you for choosing us to assist you with this important milestone.

OnPoint

Valutata 5 stelle su 5

A truly excellent service from start to…

A truly excellent service from start to finish. This is the second time that we have been back to Oliver for conveyancing and he never fails to deliver. He is incredibly efficient, helpful and tenacious and makes sure that things get done quickly and effectively. His communication is second to none.

23 ottobre 2026
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Risposta di OnPoint

We are so pleased to hear that you experienced such efficient and helpful service during your second time working with us. It is wonderful to know that our communication and dedication to getting things done quickly met your expectations once again. Thank you so much for your continued trust and support!

OnPoint

Valutata 5 stelle su 5

We have used them to buy our first house

We have used them to buy our first house and during the whole process I loved the communication and prompt responses from them specially Katie she was so helpful and efficient. I recommend them and give them 100/100 they are the best.

1 giugno 2026
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Risposta di OnPoint

We are absolutely thrilled to hear that your first home-buying journey was such a positive experience. It is wonderful to know that you felt well-supported with prompt communication and efficient assistance throughout the entire process.

Thank you so much for your incredibly kind words and for highly recommending our services to others.

OnPoint

Valutata 5 stelle su 5

Benjamin Paul at ONP Solicitors was…

Benjamin Paul at ONP Solicitors was focused and extremely efficient throughout my sale, and kept me informed at every stage. I always felt like his priority.



He handled slow, uncommunicative solicitors on the other side and pressure from the estate agent with complete professionalism, and followed my instructions to the letter. He went the extra mile by phoning me to clarify points, posting documents as I requested, and releasing the funds to me so I could settle the estate agent directly. When he was unexpectedly absent, he made sure another solicitor was fully up to speed so not a second was lost.



Exceptional service. Highly recommended.

19 ottobre 2026
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Risposta di OnPoint

We are absolutely delighted to hear about your exceptional experience during your recent property sale. It is wonderful to know that you felt prioritized throughout the process and that the communication remained seamless, even during unexpected absences.

Handling difficult external parties with complete professionalism and going the extra mile to ensure a smooth transaction is exactly the level of service we strive to provide. Thank you so much for your high recommendation and for sharing your positive feedback.

OnPoint

Valutata 5 stelle su 5

I would highly recommend OnPoint

I would highly recommend OnPoint
Every part of our sale and purchase went smoothly , no hassle great communication and brilliant service
Definitely recommend

9 ottobre 2026
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Risposta di OnPoint

We are absolutely delighted to hear that both your sale and purchase went so smoothly. Providing hassle-free communication and brilliant service is always our top priority, and we truly appreciate your high recommendation.

OnPoint

Valutata 5 stelle su 5

ONP is easy and pleasant to deal with…

ONP is easy and pleasant to deal with from the initial quote right through to completion. Helpful, responsive and reasonably priced, I would always recommend them.

23 ottobre 2026
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Risposta di OnPoint

We are thrilled to hear that you had such a seamless and pleasant experience with us from start to finish. It is wonderful to know that you found our team helpful, responsive, and fairly priced. Thank you so much for your kind recommendation and support.

OnPoint

Valutata 5 stelle su 5

Fantastic service and the most…

Fantastic service and the most competitive conveyancing price i received. Loved the app, simple to use and when I messaged Paul our solicitor I never waited more than 2 hrs for a response. Highly recommend OnPoint.

22 ottobre 2026
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Risposta di OnPoint

We are thrilled to hear that you received such competitive pricing and outstanding service during your journey. It is wonderful that our digital platform was easy to navigate and that your queries were always answered so promptly. Thank you so much for your highly valued recommendation!

OnPoint

Valutata 5 stelle su 5

Oreva at ONP solicitors

I used Oreva at ONP solicitors for both the sale of my property and the purchase of my new house. The sale has now completed and all I can say is how impressed I am at how quickly and smoothly the whole process went. Oreva was always just a call or email away if I needed to ask her anything. Nothing was too much for her. And if she was away, a colleague was always available if needed. In addition, ONP use an app to send documents and check at what stage you are at.
I would definitely recommend this company if you are buying or selling a house.

21 ottobre 2026
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Risposta di OnPoint

We are glad you enjoyed your experience using our services for your recent property transactions. It is wonderful to hear that our team provided such efficient and seamless support throughout your journey, and that our communication and digital tools met your needs so effectively.

We appreciate your kind recommendation and are pleased we could make this major transition a smooth one for you. Thank you for taking the time to share this positive feedback with us.

OnPoint

Valutata 5 stelle su 5

The whole process was good A

The whole process was good, a bit of delay during the process but no fault of our solicitor. Communication was good, Robert Haworth our solicitor was great

21 ottobre 2026
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Risposta di OnPoint

We are glad you had a good experience. We appreciate your patience with the delay and will pass on your thanks to our team member.

OnPoint

Valutata 5 stelle su 5

Property Purchase

We recently completed our property purchase with the help of James and Matthew, and we’re very grateful for their support. They were professional, responsive and clear in their communication throughout, explaining each step of the legal process in plain terms and keeping us informed along the way. Their attention to detail and proactive approach made a complex transaction feel manageable. We would happily recommend them to anyone buying a property

2 ottobre 2026
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Risposta di OnPoint

Thank you for sharing your wonderful feedback. We are thrilled to hear that your home purchase went smoothly and that the team provided clear communication, thorough guidance, and helpful proactive support throughout the entire process.

Your kind recommendation means a great deal to us, and we wish you all the best in your new property.

OnPoint

Valutata 5 stelle su 5

Fantastic Service

Fantastic service from start to finish! Hayley was absolutely amazing, incredibly efficient and professional throughout the whole process. In her absence, James took over my file and went above and beyond to get everything pushed through for me, which I’m so grateful for. Both were brilliant, and I really appreciated their hard work and dedication. Would highly recommend!

16 ottobre 2026
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Risposta di OnPoint

Thank you so much for your wonderful feedback. We are thrilled to hear that you had a seamless experience and that our team members were able to support you effectively and ensure everything went smoothly. Your kind recommendation and recognition of their hard work mean a great deal to us.

OnPoint

Valutata 5 stelle su 5

Safe Hands for First Time Buyers

As first time buyers, in a world where everyone has had 'the worst experience' in many things and its hard to find trusted recommendations online, we nervously instructed OnPoint as our conveyancers. We made the right choice.

From quoting to lining up completion of our house purchase, they have been a pleasure to work with.

Our case was allocated to Hayley, who gave me an initial call to run through how things were going to be managed, answer any questions and genuinely put me at ease as a first time buyer.

I found the app easy to use, communication from Hayley and the team exceptional - I didn't have to chase, although they did chase me!

I've already recommended OnPoint to a friend, and would to others. Thank you for making this a positive experience :) We decided we wanted to buy a house in August, and are due to complete in November. THANK YOU :)

16 ottobre 2026
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Risposta di OnPoint

We are glad you enjoyed your experience with us during your first property purchase. Buying a initial home can feel overwhelming given the common anxieties surrounding the process, so we are happy to hear that our team was able to put you at ease right from the beginning. Providing clear explanations, maintaining proactive communication without requiring you to follow up, and ensuring a user-friendly digital platform are all essential parts of our service.

Completing your transaction in just a few months is a wonderful outcome, and we appreciate you taking the time to share your journey and recommend our services to your friends. Thank you for your review, and we wish you all the best in your new home.

OnPoint

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